I ordered a product from Carethy for my wife’s Birthday. Both Carethy and Spring are SCAMMERS.
No response. No refunds. BEWARE
Review by Lafaire7 months ago
On The 14th of January I placed an order from a UK site that I use all the time. I am retired and Live in Valencia, Spain. All my orders in the past have taken 5 to 6 days to reach my door. Spring did not pick up my order until the 21 of January that is the last Tracking I have. In addition when you place an order for delivery within the EU with a few days of your order being give to the courier. The Courier company notifys, in My Case Correos The Spanish Mail who advises me that we are expecting a package. This has not happened. If you send a message to Spring. They tell you contact the seller you purchased from. If you do get through on there site or by email you receive an email stating we will respond in 2 days.
Spring is the worst delivery service I have ever used. Do not purchase any item that is sEnt trough them period! YOUR REPY IS THE SAME ONE YOU GIVE TO EVERYONE AND IT SHOWS HO9W BAD YOU ARE.
i HAVE BEEN USING CHEMIST DIRECT AND PURCHASE 8 ORDERS MONTHLY WHERE SPRING HAS NOT BEEN THE COURIER. I WORKED FOR MANY YEARS AT A LARGE TRUCKING COMPANY SURELY YOU MUST NO WHERE YOUR DRIVER IS, AND HAVE A WAY TO CONTACT HE OR SHE ALL OF MY ORDERS HAVE BEEN DONE THE SAME WAY WITH A TRACKING NUMBER AND EVERYONE OF THEM CONTACTED THE MAIL CARRIED IN SPAIN AND THE ITEM WAS DELIVERED IN 5 TO 6 ORDERS. YOUR REPLY IS THE SAME ONE YOU GIVE TO EVERYONE AND YOUR RATING IS 0 UNFORTUNATELY WE HAVE TO PUT ONE STARS
Review by Newsman9 months ago
This company is highly unreliable and doesn't deliver on time. Very poor experience
Review by Snoozle Chamdin10 months ago
This company is the most rubish company I have ever come across. You would be better using your postal service. Atleast your not fed lies with the delivery time. I really hope this company goes bank rupt
Review by Cookies10 months ago
Spring was supposed to deliver me a package sent from UK to Finland. The Tracking Service says there has already been two failed delivery attempts, but this is simply untrue. On both occasions I have been at the delivery address and no-one has been to the door. They leave no message, nor do they call beforehand or after they have allegedly been to my address
The nearly unexistent customer service means there is no-one to call to ask what seems to be the problem and how to resolve it. All in all the delivery has taken over two weeks already, and heaven only knows how long it still will take, if I ever receive my package, that is.
I cannot recommend this service to anyone, in fact, it is better to avoid the company alltogether. I have notified the original online store of this as well, so they can choose their contractors more carefully in the future.
Review by Prong10 months ago
Very slow slow delivery. Tracking shows last hit 12.12 "Shipment handed over to final carrier" and still waiting. Young girls christmas is spoilt.
Review by Saum1 year ago
Very bad experience with spring-gds.Ordered an item from opticaloptima and choose spring-gds as the carrier. They did not delivery saying address not found but full address with mobile number were provided. It took 10 days to get update in their site after shipping.Also item not returned back to opticaloptima yet.Status showing returned 11 days back. Please avoid this company.
Review by Blanka Baniewicz1 year ago
An item I purchased on eBay was scheduled to be delivered to my home in Spain by this company, the item never arrived. I have had any communication whatsoever from 'Spring Global Mail', no card through my letter box, no email, no text message, no phone call. The latest Shipment Tracking status on eBay shows just 'Unable to Deliver - OTHER' and 'Shipment returned to sender' with no way of contacting the courier. A completely hopeless service by Spring Global Mail.
Review by AdritaManna Nkenke1 year ago
Wouldn’t touch this company with a ten foot pole. Threatened me with court action 2 years after we stopped using them because of an invoice they didn’t collect. Could provide no proof of any service provided at the time and zero sympathy for the fact that the only person on our side who knew anything about them and what we might owe was a family member who had passed away. Disgusting company.
Review by Duprey Landels2 years ago
Stay away from this company. I have been sent new rates for sending on the 22nd December 2017, although it was addressed for the name of a different Business and did not show the services my business had a contract for, therefore naturally, I assumed a mistake had been made. Just today I get an email telling me two devices had been withdrawn from my account (packet and packet plus) not only did the replacement services offered cost more but there was a minimum of £75 fee before VAT. When it was previously £30. This is per collection and it would not be feasible to delay sending as the speed offered always takes longer to get there, e.g. Europe services can take 10 working days and to USA I have had items still not delivered after 5 weeks.
I spoke to my account manager and he is not interested. I will try other companies, they sure will not get any of my business again.
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