KEEP WELL AWAY. This company profess the orders i placed were delivered NOT!!!
Customer Services Sent 2 Special Delivery Letters and calls made. Nothing Sorted Then Paypal upheld THERE sellers claims not there customers. ITS ALL ONE SIDED IN FAVOUR OF THIS COMPANY>
I WILL HAVE THE LAST LAUGH! I am going to court. Have issued a small claim for this sham of a company. Lesson Learnt Though. DO NOT USE THEM SPEND YOUR MONEY ELSEWHERE TO THE COMPANY SEE YOU IN COURT REAL SOOOOON!
Review by RefinePhotography1 week ago
Really disappointed, chose burnt orange.
Protective spray applied before using, within two weeks marking appears so contacted snakehive who asked for photos which I supplied. Replied would not do anything as just general wear and tear. That's after a couple of weeks and being well looked after. 😥
Review by SuzanneM1 month ago
This is my second snakehive cover for my Samsung S8 plus. I cannot fault the cases. They are well made and have stood the test of time.
My problem is with the every day touching the case takes on a very vintage look. I haven't done myself any favours as I have chosen the honey gold look for my new case. Thank you snakehive
Review by KidFromHell3 months ago
Just got my case here in the Chattanooga TN area it's hard to find cases for my Pixel 3 espically a leather wallet one. Thankfully I found y'all and let me tell you the quality is great I'm super happy to found what i wanted
Review by KevQ3 months ago
Absolutely shocking customer support.
I went to their actual website and used 'guest' login. I decided to purchase an s10 case. I went all the way through to purchase, then decided to use paypal rather than google pay , so started the process again.
The next day i recieve a 'you left something in your cart' email with a link to the GUEST page. It had all my bank details still on the page. I sent an email , only for support to tell me i had not clearee my cache. Im tech savvie and this is most definately not cache, and if its guest then how did they send me an enail ? Through google pay details , thats how. This page has NO WAY to remove cart items or card details. It puts you in an AGGRESSIVE SALES LOOP with no way of backing out.
So i send an email with photos of these pages. Next is legal action based upon privacy laws and a phone call to the police on infringment of privacy.
Such a shame a company that do have nice cases believe in such predatory activity, and rather a snobbish nasty customer support.
Purchase if you dare !, not the quality service their 'london' embossed styling would suggest.
Review by Bigddh3 months ago
My dad suggested a snakehive case for me about 3 years ago, he said it would be a worthwhile investment. He was right. I spend a lot of time in meetings around the country and with the usually hectic travel schedule, the odd dropped phone mishap will happen. My case has never let me down. More over I am always around to put my phone on any board room table, confident that it will be the most professional, and best looking phone in there. The dimensions are fabulous for standing in landscape whilst I view hands free, and as the leather ages it retains its base colour and makes for a very elegant patina. I have finally convinced my wife to by one for her phone (which made me a bit jealous as you can now personalise your case and there are more colours available) and she is over the moon with it. If there is one opportunity for you guys to increase market share, I would suggest looking into ways of making the cases more attractive to younger people. My wife and I have 7 kids altogether and whenever I tell them they should also buy snakehive, they uniform answer is that they can see it would be great, but dont want their mates to see them with their parents phone case. Good luck with that, and thanks to you all.
Review by OliverDenk3 months ago
Ordered a screen protector for my phone .Poor quality broke while trying to install, I have installed many other screen protectors before and never did they shatter
When emailed customer service was told since this was because it was a user error they couldn’t send me a free replacement. I was planning to buy a leather case and was as compensation offered a 15% discount off ;which the next day appeared on their website as a bank holiday special offer to everyone ( not really much of a compensation offer then )
Needless to say I won’t be buying a case from snakehive
I have purchased from American websites and if there is a problem they don’t even question and send you a replacement. That kind of customer service makes you want to buy again unfortunately this wasnt the case this time
Review by GaryBrown Girma4 months ago
Week ago I purchased snakehive case for Huawei 20 mate pro costing over £22 within a couple of days it looks tatty/marks easily... Very disappointed and complained to snakehive, they say its normal and refuse return/refund
Company who clearly stands by there products
Review by RizkMcCay4 months ago
P30 pro leather case. Great quality for a nice price. Love it
Review by BusySeed5 months ago
Excellent quality and very classy. I love my iPhone 6 more now. Im really pleased with my purchase and the reasonable price. Well done.
