Bought the bike for my wife. She loves the unique vintage styling and the smooth ride.
Review by Kirsikka5 months ago
Great service, great bike.
Review by GlenDaja Deleanu6 months ago
The delivery company DHL provided the awful shipping experience and killed the mood.
Review by Eldo Fjordell6 months ago
Knowledgable and friendly staff: A big thumbs up :)
Review by Caroliving Alcaraz2 years ago
bra shop ingen problem alls
Review by Amylovesvideogames2 years ago
Review by Danyielle2 years ago
I'm not one to give bad reviews but this one was very unfortunate! All the way from payment to delivery/installation there were issues.
I had a lovely gift card which read to send the code to their customer support in order to receive the money back afterwards. I sent the code to their support team and they said that I should have used it whilst making the purchase (which wasn't possible). After a lot of back and forth I am now supposed to receive the full amount back, after which I will receive a separate bill to pay for the actual price. Unnecessarily complex, but at least that got
When I got the delivery, parts were missing/broken. When I contacted Stålhesten support they just told me to try bending the part into the shape it should be. No apology, just go sort it out yourself.
The bike is very difficult to put together. We tried putting it together for a full day and ended up having to give it to a bicycle repair shop as parts were missing/broken anyway.
The bike itself is nice, but it was a journey and a half to get there (!)
Stålhästen is rated 4.0 based on
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