The quality is amazing!
Definitely going to go back.
Review by GrumpyBunny2 weeks ago
Very good prijs nad quality
Review by Verge4 weeks ago
Absolutely garbage customer service. After returning the goods I got only a 10% refund because I used a discount code. When I called to complain the customer service representative was super rude and provided zero help. Proper scam in my eyes.
Save yourself some trouble, do not order anything from this website.
Review by Keeoka2 months ago
Douche cabine is super maar de thermostaat kraan is bagger evenals de glijstang
Review by MisterStanson2 months ago
I have received wrong product. waste of time !
Review by Dewnaka3 months ago
It worked very well. delivery was done as planned.
Items look as they do on the webpage.
Review by Cupra3 months ago
Big offer of the radiators. I was looking for realy small one. Everything was fine: product, price and delivery.
Review by Donieta3 months ago
Snelle service, kwalitieit is top!
Review by Mpol4 months ago
Great Prices and professional service can not fault them.
Review by Kamil4 months ago
Everything super fast. Good prices.
Review by CristianElite Peachtree4 months ago
Everything went fine, very satisfied with the quality of product and delivery time.
Review by Balatincz Budarapu4 months ago
If I could give it 0 stars I would give it 0. I bought a shower cabin from soak. When we unpacked the box ,the glass wall broke. When I reached out to Soak, they told me to purchase whole new cabin. I was extremely dissapointed. I asked if they could provide me specific measurement so I could make it from a glass store. This guy named Steven was extremely rude, and said he will not do that I even asked if I could talk to his manager he said straight no, and hanged up the phone. I recommend not buying form them at all!I bet they do better customer service with someone else, but this guy Steven is making the soak company looking extremely bad he has no experience on how to deal with customers.
NOTE:would like to mention that the glass door did not break during installation, I kept on telling this to soak. when the glass broke in pieces I was more concerned cleaning and helping the people who got injured instead of taking pictures. I highly recommend even if someone is injured you must take pictures otherwise soak will not believe you, they wanted me to provide pictures instead.
on top they said to buy new door with 20% discount , which I dont want I asked for measurement which they didnt wanted to give , they wanted me to buy again form them. I dont want to buy again for them ever again. I said I want to go somewhere else and custom made the frame, to provide me the measurement , which they refused and hang up on me.
Review by Minnie Goodgrove5 months ago
Order arrived timely and it is the same as in the description online.
Review by Terence6 months ago
Our order was not delivered on the the scheduled day due to sorting error .
Its delivery was rescheduled on the next day and my wife was at home to receive the product. The second day it did not work out, either.
In fact, the driver refused to deliver the product to our appartment, which is on the third floor and is serviced by a lift. He also refused my wife to check whether the product was in good condition and not broken. Instead, the driver and his assistant loaded the product back into the track telling my wife that they need to call the central office.
While my wife was waiting for them to bring the product to our place, the track departed without further notice. My wife was shocked of the rude attitude of the courier's staff.
In the meantime, at the courier site, one can read that the order was refused at the door by the receipent- apparently, THIS WAS NOT TRUE.
A week after we ordered the product, we are still waiting for it to be delivered.
Review by Jue8 months ago
They did not wanted to leave up the things. I am living in a 3rd floor alone and i cannot manage to go up!
If this is the service i would not order anything more
Rest i like soak
Review by ShopperNY9 months ago
Very bad quality. Already leak and get rusty in 4 months. Really not recommend!!!
The customer service is also bad. They're trying to avoid their responsibility and the guarantee.
Review by Liily10 months ago
Easy to use website and efficient delivery service
Review by Erahn11 months ago
The item I purchased supposed to be delivered within 2-3 days, that was the reason I ordered the product. After 10 days I did not receive anything and contacted the company.
They said my order can not be seen anywhere and it is not shipped.
They reordered my product and I received in 3 working days.
If I did not contact them, probably I was still waiting.
Product is good but I had a bad experience with the delivery.
Review by Evar11 months ago
goede comunicatie via e-mail over levering en levering de volgende werkdag
Review by Tari11 months ago
Handleiding is pain in the a$$! Voor the rest een top product!
Review by Kanmi1 year ago
Long story short, my cabinet got lost on the first day of delivery, then was delivered broken, taken back, delivered again - same broken cabinet with some tape over the broken pieces, and now I've wasted a lot of time trying to return it. I make an appointment, delivery guys come on Wednesday instead of Thursday, then at 10 in the morning instead of after 18:00 as agreed, then one guy instead of two, then again on Wednesday when I am not at home, and we did not have an appointment at all. Still not sorted out.
Review by Minniee Goosey1 year ago
Wat you see is what you get.
Review by Craftypat1 year ago
Great service and great value for money products from SOAK;be , we loved the elephant soap on a rope too.Thankyou
Review by Garrissone1 year ago
Products are a extremely good quality but the problem was with the order.
My order for the shower head was sent to the incorrect address originally which caused item not being delivered for almost a week even though I ordered a express delivery next day.
Order was delivered in the delivery number 5.
That caused a delay with the constitutions in my house and caused a lot of stress for me.