I have been using Site Search 360 for about one month now and overall am very pleased with the product and extremely impressed with the customer service side of the company.
For a person with limited technical knowledge their sitesearch is easy to implement and then fine tune to your own requirements.
I had been looking at a number of different providers over the past year and none come close to offering what SS360 does, particularly for somebody without a knowledge of api's, jqeury etc... I am sure it can do even more if you have access to a professional developer but this review is from a small business owner who does not.
The faceted search and filtering was key for my own personal use and it works exceptionally well. It is very easy to select fields using their xpath method and you can get quite detailed as to what you would like including/excluding.
The company have gone out their way to create a specific filter for me (date range) and they even provided some custom css to help get the layout how I wanted. It is rare to find a company who are so willing to help in this way.
In addition they are super quick to reply to any queries that I have, which will hopefully be a lot less now that it is all up and running!!
Indexing and search control is straightforward and there looks to be some good reporting available on the queries your website gets although I haven't really looked into this yet.
There is also something called content groups which looks interesting and is something I hadn't seen on other solutions I looked at. Although I haven't used these so far.
There are a few minor things/improvements I would like to see, and maybe these will be introduced in the future as the company seem very proactive, but at the end of the day it is worth remembering the most you will likely be paying is $99 per month, for what is effectively an off the shelf product, and possibly much less depending upon the number of pages/queries you have, or maybe even using their free plan.
Overall I wouldn't hesitate to recommend Site Search 360 to anybody looking for a sitesearch solution on their website, especially if it is a static html one like mine.
Review by Ghetau1 month ago
Excellent and Accurate custom search engine and WordPress plugin. I have worked with them for a year or so, always delivered excellent search results and customer support.
I will continue to use them on client sites who value internal search and the benefits it brings.
Hope this helps!
Review by Sibnath Chechi2 months ago
Easy to install and very powerful system to replace the default WordPress search. After trying several website search solutions, this is the best.
Review by Piggyf4 months ago
I give 4 stars instead of five because there were some problems in the beginning with the searches but I must say I am very much impressed with the service. Every issue that came up was resolved either immediately or within a few days even some features that are not standard were build in. Everything works without problems now.
Review by Anera5 months ago
SiteSearch360 is head and shoulders better than the built-in site search we had used for 15 years for our domain. While we never had complaints or comments regarding our defunct old site search, I am actually now looking for compliments. SiteSearch360 is both user-friendly and it enhances our site in ways that I cannot even imagine. For starters, foreign readers can now get search results for PDF files, in their own language, and that's something we never had before. SiteSearch360 support is awesome. So far we are completely satisfied and happy with our choice of Site Search360.
Review by Jonhn Sharoikina5 months ago
Service and product is simply OUTSTANDING! When I ask one of my stupid questions - I get a instant response with a solution! Now, what could be easier? Thank you Search 360.
Review by Kazumasa5 months ago
Amazing support and help with our setup, they did most of the work for us. They did testing, setup categories, and custom designed the look and feel of our search to fit our site for free. We are now a loyal customer and their search has really helped us out with giving us better results and more options than we ever thought we could get at the $194 USD per month price range. Most other 3rd party search providers want $300 upwards per month.
We would be lost without SiteSearch360 and what it has done for our business has just be outstanding. Thank you SS360!
From the F1MOTO Team
Review by NoyE Schwetlick6 months ago
I have used both the trial version and the paid version for a few months and I am very satisfied. Best in price, support and efficiency of search.
Review by Chawezi Hanidu6 months ago
This search tool is easy to implement, looks great, and has excellent support. I had tried several search tools, some installed locally and some external, and ran into roadblocks with every one of them that prevented implementation. I had a few questions on this product before starting, and they were answered promptly, allowing me to get this working within 30 minutes. The customizability of the look and feel and search details and filters is very good.
Review by MaryR6 months ago
Very good product - I would recommend it for website owners looking for professional on-site search functionality. It's pretty easy to get running if you are reasonably tech-literate (html, css, a little js knowledge). Best of all though is the truly excellent support. I have called on them 3 or 4 times over the last few months and they have always solved the issue quickly and thoroughly.
Review by Putters7 months ago
I use it since a few weeks on my site. The products had some issues in the start but all my comments were processed quickly and it seems to work perfectly now
Review by Michelamone11 months ago
Brilliant! Really great piece of kit, easy to use and results look great on screen.
