I've just signed up and must rely on them for help learning the system but......they don't have free trials and don't have tutorials so it's hard to get beyond hurdles in learning.
Their chat system usually brings a quick and polite response but chatting is incredibly slow and cumbersome. Often one can't fully describe a problem situation without spending 'all day' typing. A customer service voice conversation would be much more helpful in dynamic problem solving. They do show a phone number but try to reach them outside convenient [for them !] limited operating hours is useless. C'mon, Soundstripe, not everyone does their music work between 9 and 5 !!
Usually one just has to click on every icon in a software interface to find the functionality one needs but not with Soundstripe. The most basic functions are not to be found : how to delete a song from a playlist, to move a song between playlists, to rename a playlist,and to move a song from a playlist into iTunes to use in a video created in one's photo editing software. Does one download the song first or obtain a license first? - no instruction from Soundstripe.
The music sounds great in the trial listening sessions but getting to use it successfully is much more frustrating. If I can get past my problems with Soundstripe I'll repost hopefully better results. But, for now, it's just an "average" rating or maybe a bit less.
Review by Vzer2 months ago
No Customer service. My carding charge for 18 months while not using service.
I will be posting on yelp as as well as google, as well as consumer reports, bbb and all sound magazine websites.
Review by Sighidwajan Rodacker3 months ago
all good until I decided to unsubscribe, then payments just keep being taken .... when I complain they say they didn't get the unsubscribe which can only be done on the page & refuse to refund..... CAUTION!!!
Review by Gabo4 months ago
Love Soundstripe! An amazing selection of music at an incredible price.
Review by Rearney Croasdell4 months ago
The navigation is clunky, there’s no phone app and there aren’t enough options.
Review by Loigh4 months ago
Soundstripe has been a great source of music for my video projects. Their prices are reasonable, and the song selection fits my genre profile.
Review by NHarley4 months ago
I have had a Soundstripe account for over a year now and I can't believe the library of music offered! Appropriate for all different types of videos, and one of the most affordable options out there!
Review by AlexPop4 months ago
Music is great!! Well-done... But the subscription cost is expensive...
Review by TXnGA4 months ago
Very good! Many Songs and best quality!
Review by NIbbie4 months ago
There is a need for more songs and variety of genres. The filter tab should be narrowed down more.
Review by Ashbooth4 months ago
Love the variety of songs and ease of use. I love that I can create slideshows and have background music for personal videos, plus license songs for my podcast and wedding videos, without jumping through a lot of hoops. The only thing to remember is that if you’re editing video clips on an iPhone with anything other than iMovie, you have to jump through a lot of hoops to import the song. If you use iMovie then it’s a seamless experience.
Review by Atinos4 months ago
The price and quality of the music make Soundstripe standout above the crowd. I also love the search-ability of their library. Great library of music for a great price. I highly recommend them.
Review by Jugela Derrow4 months ago
Great solution to music for creators. Only downside is not as much in terms if options after having used it for a few months now.
Review by Norashirene4 months ago
Expected more for the $$
Review by Judbob4 months ago
stop sending me emails
Review by Sign4 months ago
Huge selection of music that is easy to search. I always find a song that matches my projects perfectly. Thank you for supporting us and providing this service!
Review by LeeMK5 months ago
Great music, fantastic personalized service!
I love that there is new, high-quality songs added weekly!
Only reason for 4-instead of 5-stars is the songs/artists that randomly drop off without warning. I would also love some more variation in music styles (ie: more jazz/swing)
Review by Clamato5 months ago
I really likes soundstripe for their quality but their search interface is not the easiest to navigate around.
Review by Abalu Prodhan5 months ago
Great site easy to navigate, huge library of quality music for any kind of video project.
Review by Fiti5 months ago
It’s just so simple and easy
Review by CBarry5 months ago
Nice library and really cool sound effects library as well but I would like to see more variety in some genres.
Review by KrisWill Kabell5 months ago
Great source of royalty free music that doesn’t sound “stocky”.
Review by Jesita5 months ago
Soundstripe allows me to be creative and make professional products.
Review by LBBristol5 months ago
Not the biggest of libraries yet, but the quality and ease is definitely there. Good to get in at ground level to ride the wave up.
Review by Bikerbirdrach Hathway5 months ago
I found the best music for my creative video. Thank you Soundstripe.