I sent my blood sample away and got back in contact with the customer service team 2 weeks later. I just wanted to know if it had arrived. Customer service advisor, Jonathan, wasn’t helpful or pleasant and advised me that my sample had got lost in transit. He couldn’t give me any information about where or how or if it was likely to turn up. I got a refund which I am still waiting for. I am not happy with the service or the customer service at all. Would not recommend at all.
Review by Wongers Dambieva1 month ago
My package may have got stolen over the holiday weekend as tracking confirmed it was delivered, but I never saw it. I contacted them right away and they didn't even delay in offering to send another one free of charge! they were awesome! sent my test in on monday night, reached their facility on Wednesday, had a result Thursday!!! thankyou SP!!!
Review by ChristopherMorris1 month ago
I live in Scotland, UK and ordered my Sneak Peek test last month. It arrived the next day. I took the test exactly at 8 weeks pregnant to the day. The procedure was easy and painless. I sent my sample out on a Thursday and heard back from them with my results on the Monday!! They told us we were having a baby Girl and it was confirmed today via Harmony blood test that my baby is in fact a Girl!! I would highly recommend this product. I am baffled by the bad reviews as I had an amazing experience from start to finish. Quick service, great communication from the Sneak Peek team via e-mail and very early accurate results! I’m very pleased and would recommend to anybody.
Review by Stechia3 months ago
Waited 3 weeks for my results although customer service was great. Offered me a refund for the delay in transit which I got straight away and they still sent me my results anyway which was correct! Having a 3rd BOY!! Comfirmed by ultrasound.
The test itself was hard work as the collection bottle was so small but I got there in the end.
Review by MagnaYu Nevertheless3 months ago
It was accurate for me. Welcoming our third boy soon!
Review by Arpea Spaal3 months ago
After reading so many negative results I was a bit worried about purchasing the test but have nothing but good things to say...we ordered our test on the Thursday morning it came the following afternoon, sent it off on Saturday morning got the email saying it was back in the lab by Wednesday evening and results came a few hours later saying it’s a boy! We are based in the UK so considering it had to go back to the USA was super quick, 16 week gender scan also said we are having our first baby boy! Will definitely purchase again for our second child x
Review by MsLetty3 months ago
Such a scam!! No way are they 99.1 % accurate! I had to wait over two weeks because they kept saying my blood sample didn't meet quality control and theyd resend me one and same bloody results - didn't meet their standards to test! I literally followed the instructions meticulously because I really wanted to know the gender! They are just that inaccurate and instead of lowering their stats they just keep pushing you along waiting and waiting and not able to test your sample! So stupid and such a waste of my time and energy.
Review by Coora3 months ago
Don’t waste your money. I took this test at 14 weeks. I sent my sample off but was told it couldn’t be tested due to clotting in the sample...I eagerly awaited my free second test so I could try again. I scrubbed my surfaces, hands, nails and arms to be sure there was no risk of cross contamination. I drank tons on water and pricked my finger...several times. You really need a lot of blood in the pot and getting it is a pain, not to mention messy. Anyway, once I had enough blood, I followed the instructions and returned my sample. I received an email telling me I was having a BOY. I went for a scan at 28 weeks and asked for them to confirm the gender and was told it was a definite GIRL. Well, I delivered my GIRL at 35 weeks. The test was not accurate despite being extremely careful!
Review by CodeNonnie3 months ago
So the test came very fast literally within a day which was great but then it doesn’t reach them till a month a later I message customer care to ask them if the blood is still good after that long period of time I know their is a preservative in the vile but going threw that many different temperatures just to get back to them I wanted to know if after that period time the blood is even still good I have still gotten no response back I got my results from them but now i don’t even know if I trust them with all the false results they have given out I am happy either way but I am just going to wait till my ultrasound to know for sure either way very bad customer service
Review by Kaushel3 months ago
I used this for my 3rd child and it was correct we had a healthy baby boy. I am using it again for our 4th child! Customer service has been very helpful and kind.
