I did order a game from this company and was emailed back when I didn't received my game they said it was a pre order. Later I emailed them and they said they'd have the game within two days and did ask if I wanted a refund or wait for the game I chose to wait. After that though which was march 27th I still haven't received my game. If you want your money back please contact your bank and they should be able to refund your money mine is getting taken care of.
Review by Wisteria2 years ago
No gsme code. My payment has been deducted from my acct for more than 5 days and I have sent so many emails. And to top it off they are not cancelling my monthly subscription. Biggest rip off EVER. DO NOT PURCHASE FROM THIS CORRUPT SITE
Review by Khatira2 years ago
I have paid for my games more than 12 hours ago and still did not recieve my game codes.
The transaction has been processing since.
Contacted the email address more than once and no reply yet, I called the number provided on the website and was not able to get through to anyone.
Very bad customer service! The game download is not instant it's a LIE!
Review by Waspada2 years ago
I really like their concept on Splame! They help me save a lot of money every month. Will definitely keep using them when i have to buy games!
Review by Serobyan2 years ago
I finally received some sort of reply from Splame through Trustpilot, not even from them directly:
We are so sorry that you did not receive your game code instantly after you made your purchase!
This website is a whole new website and therefore we've had some problems with the integration to our supplier, that automatically sends the game codes to customers!
This integration have been fixed now, so we can only say we are very sorry about this! :-)
We wish you a nice day!
I'm so happy your website is fixed (sarcasm). I still have not received any type of official reply from Splame, no refund, no game code. Am I just supposed to be happy that their new website works now and walk away without receiving something I have already paid for? Terrible customer service. DO NOT BUY FROM THEM!!!!
Splame.com is rated 2.0 based on
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