Complete scam - my engine blew at only 34,000 miles and they denied the claim. They couldn't find a legitimate reason to deny the claim, so they went digging through my social media profile to try to find pictures of me "racing" (which I wasn't) and find unrelated excuses like upgraded my tires from the OEM Continental tires to nicer Michelin Pilot Sport (an OEM quality tire) in the same exact size. Total con artists, this warranty isn't worth the paper it's written on. I had the Gold contract for what it's worth. Don't count on them honoring the warranty if the repair is expensive, they have a team trained to find technicalities to get out of their responsibility.
Review by JMachon1 year ago
The coverages sold to me over the phone are not the same as the contact they listed milage wrong in the contract and denied a claim for a part that in the phone conversation said would be a covered part.
The adjuster trying to claim pre existing when it is not they take 3600.00 for a warranty and easily will say this just to not pay the claim
They are after your money and don't pay claims
Review by Gloves1 year ago
Wouldn't recommend ANYONE to use United Car Care. They don't stand by what they advertise. Their customer Service is offending and rude. Their adjusters are not professional and aren't worried at all about their customers safety when it comes to the vehicles their company claims to cover.
BOTTOM LINE: United Car Care warranty services are atrocious.
DO NOT purchase United Car Care Warranties. You'll be wasting your money. Buy a quality warranty services else where.
Review by Korys Vass2 years ago
Pathetic experience with the customer service. Wasted 1 hour trying to explain why I don't need the insurance and they just don't want to cancel your insurance. It's a huge scam. The moment you mention that you want to cancel the insurance, they start offering 'loyalty bonuses' to reduce the premiums. Do yourself a favor and get your insurance from someplace else.
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PO Box 3988
Greenwood Village, CO