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Review by SCG7 months ago
I did everything by the instructions perfectly. My truck was running awesome, but I had O2 sensor codes that kept coming up. Research told me through this YouTube channel to perform a hard reset which I did as first mentioned. After the task was performed my truck only clicks when trying to start it. As per Mac, I called them and was expecting help as Mac said if afterwards it doesn't start "first, unplug everything and replug in just in case you didn't plug one in tight enough". I did that 3 times and still same click only no start situation. I called and got a sales person who would not only not give me any advice to get me back on the road as Mac promised , but only wanted to sell me their least costly solution of $275 bucks to fix the problem. Not knowing what is going on because no questions asked other than make, year and model, this was his best "get me back on the road" solution. After losing my home of 23 years, my business and prior excellent health because of being involved in a hit and run accident where I was struck by a old Cadillac driven by an old man(cops found him), I am surviving on a good bit less than a grand a month and needless to say it's hard to do this and I cut corners on everything including food. With normal bills of phone, car insurance, health products, misc. items, a premium YouTube Music membership(where I'm another one of thousands who cannot use the download for offline feature), because it doesn't save it for only a day or two then the downloads aren't available yet I pay full price each month, and this is being homeless now living in tents and my truck after 5 years of even less funds from apartment living I DO NOT HAVE ANY extra money to pay this company and trusted Mac after watching all the videos on his word to help out getting back on the road BEFORE I attempted any reset because I felt trust in his word of honor to fix my truck if it wouldn't start after the hard reset was completed. I feel very let down and I'm in the middle of the desert now during a pandemic in the already nerving situation I was in before Covid only now I don't have a truck to use for obvious reasons for a person knocked down before this problem with my truck even started. I feel betrayed and deceived and the person who I spoke with actually hung up the phone on me when my last sad attempt was saying "I guess I'll just sit here in the middle of the desert with my dead truck and I won't be able to go anywhere all based on being helped by the company I trusted to help get a couple of codes that were not effecting my truck in any way other than having a light on my dash with zero problems with it running.
Great Way Of Doing Business Folks!!!
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