I was going through some old credit card statements researching something else and I came across a charge on my card for $34.95 for a total of 15 months. I use this card for most of my monthly expenses and pay the card in full monthly so I hadn't noticed. When I called to speak to someone they couldn't tell me any information about my account and stated I'd have to send a letter to the below address to request a refund. I do not have much faith in getting reimbursed or even responded to after submitting this letter.
Double Grove LLC.
538 West 21st St
Houston, TX 77490
Review by Fionnghuala5 years ago
Phishing email in response to credit card charges enquiry
Having sent an email to the website's query page I received a clearly automated response asking for personal details including my wife's name, private email address,supplementary card holder names and confirmation of credit card numbers. I replied refusing to give additional information. I have subsequently called our credit card company, to complain about charges made each month for the last three months. As the website is registered in Houston, TX, I have emailed the Better Business Bureau in Houston.
Review by Bargmann5 years ago
not canceling my account and debiting it
I signed up for (Free) ebooks and then almost at the same time, I canceled it, They did not cancel my account and debited me 34.95. No contact information easily available, really have to dig for it. This outfit is a scam and only wants your credit card number to steal your money. THIEVES!
Review by Makeila Verm5 years ago
This site may be collecting credit card info
This site maybe collecting credit card info from prespective clients. Your subscrribtion is refrused for some reason, after you have entered all the data. There is no way to know if the data is stored for future use by someone at a later time. I would like to see less of this type of activity.
Review by AncaaBiancaa5 years ago
My Bookez and SlugMedia
I tried to download a document from mybookez.com and it said that you could do so for free if you created an account. Then it asked for your credit card information to "verify" your account. At the end of the process, you are forced to sign up for a paid ($1) trial account with SlugMedia which does not even contain the document I wanted to open. This trial membership is impossible to cancel for free as the operators do not answer the phone and online it charges you $2 more to cancel your account.
Review by Xinghao5 years ago
Free membership but used my creditcard
They offer a free membership and that your card number was only for future purchases eventually. But after you enter your credit card number they say otherwise and you have a choice. I didn't do anything but they say I had a 5 day free trial and then took money from my credit card. I did not give them permission but they still did it.
Review by JosephC5 years ago
Charged account when stated otherwize
Slugmedia offers an "free account" but when you sign up they then offer a 5 day trial period for there premium service...it makes it seem as thought you can choose to just have a free account. I pressed a button that said "continue" instead of the one that said sign up for premium trial... and it still signed me up for the premium trial. the trial is 5 days and according to the website the cancellation process can take up to 3 days but no worries because they charge a dollar to cancel immediately. after I realized I had signed up for the premium trial I immediately called the number to cancel my account for free. upon cancellation I checked my bank account to find that It had been charged $1.00.
Similar website owned by the same company can be found here: http://www.scamguard.com/categ...
Review by Flimo Balloon5 years ago
u took money out of my account an said they would not charge my account
they ask for credit card an said it would not b charged an they did now i owe 21 dollars to bank over a dollar that i was told they would not charge me so i would like my money back an i will file a fraud report with the better business bureau
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