Sporty’s customer service is terrible. I ordered what was supposed to be a 110 volt ac adapter for their JD 200 Radio. Paid by PayPal and when received they had sent the wrong one which was a 230 Volt adapter that would not work. Called customer service about trying to get a replacement or refund. The lady was very rude and said I could only send it back which I told her I was unable to do due to the fact I cannot drive to get it to the post office. All she could suggest was that I order the correct one and I had already spent almost 30 dollars on the wrong one and was certainly not going to send money again for them to possibly send the wrong item again. Do they not know the items that work with their products?. She was not very friendly or helpful in any way and I would never after this recommend sporty’s to anyone at all because of poor customer service and unwillingness to help when they sent the wrong item. I did not order a 230V adapter.
Review by Mesam Kommatidou11 months ago
It’s unfortunate I have to leave this review. After purchasing this app it did not work for over 4 months, by the time I got it working a few weeks later they came out with a new app. In order for me to use the new app I had the delete the old one. Once I got the new app all my progress had been erased. I tried for weeks to get this fixed but had no luck. No endorsement was given to me and it was a complete rip off. Customer care did nothing for me and told me it was to late to fix it. I would tell anyone out there looking for an online course to not use this one. It’s nothing like the ones iv used before, Everything from the format to the practice test is nothing like the real test the customer service is horrible and there are many better options out there. Kings, Mazero, Gleim, etc. use caution when trying this program and be prepared for a nightmare if you ever have to talk to someone.
Review by Aegli1 year ago
I think Sporty's sends more junk emails than all other sources I have come across combined.
Review by Macphisto1 year ago
Sporty's customer service is excellent! We ordered some headphones for the airplane and ear plugs and everything was perfectly packaged, easily ordered and delivered quickly. We needed to return a pair of headphones because of something unrelated to the quality of the product and when we sent the item back we had absolutely no issues with the credit and return. When I called the shop to get some answers to some questions I had, they were very on top of things and had the answers that I needed and great demeanor/personality. -- Hollie J.
Review by Geurt2 years ago
Purchased the "Learn To Fly Course (Online) - Private Pilot Test Prep" for $199.99 from them.
Great course. Can save you a lot of money and time from getting the same info from books. The course is very simple with watching the videos and seeing the info in action as opposed to reading the words and looking at the side diagrams on the books.
I foresure trust Sporty's online store.
Sporty's Pilot Shop is rated 3.0 based on
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