The phone I ordered came with fast shipping, was exactly what I ordered but the phone did not work properly. The GPS location did not work at all and the phone kept saying no service. I have sent 10 emails about this problem and the website has been saying down for scheduled maintenance for almost 2 weeks and haven't once gotten a reply. Totally 100% unsatisfied with my purchase.
Review by RCummins Comsa2 weeks ago
My phone didn’t have a genuine Apple battery, so after two months it started shutting off all the time.
Review by BarksComputerSolutions Morega3 weeks ago
Ha a pristine 5s for 40 quid.
Review by Cassii Kathania3 weeks ago
Great phone, but ordered 2 of the accessories and have never received. Called on then and never received again. Now I have to email smarter.co since they do not take calls. Very poor to no customer service.
Review by Deepank3 weeks ago
They are scammers. I ordered phones from an employee for smarterco and he ran off with the deposit and now the website is down aswell.
Review by Lunarphantom3 weeks ago
Awesome phone & excellent customer service 💯
Review by Svcox Rossolatos3 weeks ago
The worst experience in my life !! We ordered iPhone 6+ and screen protection in the beginning of September 2019. When I opened the box I saw that screen protection was already damaged! OK, but what about iPhone for 150 euros? The same story! Sometimes when you touched the screen it was OK. iPhone slowly but worked but 95% of the time it was out of work. So I send back iPhone and broken tempered glass screen protection to Smarter Phone and... 2 month of silence! After sending at least 10 mails I received (finally!) iPhone that works (for now) and no screen protection. Stole my time & money. Beware!
Review by Jooske4 weeks ago
A great company to deal with, swift trouble-free transaction with good quality material!
Review by LAhern Varnava4 weeks ago
The second Time i bought a phone from this company had no problems with ether
Review by MBirgander4 weeks ago
The phone we received never worked, still waiting for them to answer my email sent 5 days ago despite them advertising a response within 24h. Very disapointed :(
Review by Thombui4 weeks ago
Fair pricing. Quick shipping and delivery. Exactly what was ordered. All good!
Review by IAllen1 month ago
So far, so good, my daughter enjoying her phone now.
Review by Audenzia Jorlet1 month ago
Bought reverb IPhone 6s. Battery performance could be better. And now won’t update to latest IOS version Which is annoying
Review by Sinhalage Burnetski1 month ago
Smarter Phone, Backmarket and Werstatt Smarter all belong to NWG Wireless Europe Company so best stay away from all these companies as they are linked to the same owner.
Finger weg!!! Abzocker! Das bestellte iphone kam schnell, aber die Ladefunktion war nicht in Ordnung. Rücksendung des iphones nicht möglich weil die Firma verschwunden ist und auch die Webseite. Recherche zeigen, dass Smarter Phone, Backmarket und Werkstatt Smarter gehören NWG Wireless Europe Limited. Ich habe auch Backmarket kontaktiert und habe die Telefonnr. 015735988850 bekommen aber nur Anrufbeantworter, nicht hilfreich.
Smarter Phone, Backmarket and Werstatt Smartere all belong to NWG Wireliess Europe Company so best stay away from all.
Business Name:NWG Wireless Europe Limited
Trade Register Number:603462
Customer Services Address:
18-20 Merrion Street Upper
Sir John Rogerson's Quay
Review by Deepanker DeMaison1 month ago
All my order are good till now .....only one I send to Africa doesn’t give me good results
Review by Mickhal1 month ago
Horrible. Phone can not connect to cellular data services.
Review by Fionamu1 month ago
There is very good
Review by FPVPilot1 month ago
You where very helpfull to me, in the selection of my Iphone 6s, After sending me the 3rd and final iphone, l think l selected the rigth one; smater co was very deligent and on time, in sending the packages to me, for this good service, l highly recomend your bussines.
Review by Invi Priev1 month ago
Would not honor warranty claim. Phone broke with in 1 month
Review by Thatta Mezzanatto1 month ago
I don’t recommand you Smarter!!
Review by Sanandraj1 month ago
I bought 2 iPhone 6's in spring 2019 and they've worked great. I bought another one in Oct 2019. Started crashing within 10 days. I contacted the company to return the phone. They sent me the return label and I sent the phone back. I ordered another phone before getting the refund because I didn't want my husband to be without a phone. The new phone has been working perfectly. However, I never received the refund and now the website is down and no one will respond to my emails.
Review by Drescher1 month ago
They offer a 1 year warranty which is false.
After 6 months my iPhone stopped working, theoretically they should answer my complaint within 24 hours but after a week I have still no answer.
They have robbed me, as I need to buy another phone, of course never ever to them again
Review by Xiangjun Radiation1 month ago
Experience was awesome.
Review by Vasimul1 month ago
Got phone on time also just like Smarter said order would be .I will buy when I need my next phone