Review by Niuwzgrrl5 months ago
My second purchase from snakehive,
Quality second to none fast delivery, would definitely buy again.
Five stars all round.
Review by Kyunghwan5 months ago
Purchased a suede case for Haewei mate P20 pro. It has never closed correctly. The top right corner when closed sticks out as does the bottom leaving a gap. The material has not been treated, oil from fingers adhere to the case which allows particles to stick to the surface making it unsightly. I reported this and was told to buy a suede brush and suede cleaner and spend not only money but time rubbing in a suede protector and let them know how this works out. I think I was directed to their comedy support team, venomous company.They then have the audacity to post the same reply they emailed me. SHOPPERS, REMEMBER THEIR ARE BETTER PHONE CASES TO BE HAD ON AMAZON. CHOOSE WISELY.
Review by Rjkz5 months ago
Super-speedy delivery from point of order. Loved the navy leather case for my OnePlus 6T phone. Would be fantastic to see the product not only designed in the UK, but also manufactured here. Happy to recommend your company.
Review by Yazdi Ghala6 months ago
Excellent product delivered promptly. As an aside, having read some of the negative reviews regarding alleged problems with the finish of the leather, then all that can be said is that leather is not plastic. If a blemish free characterless finish is required then buy plastic.
Review by Sueny6 months ago
Purchased a case in March for an iPhone 8 Plus, the phone is either kept in my handbag, on a desk or in my hand. It’s now the 1st June and I’ve had to purchase a new phone case due to the plastic part that contains the phone splitting on one side and cracking on the other side. No issues at all with the leather part of the case, this is very well made but surely the plastic part should last longer than 2 months?
Review by Jojar6 months ago
Just received the cherrywood wallet for iPhone 6 which I ordered 2 weeks ago.
Happy with the delivery time (casing was delivered within the time frame suggested).
Overall, the casing looks very nice, the wood feels surprisingly smooth, colour matches the photo and the casing closes shut with a magnet.
However once I place any card in the card holding section, the magnet gives way and the case doesn't close shut. Quite disappointed that the design of the casing did not account for the thickness of the cards...
Review by Yazmin Savcic6 months ago
Ordered the Note 8 Snakehive Wood Case and wow.....I am speechless. Fast delivery and amazing customer service.
Review by Kaynat7 months ago
Brought a case hasn’t turned up I suggest you stay well clear this firn don’t care and the customer services is a joke
Review by Ranesha7 months ago
Just bought a fabulous iPhone case from Snakehive. Really good quality, well made & lovely leather. Will definitely recommend to others.
Review by Irmelin Ndadaye7 months ago
Very happy with the vintage navy iPhone 8 case . It looks and feels like a luxury case.but without the price tag . I have spent a lot of time looking for a nice case to go with my new iphone8 . This was a xmas present from my son ,so wanted to do it proud with a nice case . I have done that
Review by Abuu7 months ago
12 out of 10 for customer service; my preferred case was not available for my 2016 phone. Elise went the extra mile, checked the warehouse and found one. Order arrived next day - even only opted for standard. 100 percent satisfied with the quality, feels smooth and luxurious, excellent craftsmanship - good price.
Review by Aubrae Capitanu7 months ago
These cases are fantastic. The quality of them is superb, excellent workmanship and so well crafted. If you have an expensive phone, you must buy one of these.
I have two, for my Samsung Galaxy Note 9. My first was the navy blue, I loved it so much, I thought I'd order another. Yesterday I ordered the chestnut brown case with my initials in gold. It came today. WOW ! I love it ! Thank you Snakehive
Review by Deedra8 months ago
Easy to order leather phone case, really good fit and excellent quality.
Review by RichardDutton8 months ago
Great phone cover. I've have had several from this company and they are quality items, strong, robust and stylish. I wouldn't get a phone cover from any other company......I just ordered two as they were on special offer.
Review by Bafford Tshiambo8 months ago
I took a while to make this purchase and shopped around. When it arrived I was not disappointed. It looked more than what I had paid and looked good personalised with my initials. However it has worn dreadfully and after just two weeks looks like I have had this for over a year.
The company had no interest in addressing this and told me basically to clean it!
Do Not recommend at all ...