don't use these fraudsters under any circumstances. took the payment twice & they are not contactable. I have reported them to the fraud unit online. please do the same if you have had the same experience.
Review by Jello Narewal5 years ago
They never delivered anything, it's been more than a month since i ordered and i can't reach them by phone or e-mail, they simply take your money and disappear.
Review by Catera5 years ago
This company is a disgrace to Scotland, I hope our friends abroad don't think we are all like them. I like the other reviewers have lost count of the times I have tried to contact this cowboy outfit so I looked at the companies house website. Simply Scotland is not listed but they trade under Love Kilts and are at the point of being struck off for not sending their company accounts. I have also opened a dispute with PayPal and wonder why they and e Bay still deal with this shambolic bunch of chancers!!
Review by Omarasmi5 years ago
Like so many others, I ordered a kilt around 1 month ago. They were quick in taking the money, but I still haven't recieved it. No answer on the phone and no response to my numerous emails. Don't waste your money, use another company.
Review by Nschoch5 years ago
Have still not received product. No answer on phone and have had not had a reply to my email. Do not use.
Review by Ricketta5 years ago
Been waiting a couple of weeks now for a next day delivery. No response to emails, no response to the query form on the website and the phone never gets answered.
Interestingly, I received the link to Trustpilot to write my review even though they haven't sent my stuff.
With nobody bothering to get back to me I will have to cancel the transaction with my card provider and make a complaint to police and trading standards to get this scam business listing removed.
Review by CPaticia5 years ago
I never received my package and reply time from Simply Scotland was very long.
Review by Jonan5 years ago
Ordered a kilt from them and have never seen it, or had any response from them. Avoid at all costs.
Review by Jols5 years ago
I purchased a men's kilt (£17.19)
I contacted your company as the item
Was not suitable , I arranged a return which
Your company recieved on the 9th April 2014
....... I'm still waiting for my refund nearly 4wks
I'm in the process of bringing this matter to small claims as your Company as not made
Any attempts to refund me the cost of the returned item .....
As said eariler the service is dreadful and not trustworthy
Review by MonkeyOwl5 years ago
I purchased a Spartan through eBay and the listing stated very quick delivery which was estimated to be within 2 days! Yeah right, almost two weeks have passed and still no goods! Communication with SimplyScotland is impossible, they do not reply to emails and the phone is never answered! They now have the cheek to email me to ask for feedback. I have opened a complaint with eBay and will get my money back but that didn't stop this sham company from almost wrecking my wedding! Do not buy anything from these con-artists!
Review by Ritzi Laurent5 years ago
I don't know what is going on, but at this point I feel robbed.
I placed an order on February 26, 2014 and have had NO communication from SimplyScotlandShop. No order fulfillment, no response to enquiries, not even a "we're sorry, but your order has been delayed".
The only thing I have is a receipt, via email, And an email from world pay.com saying my order was received and the international financial transaction was processed.
Simplyscotland has my money, and I am now out additional money, because I have had to purchase an additional outfit for my wedding.
So I say once more,
I WANT MY MONEY BACK!
UPDATE 26-03-14 (March 26, 2014 for those of us in the US)
Took a fraud report to our Credit Card company to get anything done and get our money back. Again, DO NOT KNOW what is going on at simply scotland shop, but my advice, STAY AWAY!!
Review by Saint5 years ago
Placed and paid for order. They called me and left message to call them back. I tried on numerous occasions but got the same ansaphone message saying all busy try later. Fearing the worst I emailed confirming 2 contact numbers. Nothing from them other than email asking for feedback. Well, here it is. You're a disgrace, it's been over 2 weeks. NO GOODS, NO CONTACT NO CUSTOMER SERVICE.
Review by Gortekk5 years ago
An easy to use web. With awesome pics of the beautiful scotland, and with some nice music to hear while shopping online. Nice products with the maximun quality.
Review by AlbertGavia5 years ago
I ordered a $55 product back in November 2013. They shipped it incorrectly and I never received it, but I was charged for it. I had to work with the shipping company to send it back to Simply Scotland because it got stuck in the states and I am in Germany. I had a contact at SS that was supposedly working with me. The shipping company confirmed that SS received my order back on the 23rd of December, and it was received by "Butt." As much as I wanted to give them the benefit of the doubt, this should have been my first indication that the company is a complete joke. They continued to insist they had not received the item back and did not refund me. I have emailed them no less than 8 times and filled out comments on their site and all to no avail. I still have not received a refund from this company. Absolutely do not order anything from them if you intend to ever receive it.
Review by Ragdeep5 years ago
We received the order yesterday and everything was perfect and above our expectations. So, no other comments than we are completely glad about the goods.
Have a nice day and best wishes from Catalonia.
Review by Jaymy Cinisi5 years ago
Very happy with the quality and service! I am in New Hampshire and got great, fast service! The quality is evident in the product!
Review by Sugarhill Ørtenblad5 years ago
AS PER THE MAJORITY OF OTHER REVIEWS, NO GOODS! NO REPLIES! NO HELP FROM PAYPAL OR EBAY. DON'T KNOW HOW THEY GET AWAY WITH IT? I SUPPOSE KNOCKING ON THE DOOR BELOW WILL ALSO BE A WASTE OF TIME!
9 Arthur Street Lane
Edinburgh, Edinburgh (City of) EH6 5DR UK
Review by Militza Norell5 years ago
Web site easy to use and goods turned up promptly - would recommend this company.
Review by Sansanee5 years ago
Product was reasonably priced, of good quality and delivered extremely quickly. Website was easy to use and understand. Great service all round.
Review by Tharmapalan5 years ago
I ordered a kilt on 17th Feb and received a dispatch confirmation e-mail a couple of days later. After a couple of weeks I had not received my product nor was there any proof that the delivery had been attempted. I then contacted Simply Scotland who told me to contact UK Mail. UK Mail informed me that the courier could not access my property and the product was being sent back to sender. There was, however, no proof that a delivery had been attempted as no calling card was left. Following this I contacted Simply Scotland to reschedule the delivery for an alternative address and paid the corresponding £3.60 charge on 6th March however I still await confirmation of dispatch and delivery.
Review by Niccolle5 years ago
good value, great product and speedy service!
Review by Saudy5 years ago
I ordered a basic outfit. It came in a week all the way to the US. Fit well and came was just as advertised.
Review by Jillmuniz Åström5 years ago
The tartan blanket was received with a few days. A good price, with some outlets 25% more expensive. Unfortunately it was sent to the wrong address, even though the correct address was on the paperwork enclosed with the item. The address label on the package had dropped the 'A' from the building number, so the item went (on a Friday) to the shop downstairs, which shuts just after 2 pm (and is closed all weekend), rather than my flat. Fortunately I was alerted by the shop owner and was in at the time. Further, the invoice mentioned a '10% off' offer which expired (according to the offer artwork) last October (2013). If the offer is still on, I will probably use it, but it is disconcerting that the invoice artwork is so out-of-date.
Review by APthegirl5 years ago
I ordered from this website around the 10th February. The goods took 2 weeks to arrive and one of the products (the sporran) wasn't even the one I ordered. I returned the item on 26th Feb and today on the 21st April,6 emails and numerous unanswered phone calls later I am STILL waiting on my refund!!!! VERY VERY POOR CUSTOMER SERVICE! I certainly will not tell anybody about this website!
Review by LSoto5 years ago
My experience buy authentic Scottish globber for the honour of my first Burns Night supper was a dream with this site. The products arrived quickly and are excellent and amazing value