I ordered a mask May 16, 2020 and never got a package, I cannot track it either, tried reaching out to customer service only to get the same useless email sent each time. Probably a robot.
Review by LOrdonez Walkoviak3 weeks ago
Scam. Avoid at all cost. Got suckered like everyone else here. Received confirmation and bogus tracking number. Been “sitting in a warehouse” per the bogus tracking number for 6 weeks. Blaming shipping company but it’s just a full on scam. DO NOT ORDER from these crooks.
Review by Cheecho3 weeks ago
I ordered multiple masks over a month ago a nd nothing has arrived. I have sent emails to them a d no response. I have read articles and it sounds like I was scammed
Review by Sunjai Werling1 month ago
They send out a “tracking number”. Two months and a couple weeks later still nothing is received. Do not buy anything from these scam artists. PayPal won’t protect you. PayPal will say that there is a tracking number and to wait. Months later nothing.
This is a scam. Save your money and avoid the scam artists.
Review by Tammielee2 months ago
Placed an order and two months later it still has not arrived. Only communication is the useless automated system which they claim they never received the information sent.
Review by DimpzMusic2 months ago
Still havent recieved my order and I think i found out why. Ordered 2 face masks on May 14th. Got the normal mumble jumble still waiting for. Them soooo I ordered another product from a company in Houston just for fun. I'll be getting that item tomorrow. Ordered it May 30th. Anyhow. Here is the direct contact information that I have uncovered through some back channels and some of my knowledge of computers.
[email protected] and send your item to: P1002, 17T1, Vinaconex3, Trung Van, Nam Tu Liem, Ha Noi ha noi VN 10000.
Review by PhotoMorph2 months ago
I saw this on Facebook and Instagram advertising unique quality masks. I ordered 3 and immediately got a confirmation email and said it had been sent. 30 days later it has not moved, they have not responded to emails or phone calls of any type.
Review by Adriants2 months ago
I never received the products from this company that I had ordered. It’s been over a month and they said 2 weeks. I keep emailing then and didn’t answer. Today They can’t find my order at all.TPL 76968. Then went I tried to see if there was an address and check with the company newlodgistics which was supposed to be shipping the masks order number #**** Then when searching for the shipping company they no longer exist. Templaren went from Canada to Houston. Still no product.
Review by Idress3 months ago
Order#TPL75089 is all that I know about a purchase I made with this company and I've recieved nothing but excuses as to why I wasn't furnished with the most basic information such as a tracking number and means in which to effectively do so. COVID19 is their reason for the delay yet my shipping and everything else was paid for, they knew the pandemic was an issue before their false advertising on Facebook of satisfied customers .
Review by KrisRO3 months ago
I ordered a mask may 21,2020 the company took my payment and I haven’t received any updates in product brought I think I was ripe off .when I try to make contact i get a auto reply and no other Communication tracking or anything
Review by Tetpreneur Furuhashi4 months ago
Not giving me a product or a refund
I bought items on this web, April 29 and I’ve never got the product. The supplied me with a tracking number that doesn’t work, I’ve emailed them and I got any automated system. for months I’ve try to get a refund and nothing was done.
Review by AndyNJ Akkalkote4 months ago
Didn't receive my order and no update or tracking.
Review by Shondril4 months ago
Taking my money and never returning it
I ordered a facemask from them on April 24 and I have yet to receive it. A lot of people reported them for fraud so I'm doing the same. There are people waiting in their orders from January. I believe it's a scam
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