Excellent quality fireplace surrounds ... I got an oak one and am very pleased
Review by Bafford2 years ago
Couldn't be happier with the service and the product. Every time I phoned the company to ask questions they were always helpful and friendly.
I ordered the Burnham fire surround and it came within a few weeks as expected and packaged really well. It was easy to fit with the concealed fittings and looks lovely.
Review by Medeni3 years ago
Excellent service and response throughout . No hesitation in using again and in recommending to others.
Review by Renney3 years ago
Excellent, high quality product. Wouldn't hesitate to use again.
Review by Astc3 years ago
Friendly service, fast delivery, well packaged, excellent product and correct size.
Review by NANCYHitchins3 years ago
Ordered a custom length oak mantel shelf. It arrived exactly when they said it would and came in its own custom built wooden box so was very well protected during transport. It is a beautiful shelf, and the fittings were precision drilled. It looks fantastic on the wall. Great communication from the company too. Extremely pleased.
Review by Gasiorowski3 years ago
Very happy with the quality, finish and design of the mantle shelf, it looks lovely in the kitchen and was fairly easy to put up.
Review by Tilemahos Slupczewski3 years ago
Very helpful with sizing advice. Delivered ahead of time and exactly as in photograph. Excellent service at a very competitive price.
Review by Javais3 years ago
Easy to communicate with, helpful and reactive service. Fire surround made to the exact dimensions and fitted within minutes could not have wished for better.
Review by Kwipper Cinader3 years ago
Sent incorrect colour response very fast and wonderful product would use again and recommend to anyone.
Review by TeamBell3 years ago
What gorgeous fireplaces, We ordered two in polished dark mahogany and the came in the time stated and they are gorgeous. Highly recommend solid wood fireplaces.
Review by Akeene3 years ago
We are happy with product and delivery timings etc.
Review by Milberta3 years ago
Excellent product and customer service. Very pleased with item. Exceptional packaging and delivery. Highly recommended would certainly use this company again without any hesitation.
Review by Kongo3 years ago
We have bought 3 mantel shelves from Solid Wood Fireplaces, each slightly different, but all were finished with primer, ready to paint so that we could decorate them to suit our decor. They have been very helpful in making them to our exact requirements (one was delivered in pieces so we could fit it more easily to an old, uneven wall) and have always responded quickly to emails. All were extremely well packaged.
Review by Talleens3 years ago
Made to measure, exactly right . Very professional service. Delivered on time!
Review by Sivolella Artsidakis3 years ago
Jonathan was very helpful and prompt replying to my queries.
My mantel shelf arrived within the time period and was very well packaged.
The shelf itself was well made and beautifully finished.
Would not hesitate to recommend this company.
Review by FredCustomer Gralla3 years ago
The quality of my made to measure mantle was outstanding. It was made and delivered quickly and arrived really well packaged. I spoke to the company and received great advice.
Review by Oneworks3 years ago
Delighted with the fire surround. Lovely quality, perfect fit and excellent service. Would highly recommend.
Review by Champcar Shonpal3 years ago
SOLIDWOODFIREPLACES WAS RECOMMENDED TO US BY OUR LOCAL HEATING EXPERTS AND WE WERE NOT DISSAPPOINTED. A FAMILY RUN BUSINESS WE FOUND THEM VERY ACCOMADATING, ALLOWING US TO VISIT THEIR WORKSHOP TO LOOK AT A FEW THEY WERE MAKING. THE QUALITY OF WORKMANSHIP WAS EXCELLENT AND STYLE SUITED US. I FOUND THE PRODUCT COST EXCELLENT, SO WE PURCHASED THERE AND THEN. FIREPLACE NOW FITTED AND EVERYBODY WHO VISITED OVER CHRISTMAS COMMENTED ON APPEARANCE. WOULD CERTAINLY RECOMMEND THEM TO ANYONE LOOKING FOR A MODERN LOOKING SOLID WOOD FIREPLACE
Review by Ashai3 years ago
Excellent service, good communication with Jon, Just needed fixing to the wall couldn't have been simpler. Would recommend to anyone novice or expert.
Review by SuperDuperVids3 years ago
I bought 2 fireplaces - one a wooden shelf and the other more contemporary.....cannot fault either the company organisation - Jon was fantastic or the product - arrived and installed in under one hour - measure twice drill once. The fireplace are as ordered beautifully crafted and a great price cannot recommend this company high enough
Review by Bellens3 years ago
I selected this company from the internet to manufacture a made to measure fireplace surround based on the helpfulness of their website. I was a little nervous but on receipt of the finished article I was not disappointed. The fit was perfect, quality very good and importantly the packaging for transportation was first class. Would fully recommend this company.
Review by Uwizeyimana3 years ago
Top quality product comes very well packed and is just advertised. Also the after sales contact is very good also. Would certainly buy again.
Review by Shaakira3 years ago
Excellent service, excellent quality, and excellent packaging, what more can I say !!
Review by Kimbolina Szeplaki3 years ago
I ordered a bespoke fire surround. They could not have been more helpful in assisting me to get the dimensions correct. I sent a scanned picture of my existing fireplace with its measurements and they called to talk me though it. The surround is superb. Fitting it was really like putting on a glove; it fits perfectly. They called to arrange a delivery date but the carrier delivered it two days early; not a problem but the agreed date was to be sure I was in. I have no hesitation in recommending Solidwoodfireplaces.