Review by Sherol Afek3 months ago
Mailed out my results July 3rd and by July 23rd I was still being told “it was severely delayed in transit” how is that even possible?! so I’ve asked for a refund as I can have a gender scan now that they’ve taken so long. 5-7 days is false hope don’t waste your money or time. Still waiting for my refund.
Review by Arven Phelvin3 months ago
PLEASE READ MORE RECENT REVIEWS OF THIS PRODUCT! There are terrible customer service issues (4 emails without response). I’ve waited over a week with no confirmation that my sample was ever even received.
They delay your results by telling you it was too clotted for processing then they drop off the face of the earth. ****DO NOT BUY!!!!!
Review by Jotikumar3 months ago
I ordered the fast track test and received it very quickly, but the test itself was awful. They send 3 small needles which don’t draw nearly enough blood that you need to fill the tube with. After an hour of struggling to get the amount of blood needed, my results came back inconclusive. They told me they would send me another test but at this point I want a refund and now that I’m reading reviews I realize it may be more difficult to get my money back then I had hoped. Total scam don’t buy it!
Review by YungGoatBoi Moktali4 months ago
Got my test quickly. Took a while to get my results but they were right and I’m having a baby girl!!!
Review by Bonalou4 months ago
I did the standard test at home at 8w4d. I dropped the test off at the post office at 4:30pm on a Tuesday and had the results by Friday at at 1:30pm. Sneak peak said that we were having a GIRL and our NIPT test result just confirmed that we are in fact having a GIRL! The instructions were very easy to follow and the test was not hard to do at all! I have a house full of males (husband, two stepsons, a male German Shepherd and a male cat) and the test was accurate after following the instructions. I would definitely recommend!
Review by Ysh4 months ago
I recommend reading the directions in your email they send before opening the box. I watched so many YouTube videos on the process so I’d have it down when I did it myself. It didn’t turn out the way I thought it would. I did everything to the T. I woke up early, cleaned my entire house and put my male cat in a crate in a separate room. I did everything, but this is where it went kinda eh. I assumed I wouldn’t have any issue getting blood to come out because I am on blood thinners. At first, it was pretty hard and I had to milk my finger so many times. It seemed like I needed to poke another finger so I did and then all of a sudden , my other finger starts gushing. So I’m bleeding from two fingers uncontrollably and am trying hard to get the blood in the vile. It got messy and there was blood just rushing down my arm. I’m trying to close up the vile before 3min is up, getting blood on the bag and vile whilst doing so 🤦🏼♀️ not only that, but I’m pretty sure my cats hair contaminated it anyways. Mid-squeeze I see the SMALLEST piece of cat hair on my bloody finger, so now I’m positive it’ll say boy regardless and that’s so annoying. I scrubbed my hands like crazy and somehow still attract hair 🤦🏼♀️ If there is ZERO possibility of contamination, it’s worth it.. but if not.. just wait until the U/S.
UPDATE; I GOT A GIRL RESULT!! So now I am even more skeptical because I KNOW there was a hair that contaminated it. It was on my bloody finger! So how did that male hair not contaminate it, but so many others had contaminated results when NO males were present?? It just seems super sketchy and unreliable. Half of their negative reviews are from 2017, when there was a lawsuit going on against them!!! I read through every single negative review and there are many from 2019 just this year. Some even got wrong FEMALE results, meaning no contamination issue, just plain WRONG. I am honestly hoping and praying that my result is wrong, as I already have a little girl and was hoping for a boy. Truth is, if I had gotten a boy result, I definitely wouldn’t have trusted it regardless. Have an ultrasound in 1 month and I will be updating with my results!!!
Review by Completely4 months ago
Don’t waste your time or money. I should’ve just waited 2 extra weeks to the the 3D early gender ultrasound for the same amount of money I paid for the fast track . I ordered it on July the 1st at 6:00am got it July 3rd not over night as promised. Sent out my specimen July 5th around 10:00 am and it’s now July 11th still haven’t gotten my results or a response from the “ customer service team”. The fast track promises results within 3 days what a joke . Now I’ll have to figure out how to get my money back 🙄 with no one answering my messages and no phone number to call .
