I cannot agree with the previous review. The person I spoke to at Sockets & Switches was very helpful and saved me a lot of hassle. I also received a text from the delivery company to tell me it was coming.
Review by Garant2 years ago
The products are good, but all of them can be sourced from other people. What is lacking here is customer service. Almost impossible to speak to anyone in sales - you always end up "through to reception" and they can only pass on a message. Promised at least half a dozen call-backs that never happened. No communication at all regarding order status or delivery - items just turn up with no warning. One order never arrived at all and have had no success in chasing it up. Have now given up all hope of ever seeing it and have cut my losses and ordered from someone else. Would never use again nor recommend to anyone.
Review by Gabeta3 years ago
Superb quality sockets, well worth the price. Quick delivery. A search facility on the site would be nice. Will definitely buy again.
Review by Lawlers Reineking4 years ago
Thank you so much for sorting out my order.
I will be back for further orders in the near future.
Review by Tbariq Menlove4 years ago
The product is unique (deco electrical fittings) as far as I can see so commands a premium price. Apart from that there appears to be no sensible reason for the very high price. Delivery was very fast.
Review by Thoughts4 years ago
excellent service all round
Review by Maililei4 years ago
After looking everywhere with no luck for switches that were in keeping with my Art Deco interior design I eventually found your splendid website.
I ordered a good quantity in Polished Chrome and I couldn't be happier.
They have really put the finishing touch to my rooms and my friends have already commented on them.
The quality is second to none and the switches flick on with a solid click and my electrician says they are the best he's ever fitted! High praise indeed as he is 65 and been an electrician for 40 years!
Thank you for all of your help.
Review by Fusion4 years ago
Had to order sockets and switches for new kitchen and totally confused. Gary was very helpful and sorted out my cooker switch from my spur, now all sorted. Many thanks.
Review by Karo4 years ago
A very pleasant transaction - extremely high quality switches although they took a while to arrive I can't complain as they are superb!
Review by BLip4 years ago
Thank you for helping me with my complicated enquiry.
The wall plates are perfect and I couldn't be more pleased.
If I could give you 6 Stars I would!
Review by Laciij4 years ago
I can't rate you high enough.
Thank you for saving my project - the antique bronze and copper sockets look fantastic and the metal surface boxes you made for me to match completed the job perfectly.
Hard to find items exactly as described!
Review by Breenasmom4 years ago
Delivered what I wanted and quick! Will use again.
Review by Wail4 years ago
My 1st delivery didn't arrive.
As soon as I informed the company my order was refunded and the 2nd order arrived no problem!
Review by Customerserendipity4 years ago
I bought from your Winchester range and they are absolutely stunning.
Pure craftsmanship and worth every penny.
Well worth waiting 2 weeks for as these will be installed for my lifetime and beyond.
Review by SEmmett Lathrop4 years ago
I couldn't be happier in my dealings with this company - the best quality switches and the most helpful and knowledgable service I've experienced.
These guys really know there stuff!
Review by Shunmuga4 years ago
Perfect transaction - great items that look the part. Unique design that I didn't see splashed all over the Internet.
Well worth the 7 day delivery lead time. I will most definitely be recommending you.
Review by Sukjo4 years ago
Great sockets that I've not seen anywhere else.
High quality and speedy to deal with queries I had.
Very special items made to order.
Review by Darolyn4 years ago
Sockets and Switches are to be highly recommended - a top notch outfit.
Quality products and even better customer service.
Review by Erxhi Tårnåsen4 years ago
Perfect thank you.
Review by Eileen Kelly4 years ago
excellent company to deal with,1st class service&products,highly recommend.
Review by Jaiquan Kudsi4 years ago
Ordered on Friday and delivered Monday. Very good quality switches at a fair price.
Review by Retiring Shuker4 years ago
I highly recommend! The service and helpfulness is second to none.
I had a specific requirement around certain size sockets and switches and i was advised exactly what options I had to choose from. Having spoken to other companies I was told I had no options which was not the case here.
I ended up replacing over 110 sockets and switches in my house and I am extremely happy.
Look no further than Sockets and Switches you will not be disappointed.
Review by GranOne Gheluwe4 years ago
My order was placed on the 27th February and due on the 10th March.
I spoke to Gary on 10th March at 9.15am to chase the order up as I had my electrician on site to install.He promised to get back to me. I continued to call and spoke to him a further 3 times and left 2 messages to find out where my goods might be?
I still have not heard a thing and am none the wiser as to when they may arrive?
Customer Service & Communication are what great Great companies are built on!
"Come on Switches & Sockets flick a switch and communicate to your customers"!
Review by Ruqiyyah4 years ago
Very good product and the best service I've had online.
I wish all companies were as good as this one.