Bought Exchange Server 2019 on here early December. Had a phone call with someone who assured me they were able to complete the sale. Few days later I am notified that they are out of Licence Keys and just refunded the money. Checked with them a few times since and the product is still available to order on the website, but online chat says they have no stock. Makes me wonder whether they were ever going to be able to complete the sale to me.
Somewhat disappointed by this. I guess it was just too good to be true... (I will be happy to update my review if the product does ever go properly on sale and they can sell it to me)
Review by Csandress Toppino6 days ago
Great Service. Joe was fast and very helpful. Brilliant!
Review by Sergefidi1 week ago
Mark was very courteous,patient and professional throughout the call. He seems to be very knowledgeable really enjoy his work.
I am very satisfied with his professionalism.Great guy!
Review by RunningMom1 week ago
Joe completed the update in a timely manner remotely.
I now have a working Excel
Review by Carberry2 weeks ago
Came across Softwarekeep on an internet search. Very easy to use, competitive price and fast delivery plus actually check you have what you wanted and are happy with it - can only highly recommend their service and prices.
Review by Farheen Deafy2 weeks ago
Excellent response by Emir when the wrong key was sent to me. Resolution within minutes.
Review by Daddydownhole2 weeks ago
Joe was easy and quick to get hold of
Soon sorted out my problems
Tankyou very much
Review by Misee3 weeks ago
I purchased Microsoft office from softwarekeep.I didn’t know which version will suit me.I spoke to Mark and very much appreciate that he was very polite,honest and helpful in giving me his expert advise and without pushing for sale tactics. Initially I had difficulty in downloading but Mark and Joe keep on guiding me through chat,emails and telephone and chasing the progress till the time I got it.
I have an excellent experience with software keep.co.uk and especially with Mark and Joe
Review by Dubble Lolam3 weeks ago
Prompt, efficient service from Joe, in resolving my issue
Review by Orakwe McAleny4 weeks ago
Mark fixed my problem with MS Project in a few minutes. The remote assistance worked brilliantly! Thank you!
Review by Rochylin Machowczyk1 month ago
Had a problem sorting Outlook 2019 download and Anne at Softwarekeep was a tremendous help in sorting the problem quickly and efficiently. She was friendly, very knowledgeable and sorted the problem promptly, great service overall.
Review by Istieak1 month ago
I had some problems downloading and installing but once I got going with your chat lime with Joe I need not have worried. Joe was extremely helpful and reassuring. Great relief - thanks.
Review by Lunabee1 month ago
Emir gave excellent and rapid service to arrange a refund
Review by Hadiansah Gliniadaki2 months ago
Purchased the Windows 10 upgrade for my computer which is currently running Windows 7
Unfortunately Windows 10 was not compatible and therefore could not be installed but the guidance and assistance received by Emir was prompt and helpful and Softwarekeep offered a refund for the purchase.
Review by Rickshaw Runyard2 months ago
Joe was brilliant, cant thank you enough
Review by Teiksma2 months ago
Really helpful advice from Emir who also checked back that I’d got things sorted. Many thanks
Review by Naboth2 months ago
Emir, the person I had at help/chat desk (Zendesk), yet again helped when I still couldn't install windows 10. Although that also failed,
Emir was to the mark again to give to me a refund.
Review by Yohanan2 months ago
Joe was excellent and a great help.
Review by Marnor Buwembo2 months ago
Very happy with the software / purchase support - help was immediate - via chat and then a phone call -
my issue was resolved very quickly.
Overall- very friendly - very efficient - very knowledgeable.
5 thumbs up!
Review by Kornélie Scantamburlo2 months ago
Very efficient and helpful,solved a very difficult problem. l could not have wished for a better service. I will continue to be a customer to Softwarekeep, while at the same time recommending the service to my friends and colleagues.
Review by Trizha3 months ago
Office Home and Student for new laptop; great advice given (get rid of MS 365 trial) download took some time (large file) very smooth, no problems at all, installation using key went like a dream.
Overall, a fantastic product and service at an UNBEATABLE price.
I was never tempted by the plethora of dodgy, cheap deals out there and i would advise anyone tempted to think again.
Thanks to Selim and the team for a wonderful service,
Review by Pesh Asking3 months ago
Joe has been a fantastic help - giving me a solution to my problem straight away. Above and beyond. Thanks Joe
Review by Gainslee3 months ago
Joe my technician installed my software effortlessly and was very helpful at all times. No stress whatsoever. Everything went very smoothly.
Review by Harkrishan3 months ago
I cannot express how grateful I am to Joe for his support today. I am completely self taught and often struggle but get there in the end. Today the laptop won! Thank you so much for saving me!
Review by Queennia3 months ago
Great service from Joe today. Answered my issue straight away. Speedy service and on a Sunday at 6.30 too!