Review by Pensioner4 months ago
So I ordered my sneak peak test 10 days Ago! The test itself was easy I sent it back that day! I am now 10 days in and still no results I message customer services they said it can take up to 10 days! Now I’m worried there going to say the sample is void ect! I really feel like they ignore your email on purpose.. I have a feeling I’ve wasted my money and time and I’m not going to get my results..
Review by Rakitha4 months ago
I ordered a week ago, reading all the information about 5-7 day turn around. It arrived the day after I ordered - so far so good! But I posted it back the same day only a few hours after it arrived. I posted to a UK address and read that youbget a confirmation email when it arrives but I have heard nothing. That is 6 days and nothing has arrived. I emailed and they said it needs to arrive at California which can take 3-5 days and that they CANNOT GUARANTEE TURNAROUND TIMES IN UK which was never mentioned - all info is geared toward American market. After reading more reviews on here I am hoping that I will indeed receive my results. I definitely sent the sample to a UK address on the envelope that they provided so I have asked for clarification 🤷🏻♀️ Very frustrating. I am literally checking my emails every hour for days.
**** update ****
A few days after this review sneak peak emailed me with my results.
This was a relief because I hadn't heard back from customer service to confirm where the sample went.
Apparently we are expecting a boy.
I haven't been able to compare to any other opinion as we haven't had any gender scans yet.
As we have now received our results I have upgraded it to an adequate experience.
It is such a great idea just a shame that communication lets it down.
Review by Datta Balbona4 months ago
Hi! We waiting one months for results! And they say its a girl! We have two boys and waiting for a girl and in the scan say its definitely say its a girl! Big thank you!!!!!!😘😘😘😘❤️❤️❤️❤️
Review by Junzhi4 months ago
Absolutely horrible customer service. Seriously. Save your money and wait for a private scan at 13-15 weeks. I bought this after the “cut off” time on Tuesday.... supposed to ship next business day and overnight shipping. Expected it to ship Wednesday (since that’s what their website said) and receive it Thursday or maybe even Friday. Thursday came and went, no shipping email. Friday came and went... still no shipping confirmation. Emailed them on Thursday and Friday. Nothing. Finally annoyed I wrote them on Instagram. The person told me I should be receiving my order Friday even though there is no email.... what!? Wrote me back on Monday and asked if I received my results.... WHAT no... I haven’t even received my kit. Expecting they would help all they said was that someone from customer service would be emailing me immediately and resolving this issue. Hour goes by... nothing. Two... nothing. Five hours still nothing. I have no idea how they have survived honestly with this horrible customer service. It’s been a whole week now and still nothing.
Review by Dronfield4 months ago
I sent my sample 12 days ago and still awaiting results. I emailed to chase up and was told they still hadn't received my sample. So far I feel this has been a waste of time and money. Their website says results in 5-7 days but I have gone over double that. Really disappointed, save your money and excitement, I would not recommend.
Review by Moks Mineros5 months ago
SneakPeek is so awesome and accurate!! I order the regular test and it came super fast. My results was It's A Girl! And was proven to be correct by my doctor blood test!!.. From beginning to end it was within the 5 to 7 days as promised!! Thanks SneakPeek!!
Review by Cornhill5 months ago
This test is ridiculous. They make you drain your blood for half a bottle after a stick to the finger which takes 30+ minutes and makes a mess because the vile is so small. Do not order this test. I went through all that hell to draw a sample and received an inconclusive lab result even with no males in the room. Do not waste your hard earned money!
Review by JcGolf5 months ago
Sent off my sample at the same time as my friend she receive me her results within a week I had to chase mine for 3 weeks only to be told it was severely delayed in transit. I rang up UPS and they told me this was untrue and it had been delivered. Customer service is so poor... they don’t care at all. Would stay well away