Review by Iyyappan Sohovich1 year ago
Best search ever...
Review by Wengar1 year ago
Site Search 360 were recommended to us by Wix.com to provide me with a search facility’s for my trades register website alllocaltrades4u.com which I had created.
I contacted them and I now have a site search installed and they are working on a alternative to search for a trader in a specific town within my register.
The whole process as so far been fairly simple but not having any coding skills myself they offered to insert the site search to my website for me.
I would thoroughly recommended this company to anyone that needs help with search options they were very helpful and only to pleased to do it for me.
Thank you so much Search360 and particularly to Olesya and Jaroslav who went out of their way to understand exactly it was that I was looking fo achieve your help has benn invaluable.
Looking forward to using your services again in the future
Review by Crystal Church1 year ago
One word amazing site search. Fair options on their free tier, most affordable paid options, highly customizable, and some of the best support around
Review by Phillo Kelchen1 year ago
Congratulations to the Site Search 360 team for the excellent work done. The search tool is awesome. I've no doubt to recomend this tool to my contacts and my business partners.
Review by Archjacq1 year ago
Very easy configuration, lots of style options and most important excellent support that is quick to respond. The search functions are impressive, results come back extremely fast and the indexing was fairly quick considering it was thousands of pages. Tweaking the settings resulted in excellent matches in results. I chose to try SiteSearch360 because their documentation, pricing and help files were all available on their site before I signed up. They were also the only search service that came up when googling specifically for one that worked with Joomla. I was excited to learn they could index a staging site that was behind 'locked doors'. So thankful we did not need to wait for the site to go live in order to test the search functions. I signed up for the free 2 week trial, realized this was a fantastic service in a very short time and hoped the site owners would be equally impressed. They were! We signed up to keep the service at Batman level and I am quite confident this service will indeed increase conversion and sales.
Review by Vasiliki1 year ago
Quick and easy install - Good analytics and reporting - Fast Indexing. Works with Drupal Platforms.
Review by Bazzzer Derrow1 year ago
Excellent alternative to Google Site Search.
Great customer service service. I highly recommend them.
Review by Makalah1 year ago
excellent search function and great customer service!
I love the analytics that shows us who is looking for what on our site.
Well designed program and very easy to use!
Kudos to Site Search 360!
Review by Czarr Haycraft1 year ago
I can't believe I got such an incredible resource for my company for so little effort on my part. special thanks to the incredible developers David Urbansky and Jaroslav Vaňkát for the extra help in giving my site the most beautiful search and search results imaginable for my eCommerce store. I couldn't be more pleased with all of the extra help I got and Sitesearch360 itself.
Review by Avanika1 year ago
An excellent all round search service. Has many features for even the most demanding of implementations. Delivers accurate and reliable results, and is highly configurable. Service and support has been top-class with help at hand whenever it's needed.
Review by Law Soumah1 year ago
David was excellent! He was very helpful going above and beyond! He could have given up saying "I dont use that program to build websites" but continued to help until I was satisfied. So far my search looks great and we have paid for a subscription well before our trial period was up! Thanks for a great experience.
Review by Calmon Orcholski1 year ago
As someone who was using google custom search on my website, I found myself looking around for a solution to replace when Google discontinued what had been an excellent service. After a great deal of research I settled on Site Search 360. I was motivated by three factors. Firstly, the cost, their solution is the one that is most in line with the price of Google's custom search. This was important to me because my site is a resource site so I had to keep the cost to a minimum. Secondly, the attractiveness of their offering, which I think aesthetically is much nicer than many of the competitors. Finally, was the ease of integration and, most important, the ease of use for my site users. Site Search 360 scored on both points. Their support, even on the free version, was second to none, they were there to help at 9pm on a Friday night and responded to my emails immediately for the best part of an hour. I have now upgraded to the paid version and am extremely pleased with the results and with the reporting insights that I get from my dashboard. A great product and a genuinely customer focused company. Highly recommended. One last point, which was of concern to me. I was worried that adding this would result in my website load time slowing down. However, having carefully monitored it as I added 360 to my website (doing a before and after test on several pages) I was impressed to see that their search box actually led to quite a decrease in load time on the Pingdom speed test, so my website actually loaded faster!
Review by Zonell1 year ago
Best search solution out there! Very customizable. Support and help with customization is second to none!!