Avoid at all costs the quoted 3 to 5 days turnaround doesn’t happen the job tracking system never works I don’t event think they test the modules you send and have the cheek to charge £80 for the service with no repairs all they try doing is selling new modules without doing anything to the one they are supposed to test AVOID SCAMMERS
Review by Rls11 months ago
I should have gone with my initial gut feeling. Booked my car in for repair of faulty ABS Module. Quoted a price and 5-7 days to complete.
Dropped my car of on the Wednesday and phoned Thursday afternoon to ask if they had diagnosed the fault. I was told "You only dropped it off yesterday". Great start.
Had a call to say the unit was repairable but needed additional parts. Then told my discs and four tyres were badly worn, which may affect the operation of the module!!!! What?
They could replace the discs for £328!!!! and provide part worn tyres. They wouldn't let the car leave the garage as in their view the car was illegal and dangerous.
So i accepted the tyres but not the discs. They took another three days to complete this.
I had lost the locking wheel nut which i told them about from day one and they did source a new one from MB which cost £50, however, when looking, it looks suspiciously like a second hand one they found in the back of their garage, however I'll give them a mark for at least providing a replacement.
Finally i went to collect the car after two working weeks and as mentioned in a previous post by someone else, surprise, surprise their machine wasn't working and they asked if i had cash! Really?
Went to bank got the cash and asked for a receipt. Apparently the invoice is the receipt! No i want a receipt please.
Car appears fixed but i have little confidence that they have done what they should have and cross my fingers every time i get in the car.
Finally the customer service is absolutely rubbish. The guy who I initially gave my keys to on day 1, the same guy who called me to tell me about the additional work required, (Zac I think it was), had an aggressive manner, was very nonchalant and when it came to paying couldn't even be bothered to talk through everything or even hand the car back, leaving it to one of the office girls.
If this is how he acts in person, what is he like with your car?
Read all the reviews you can find, (except the facebook ones, which are so good and over the top and must have been written by family and/or staff), before using Sinspeed.
Maybe this was a one off? Probably not!
Review by Rcjay1 year ago
Very impressive, nice to chat, would highly recommend
Review by SassyS Shiltz1 year ago
Very easy to chat to sara and answered all my queries.
Review by Cushy1 year ago
Zak Elahi was great at all levels! My BMW had a major issue as it went through the MOT but despite the challenge Zak was able to use his creativity and resolve the matter. He was honest when explaining what the issue was. He actually showed me the faulty parts and explained the problem to me in a way that I actually understood. I've been coming to this garage for the last 3 years and I have never been disappointed. I highly recommend it specially if you have a BMW. Zak provide an excellent customer service as well as specialist BMW experience. Zak had the ability to reassure me that the few issues my BMW had were resolved for my peace of mind. Above all I recommend Sinspeed not just because of their specialist know-how and experience on BMW's but mainly because of their hard work, innovative drive and, most importantly, their honesty. They are good value for money. 5 stars without a doubt!
Review by Astle Ladra1 year ago
Thank you for fixing my abs fitted back and works perfectly
Review by Sheuli Feldsien1 year ago
Thank you for the service today was quick and was very happy with the quality of the work
Review by NMason Sakine1 year ago
Avoid sinspeed they are merchants that cannot find fault for love nor money. And are overpriced in my opinion. Also are very rude. Have now spoken with another company about the merc ignition problem and they have been more help than sinspeed. Very poor service AVOID and save yourself a fist full of cash
Review by Heyy Kakova1 year ago
Excellent service received from them today ( and via email before car was booked in ). ABS pump replacement and MOT. Would recommend, thank you
Review by SuckyCustomerService1 year ago
Excellent fantastic service thank you Sinspeed my car was not booked in I litresllt came dropped my car off and I collected the car my exhaust was rattling my two front tyres were worn and my brake were squeaking also my abs kept flashing on my car I collected my car with all the issues resolved to top it up they even changed my engine oil and oil
Filter for free
Thank you so much Sinspeed
Review by Immas1 year ago
Collected my turbo charger which main dealer quoted £1700+vat and Sinspeed repaired the turbo actuator and turbo charger all for £350.00 repaired and has been fitted working and
Now my car is back on the road thank you Sinspeed and I love your fantastic service and prompt updates thank you so much 😬👌🏾
Review by Panacea2 years ago
just had my merc ign module fixed, i fitted it and car now works.
