We were travelling from London Victoria to Krakow. The staff was terrible - very rude and unhelpful. There were a couple of drunks on the coach waking everyone up and scaring kids while the stewardess didn’t do anything even though many complaints were made. Also when we were getting on the coach we approached the stewardess and were spoken to very rudely. We weren’t informed about breaks nor anything else. Overall I am so disappointed, I felt very unsafe. There were also no plug sockets and WiFi which we again weren’t informed about either. If we all pay a price for the ticket then it shouldn’t be a lucky dip of weather we will get a plug socket or not. Terrible service and horrible trip and I will not be travelling by Sindbad again.
Review by Summan1 year ago
I've been in Poland in July. The bus company of Sindbad was responsible for getting me from Gothenburg to Szczecin, and 18 days after I arrived in Szczecin, I had to return to Gothenburg. Sindbad's buses are comfortable, Sindbad is also one of the cheapest bus companies in Europe, but unfortunately not in the first place. Another fact is that Sindbad has got no more than two or three departures a week between Sweden and Poland.
Buying tickets from Sindbad was not hard. I could pay for my ticket onboard of their bus when I was going from Gothenburg to Szczecin. Traveling with Sindbad takes around 17-20 hours between Gothenburg and Szczecin. But before I even started traveling with Sindbad, there was a different Polish bus company, Almabus. Almabus has been just taking the ferry that took the bus directly between Poland and Sweden, making the traveling time shorter and therefore it has been better when Almabus was existing. Almabus has gone bankrupt for at least five years ago, and nobody saved Almabus. At that point, Sindbad replaced Almabus, but Sindbad doesn't take the same good way between Gothenburg and Szczecin. When traveling with Sindbad between Poland and Sweden, Sindbad always drive their buses across Denmark and Germany, which takes longer time than if they would go directly between Poland and Sweden using ferries on that route. Buying one ticket from Sindbad that is valid for two directions is cheaper than buying two tickets where each one is valid for its own direction. Sindbad sell two kinds of tickets that are valid for both directions, one that has got a determined time of returning, and the other one that is "open" (no determined returning time). I bought the "open" ticket, because I knew the time when I was going from Gothenburg to Szczecin, but I didn't know when I should return yet at that point.
As mentioned earlier, Sindbad has got two or three departures a week, and it's one of the cheapest bus companies in Europe, but they're not on the first place when it comes to cheap traveling by buses. After I checked the Internet (I was actually interested in finding bus companies that use the direct ferry between Poland and Sweden, but I couldn't find any bus company doing so anymore), Sindbad has turned out to be the second cheapest bus company in Europe, at least when it comes to traveling between Gothenburg and Szczecin. When I was going from Gothenburg to Szczecin, I had to change bus in Słubice in Poland. According to what Sindbad said, I should have arrived in Szczecin at 10:00 o'clock, but the bus coming from France that was going to Szczecin has been so late that I could just start leaving Słubice to continue my trip to Szczecin at 10:00 o'clock, and I arrived in Szczecin no earlier than after 12:00 o'clock. The waiting time in Słubice was around two hours.
So what bus company could be cheaper than Polish Sindbad? It turns out that German Flixbus has got a little cheaper tickets. Flixbus take the same or almost the same route as Sindbad between Poland and Sweden, but on top of the fact that Flixbus could be cheaper, Flixbus also drive their buses daily all over Europe. If I would use services of Flixbus instead of Sindbad in July, I would travel cheaper by around 250 Swedish crowns from Gothenburg to Szczecin in one way. I would have to change bus in Berlin, but the traveling time would be just about the same as with Sindbad. Not to mention the fact that I wouldn't get as little as two or three departures a week between Gothenburg and Szczecin, but one departure daily with changing buses in Berlin. Flixbus seem to be better than Sindbad, but I haven't been traveling with them yet, and all what I know about Flixbus comes just from the Internet. If Sindbad could get even cheaper tickets and actually was the first cheapest bus company in Europe, I would never hesitate to travel with them between Gothenburg and Szczecin again. But if I will go to Poland in the next summer, then Flixbus could be more likely to get me as their passenger rather than Sindbad.
Sindbad is rated 3.0 based on
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