This is more a warning to anyone who is being tempted into a free sim service.
You will not have a great experience!
Their forums are still littered for the last few years about people canceling their free account and still being charged.
I was hit by this a few years ago. Was being charged for 2 months after and they only refunded one month "due to no usage"... a "good will gesture".
These guys are scammers. Avoid at all costs
Review by Onda6 months ago
Awful and dishonest. Ordered the SIM, £3.49 per month - plus a setup charge. When SIM came through the app had an "unforseen" technical issue - with a click to report the issue link that went to a dead page.
Submitted a support ticket - no response.
Logged into portal - "unforseen technical issue" on there too - tried to remove the auto top up - it has 2 options either pay a monthly £4 charge OR don't remove auto top up! usage alerts cost £££ and are auto set up - in all a seriously useless company and service that simply takes your initial set up money, adds as many sneaky extra charges as is humanly possible and then doesn't provide a service or respond to support queries.
Avoid Freedom POP like they were a rabid dog on a hot day.
Avoid Freedom POP like a strange hairy troll under your local bridge.
Freedom POP is the mad hairy troll-dog of Mobile operators.
Review by Dimitrichka10 months ago
FREEDOM POP IS RUN BY THIEVES - AVOID LIKE PLAGUE
This company is run by a bunch of Thieves in corporate scale.
If you are signing up with Freedom Pop make sure that they do not have your Credit card, bank detail that will allow them to charge you in the future.
You are signing up for one off payment they will take your money in the sneaky way in the future without you realizing it. When you found it out by scrutinising your statement and you complain or report it, another hassles . If you report it you will be dealing with either incompetent people who could not make a decision or with automatic service with will solve nothing.
AVOID LIKE PLAGUE. YOU HAVE BEEN WARNED
Review by Tahiba11 months ago
Appaling scam company. Sent me a sim that wouldn't connect to mobile data. Customer service doesn't exist. Instructed my credit card provider o reverse any charge from them a I'm not paying for services not delivered. Judging by other reviews I'm not alone. Avoid this bunch of rip off merchants.
Review by MaryMalvern1 year ago
The company is brilliant! I love their yearly plan!
Review by Aquadum Rent1 year ago
Was on their free Basic 200 service, but in fairness never used it. A year later, without any communication, they started charging me.... first a monthly fee, then an additional charge for data. Small amounts, but without any warning I think fraudulent. When I logged into my account to see what was going on, I guess the Free service has come to an end. They KNOW I don't use the service as it displays "Alert: You've been gone awhile, and your device has gone dormant due to non-usage. ". So WHY steal money from me freedompop?
Review by Jean Pierre Glebus1 year ago
Have had issues with no phone or texting, messaged customer service multiple times with the same suggestions or took two weeks to get a reply. Presently my phone only works with wifi despite having plenty of data, again avoid this company
Also fp I would welcome someone from your company who really knows how to fix the messaging app non connectivity
Review by Ricquel1 year ago
Used them previously, nothing wrong with FreedomPop!
I can understand people's frustration of them removing the free plan, although I can see why they did it and I am lucky it doesn't affect me.
I'll bump it up to 5 stars once they get my number ported over :)
Review by Aldios1 year ago
This company has sneakily started charging monthly despite people originally signing up to a one off payment free from then on.
They make is impossible to close accounts meaning you have to contact your bank and report fraud.
Avoid, these people are crooks!
FreedomPop is rated 2.0 based on
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