Great service! They came on time and cleaned everything on time! Highly recommended.
Review by Alwyne Hinostroza3 months ago
Excellent cleaning service.
Review by Cail Chinellato3 months ago
I was overall very happy with the experience, although not everything was perfect. Here's a short list:
- Quick and easy booking/payment processing
- Professional cleaners who spoke decent English
- The overall quality of the cleaning was impeccable (I had booked the premium package)
- We had booked an appointment starting at 19:00, their office called us later to ask if we could reschedule sooner in the afternoon (around 15:00), which was inconvenient since I work from home and need to be alone during that time. I agreed reluctantly.
- Their office person didn't speak good German nor English on the phone, and the quality of the landline was horrible (on both calls)
- One of the two cleaners assigned to the job was 25 minutes late. We were warned about this 10 minutes after the inital appointment time.
- We specifically asked to book a cleaning for 2 hours by 2 people, but when we came back 2 hours later, we were told that this was not enough even though we said it's ok if they can't do everything on time. We ended up paying for 3 hours.
While the service itself is great, there seem to be some organizational issues which I'd like to see resolved if I ever book again from Spic and Span.
Review by AnyoneButThesePeople3 months ago
Excellent demeanor and very good job cleaning.
Review by Trissy4 months ago
Great service! Really easy to book, cleaner did a great job and was done really quickly, very happy with how it went. Would recommend, thanks Guys!
Review by Lindhardt Litman4 months ago
Great Work SPIC AND SPAN
Spic and Span is a professional cleaning service company and they provide quality and professional service.
Review by Nicoli Lucias4 months ago
I used this service whenever I visit Berlin the best service I ever had. They are really flexible and easy to book. Cleaners speak English!
Review by Pamberlina Multon5 months ago
Excellent cleaning service, friendly staff, decent prices. I had to move out of my apartment and I needed professional cleaning, they provided me with an excellent cleaning service and met all my expectations!
Review by Remily Haniffa5 months ago
Excellent cleaning services.
Review by AnnPass5 months ago
I was searching for a reliable cleaning company and finally I have found it! Thank you very much for your great service!
Review by AnSe5 months ago
Responsible team and an efficient and good service. Very satisfied.
Review by LenC6 months ago
We got a cleaner on a short notice through Spic and Span as our regular cleaner canceled. The person showed up on time and did a good job. The website checkout experience was very smooth.
Review by Reed6 months ago
That was spectacular service and overwhelming as well.
Review by Centerline6 months ago
Our experience with Spic and Span had it's ups and down's, though we now no longer use their services. What became apparent is that only some of their cleaners are professionals- some really aren't that good.
The first cleaner was excellent- then she ended up bringing her kid along to the cleaning. That didn't disturb us, though it was unprofessional, but then she soon left us and got a girl on her team to be there for us.. without spic and span informing us... We asked for a long term associate as that causes us less stress. This was annoying as we wanted one consistent cleaner. From then on, there were incidents of mismanagement on their behalf. Mostly having to email them with requests several times until the changes actually happened.
They sent us incorrect invoices. Our second consistent cleaner (who was good) left the company and we only found out on the day of the cleaning that we were to have someone new... The new cleaner was not good, to say the least. He starting turning up on the wrong days and then not at all. We cut the relationship.
The challenging part was finding consistency in their organisation. Sometimes it all worked well, othertimes not at all. they seem to have internal communication issues within themselves and the cleaner teams. I was even asked to email upper management... I felt this was an example of me doing their job. This caused us trouble and stress.
I'd advise looking elsewhere.. for one-off cleaning, yes, but our experience of fostering a long term relationship was challenging. The combination of inconsistent cleaners and difficulties communicating with them made this far from a seamless experience, but it did work in patches...
Review by MPic Timperon6 months ago
Very good cleaning
Review by Attiqa6 months ago
Great service! Staff are very friendly and professional. Will be using again.
Review by Kiester6 months ago
I have no reservations. Everything was going perfectly.
Review by Chyanne7 months ago
The service was excellent. I booked a last minute service and the Team they sent me did a really good job. I recommend to anyone. I am thinking about starting a regular service with them since they offer discounted prices for regular customers.
Thank you once again! :)
Review by Jkhan7 months ago
Excellent service, very reliable and friendly, would highly recommend to anyone. Stress free!
Review by Breelynn Azocar7 months ago
The service was great, I really enjoyed it and I would recommend it to my friends and family.
Review by Arpik Ralphy7 months ago
great job!! Thanks guys for the great service. I could easily communicate in English:)
Review by Intan7 months ago
Reliable and courteous service, great results! Appreciate the attention to detail.
Review by Gracen Lerner8 months ago
I am fully satisfied with the service. My cleaning lady is great. Very much recommended.
Review by Herbjørn8 months ago
The bathroom was cleaned ok. The Kitchen not so much. The bedroom and living room were in a good state already, they needed only to be vacuum cleaned. I'm disappointed because 30E/h for this type of cleaning is really exaggerated, not even in Dubai you pay so much. Maybe 12E/h was more than enough.
I think if you offer different cleaning services, you should at least be sure the cleaners know what they are doing and how well they should clean.
When in the future I will need it again, I will contact some private cleaners, ideally recommended by some friends/colleagues.
I used already two cleaning agencies, and I had both times disappointing experiences.
Review by Iginio9 months ago
I would definitely recommend SPIC AND SPAN to literally anyone in need of a thorough, efficient and reliable cleaning service. Grüße aus Köln!