I found these reviews after i had sent the expensive bits off, so i had a very anxious wait for it to return to Devon
Review by Zaibah2 years ago
taken my van for dpf problem, first the most rude behaviour i ever seen, made the final bill 5 times more compare to given quote, everyday inform me that found another problem, even try to include in final bill parking cost at workshop, hardly can escape after two weeks.
sincere advice to avoid
Review by TaxHome Amaterasu2 years ago
I bought a rebuild abs pump module for my 1s BMW, as instructed I sent my unit back to them service exchange, I should have £180 refund! But three weeks later I'm still waiting!!! I've phoned once a week for three weeks only to be told it's in the process of being refunded! How long does it take??
Review by ErLo Mezzolani2 years ago
Cowboys! Check our their website, none of their dealers actually exist it all goes back to a horrible dark and dingy little workshop in Greenwich. They had my car in, took it all apart said that VW hasn't built my car like they normally do and they couldn't fine the fault!!! I'm only thanking my lucky starts i got their before they did more damage! There was a man called JAY there who as very aggressive.
Review by Drewson Verheecke3 years ago
Just returned home from getting my BMW525D dpf done and remapped.
I had to keep looking at the Speedo as the car was eating up the road.
Thanks a lot to the Mechanic and my friend with the laptop.
I drive with a Big Smile on my face.
Job well done!!!
Review by KitKot3 years ago
Good Job you did by repairing my EIS and keys. Now the unit have been put back and the car is running well. It didn't even took 5 min to fix the issue. Thanks again for the good job you've done
Review by Fazurally3 years ago
Brilliant service and brilliant staff very helpful and very quick turn around on my van which has never felt so good to drive since the sinspeed boys did yhere magic
Review by Sandyhud3 years ago
Sinspeed came highly recommended by the AA roadside recovery chap that towed me home. Got myself booked in and got a DPF Removal, EGR Delete and a Turbo Rebuild package and I have to say the Mazda drives better then ever before. Definitely no complaints here, although the only downside is their location as it is completely gridlocked with cars because they are always overbooked. They need a bigger premises but still got my car back in good time.
Review by Gladlin3 years ago
Have taken my car to Sinspeed a few times now for a service and also for other niggly problems. Staff are excellent as is the quality of the work. Had a few electrical problems which they have solved thanks to latest equipment, meaning I don't need to take it to BMW and pay extortionate prices!
Also had my car remapped a while back (BMW 320d)... increased performance as well as economy!
Overall brilliant service. Highly recommended.
Review by LividWithNationalDebt3 years ago
Been to Sinspeed on a number of occassions; be it a fault, damage or a service. Have always found the staff to be very helpful and reliable. They always return the car in mint condition and a timely manner. Would definitely recommend them to anyone whose looking for a trustworthy and honest opinion/work to be carried out.
Review by Bathabile Doory3 years ago
Honest reliable and xcellent service was dealt with straight away car was fixed as promised and earlier than promised
Review by Kiffer3 years ago
A very professional team who rectified an ongoing problem that I had. Very reasonably priced when compared to any competitor in their field. Will most definitely visit them again.
Review by Serguei Sylvan3 years ago
I needed to fix the rear bumper of my Toyota Rav4 which was badly damaged on one side, so after sending them an email I took the car in for the repair.
They found the way to fix my bumper instead of replacing it and now looks like nothing happened.
The price was very competitive and they did a very fast job!
I am very happy with my experience and I would definitely go back for anything else I might need for my car.
Very recommended professionals.
Review by TheTaherTube Brøndsel3 years ago
The service was excellent and the speed of service was also very handy. The end result was absolutely perfect and they did a great job. Would definitely use them again and recommend them to friends and family.
Sinspeed is rated 4.0 based on
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Unit 5 Brookmarsh Industrial Estate, 70 Norman Road, Greenwich