Good customer support.
Order shipped quickly. But delivered a little longer than usual. But I am happy with the purchase, I will order more.
Review by SIPInc1 month ago
Quick service and genuine customer service support when needed.
Review by Idlan1 month ago
Great service, definitely would use again. Only thing that would make it better is free post with orders over say 50
Review by Tatiiana1 month ago
Very good online shop, have to improve the availability of some Brands restrictions to order overseas. Also the delivery time and process time can be more efficient for overseas (Asia) orders.
Review by Buchanans2 months ago
Good variety of products at great prices. Very fast delivery.
Review by Florentinas3 months ago
Hub received very very quickly. Very well packaged.
Review by Eceaytan Catalfio3 months ago
Lot of choice, super prices !
Review by Subramoniam3 months ago
Good prices and quick delivery.
Large selection of parts and access to some brands not available in the UK.
Easy to arrange business to business VAT free transactions (while the UK is in the EU at least).
Review by Boxtree3 months ago
Easy shopping experience. Efficient service and quick delivery. Highly recommended.
Review by Songsirin3 months ago
The bag I ordered was a specialist item that was hard to get hold of. It was in stock and with me within about 7 days which is quicker than uk companies that I have used for similar. The bonus is they also take PayPal which means I get four months interest free credit on the purchase! Trackable parcels is always a good sign. Would highly recommend 👍
Review by Zaffy3 months ago
Great price, but the delivery time of 7 days was too long. Furthermore, the item was opened by someone beforehand and sellotaped back.
Review by Marriotts3 months ago
Shop with attentive salesmen and ready to help in the difficulties. It is always a satisfied purchase.
Review by Nithesh4 months ago
Never disappointed when find a unique bicycle part and frame.
Extremely recommended for every cyclist who care about your bicycle.
Review by MrvHinchcliffe4 months ago
Great pricing specially when ordering from the US. Excellent service and timely response to inquiries. 7 days delivery from overseas not bad at all. Will shop in the future and recommend to others.
Review by Bevelberry Osadzinski4 months ago
They sourced a DTSwiss wheel that was out of stock in the UK. That was great as I wanted to stay with the original matched set. When delivered into their warehouse they lost track of it and I had to chase and eventually they found it loosing at least a week in which I could not ride. It was then delivered by their DHL carrier who managed to mess up delivery instructions but eventually delivered to a collection point a day later than their latest update said. In all loosing about a further week in delivery time. After I collected they kept messaging me to collect my wheel - I ignored and eventually they stopped messaging. All in all a bit chaotic but the wheel was what I wanted.
Review by Muddassar4 months ago
Communication is the best part of the Starbike experience!
Nice people, prompt response and good products. Good webshop prices and discounts available when buying in bulk. Had an issue with a frameset and everything was solved without hassle. Returning customer for many years.
Review by Ghadiri4 months ago
Perfect attention to details - noting we've bought 4 complex Rohloff hub kits, each one exact to expectation.
Review by Sunshinedar4 months ago
Great customer support and fast shipping.
Review by Evgeniy Gulwell4 months ago
Easy ordering, fast delivery, really helpful customer service. Very impressed.
Review by Lorrainr4 months ago
Brilliant service. Very quick turnaround on orders and good communication about shipping.
Review by Konsty5 months ago
Extremely fast shipping and delivery!
Good prices and products...
Review by MJHmarc5 months ago
Excellent. As usual, good prices and prompt service.
Review by Derrilynn5 months ago
Bought some ZTR Grail rims at a reasonable price, shipping was also reasonable considering the oversize package.
Would give repeat business in the future.
Review by Joeneshea5 months ago
Great range of products at very reasonable prices. Communication was also very good and products arrived in a timely manner, as advertised. Very happy customer!
Review by Kusa5 months ago
Purchased a tune carbon saddle the delivery was super fast to the uk and I had regular tracking emails really love starbike.com and my bling saddle