I ordered a product with this company, the package was smashed very badly, I contacted them to return it, they would not allow me to return it. I was told to contact the courier, I did contact Fedex , Fedex came back and picked it up to return it to seller. I spent several days on the phone and Emailing them to resolve this. I have door bell video of the package being dropped off smashed, seller isn't interested in fixing this, i'm out $59 so far
Review by Trona3 months ago
Ordered part March 2020, kept saying it shipped and they gave me the wrong tracking number every time I contacted them. It is now JUNE 27 they said they issued me a refund for item I NEVER received. I never received said refund. DO NOT USE you will likely not get the part and no refund!
Review by Julcsi Capoferro6 months ago
My experience with Unlimited appliance was good! My part came quick and was in good condition. My dryer is up and running again.
Review by Yacobus7 months ago
Ordered a Whirlpool refridge electronic water valve which was supposed to be new. It was shipped in a box without being in a sealed plastic as normal Whirlpool parts are shipped. In addition, it had magic marker writing on it unlike normal new Whirlpool parts.
Return it and will see if they try to charge a restocking fee.
Review by Asraa Bouckley7 months ago
My Jenn-Air oven needed a new control panel so I shopped around for the lowest price. Unlimited Appliance Parts had the part in stock and cheaper than everyone else. I didn't think twice and ordered it. I then started to look at the reviews and my stomach sank. I kicked myself for not checking the reviews first. However, I did get a confirmation email. I was going to quickly try to contact customer service and cancel it, but couldn't. The Customer Service link on their web site doesn't work! Now I was really getting worried. A day or two later I got a shipping email. And to my surprise and relief the part (exactly what I ordered) arrived at my door a little earlier than I thought it would. New control panel is installed and the oven was working again to cook Christmas Eve dinner.
I'm giving Unlimited Appliance Parts a five star review because it is a legitimate business, and other than me second guessing myself, my order went off without a hitch. I don't doubt that others had issues here. Their customer service looks to be severely lacking, and they need to at least fix the service link on their site! But if you know exactly what you need, and don't think you need to worry about sending it back to them, then go for it. If you have any doubts shop with someone that has a better return policy.
Unlimited Appliance Parts can probably offer the cheapest price because they skimp on other areas, like a customer service department, but they did okay by me.
Review by Rora7 months ago
I ordered a GE oven glass door to replace a broken one.
I get the exact reference from GE and ordered ith with UNLIMITEDAPPLIANCESPARTS. Product arrived rapidly but when I opened it, the product did not match the one I had to replace ! much smaller.
I ordered from GE and received the exact same reference ... but the right product.
I asked UNLIMITEDAPPLIANCESPARTS for an RMA which they accepted rapidly.
However, as THEY made the mistake (a pretty strange one by the way) I asked for transportation to be paid by them and restocking fee of 20% to be waived ...what they refused ! Even if I enclosed photos showing their device not matching the reference
Scary as they don't have the correct product matching the correct reference ! used products recyclable
Recommendation: paid a little more from reliable site (GE was 37% more expensive but would pay for return in case of problem) and let these many amateurs get out of business by themselves.
Review by Ktsks8 months ago
They sent me the wrong Part, then they had the Gall to only Refund a Portion of my money
they charged me a 20 dollar Restocking Fee, on a $59 dollar Item
It also cost me $15.50 to Return The Part!
There are lots of Reputable Parts Suppliers out there, This one is far from Reputable!!
Review by Macmahon9 months ago
I bought the wrong parts. according the"Return policy" I returned in a brand new condition within 30 days from the day of purchase to get my full refund. since the day they receive the parts back, it took one month to get my money back after a lots of emails phone callings and despite I complied with the policy return, they charged me 20%, not for restocking but "Buyer's remorse". I consider that as a robe.
Review by Zanellone10 months ago
I was looking for a spider bracket for my washer so I searched the web looking for the best price I could find. I came upon UAP's website and they advertised one for 108.00 dollars and free shipping. This was about 15.00 dollars cheaper than anyone else so I bought it. I usually buy from Ebay or amazon but the price was too good to pass up. I then searched for reviews of this company and what i found was not very good. No company is perfect, but without a way to contact them or any information as to where they were located, I started to get a little worried. I noticed they had the same item for sale on Ebay which stated "Last One" for 127.00 so i contacted them and i did not get a reply. I then decided to wait a couple of days and see if the status would change from awaiting fulfillment to shipped and after two days it did, I received an email stating they had purchased a shipping label from Fedex. Well, I ordered it on Monday and it was delivered by the USPS via Fedex Smart Post on Saturday and it is exactly what I wanted. Signed, One Happy Customer!
Review by Candoit Maguta10 months ago
They send me the wrong part! I had to pay return shipping and 20% restocking fee for their mistake. Out $50 total
Review by Ralitza11 months ago
Lousy part description, Inaccurate photos,
Restocking fees ? Need I say more ? They suck. They dont even deserve a 1 rating.
Review by Ragb1 year ago
Part arrived. Didn't need it after all.
Waited 7 days before they sent RA approval. Returned part (value $90) at my expense. Never received credit for return and email enquiries were met with endless requests for the tracking number. Don't waste time with these clowns. Pay a few dollars more with a reputable company. Wish I had read reviews before I ordered.
Review by Skyphos1 year ago
Was majorly disappointing in the parts they sent, that did not match the manufactures part number. They also claim to have a no questions ask return policy, But try to get someone to respond with return instructions. Had to file a PayPal dispute. Suggest you pay a little more elsewhere.
Unlimitedapplianceparts is rated 2.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about unlimitedapplianceparts.com.