SmartPak has some of the best customer service around! Seriously, they are well known for their great customer service and I have experienced it! They have always been helpful in the past and respond quickly when needed. I just had another great experience with them today. I ordered a blanket after a lot of research and consideration and then the next day got an email that they had cancelled my order because what I bought went out of stock before they could fulfill it. I was super frustrated and disappointed and contacted customer service thinking maybe they could offer me a small coupon or something. They ended up sending me a new blanket, at a more expensive price point for the price I originally paid. The customer service agent spent a ton of time with me sending me options and making sure I was happy. I was just absolutely floored with how helpful and generous they were. If you are needing horse supplies, please go with Smartpak! Great quality items and amazing customer service!!!
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