Sam is so personable and makes me feel so comfortable. Definitely would recommend to all.
Review by Tanina1 month ago
I have been a client for 3 years desperate to improve my appearance. I turn up each time every time on time. I pay each time every time on time. I have spent thousands of dollars at this so called budget beauty outlet. I finally got 1x $100.00 gift voucher from them. I race in and I book 1x Microdermabrasion treatment. To my horror at 6.38pm night before, I got a call, service cancellation. Silk Laser Clinics could reschedule gift voucher service at another time convenient to them and totally inconvenient to me. I ask them to ring a casual beautician to deliver my gift voucher service at the scheduled time, a service that I had looks forward to all week and I was basically told 'get real-as if, like who do you think you are?' I will never ever place one foot in this businesses doorstep again. Go here if you wanted to be treats like a second class citizen or an untouchable.
Review by Juanda1 month ago
I would gladly leave a laser hair removal review if had had any. I waited 25 minutes then left. The receptionist said that “she was running a bit late”. I said i had been waiting 25 minutes and left. And here is a customer service suggestion-if a client leaves without having the treatment, ask if they want to reschedule.
And they never sent to the person who referred me. At the time it i was told that this would happen at the end of the month. Plus a consultation that was just rapid fire prices, add-ons and ‘must pay now’ because we don’t know how long the specials would last. Just as well I didn’t.
Review by Speakingout2 months ago
I have been going to silk for my lasering for some time now. I normally go to the Adelaide Rundle place clinic but now I’ll definitely be looking for my services elsewhere.
Normally before I receive my treatment, I show the lady my treated areas to see if I need to postpone my treatments (I liked this as before I wasn’t waisting my sessions) I showed her and her only reply was “that’s going to cost you $10 to shave”. To paint a picture there wasn’t even hair to shave, hence why I wanted to get a professional opinion about whether to hold off. Then to top it off, I had already pre-paid all my treatments, normally getting my Brazilian, under arms and backside, and when I told her what I wanted she quickly replies with “that’s going to cost you another $10”. I had to then prove to her that I already bought these treatments and that they were included in my packages. Once I proved it to her she just sighed and started lasering away and it HURT!! Never have I been in that pain before nor had to stop the treatments before I was finished!!! After she was done she just storms out of the room! I was considering getting my upper lip laserednbut not anymore with her!!! It’s now the day after and I have noticed some bleeding.... I wonder if my treatments were too close together but all she could think of was up selling at the time. Very shocked at the service I received. Won’t be going back that’s for sure!!
Review by Tosho2 months ago
Horrible experience trying to book an appointment and get information so I could work out budget etc. i was asking for brief outline in packages they were so rude and then stated I was being rude because I was saying that I needed information. I am very respectful but reminded them not to be dismissive. That’s when they hung up -Elizabeth clinic was terrible.
Review by Bafford2 months ago
Easy to book an appointment, good pricing. Friendly staff - Renata who was able to explain the process and inform about other products and services that would benefit me. Would definitely go back.
Review by AilK Karmelich2 months ago
I did some research in regards to lip fillers and which company offered the best deal. I chose Silk as it stated on their site that it would cost for 1ml, $389.00 and they offered Afterpay which was an added bonus.
I rung Silk in Baldivis and spoke about what I wanted done and also about the Afterpay option which I was told, they would go through it with me at my appointment. Today I had my appointment, the girl that was doing my appointment was running late which they did ring and I agreed to going in half an hour later. Got to my appointment at 12 noon, filled out the paperwork and then I asked the girl at the desk if I could sort out the Afterpay now? Obviously, I was told that they’ll do it after I had the treatment. Had the treatment done and OMG, not only was the price different to what was stated on their web site but their “Afterpay” option really isn’t an Afterpay option at all!!!
I had to pay, $599.00 in full to the store and they’re saying to me that Afterpay will put my account in credit??? How the heck does that work in the first place???? I went through the price option over the phone prior to my appointment, I knew what I wanted and it was the $389.00 deal along with the Afterpay. I got neither and am so disappointed. I can see why Silk will leave the Afterpay until you’ve had the treatment as, you’ve got no choice but to pay them in full and not Afterpay.
In future, I will be going elsewhere and not to Silk again.
Review by Ashii2 months ago
Excellent experience with Chantel @ Burnside
I have laser done at Silk at Burnside with Chantel and will exclusively book appointments with her. She is so professional, personable and knowledgable. I trust no one else with my laser treatment and ask her so many questions at every consultation. If you have laser hair removal done, request Chantel. She is so meticulous, takes detailed notes and goes out of her way to make sure you have the best experience. Thank you Chantel!
Review by JoePColl2 months ago
Thank you Dianna x skin feels awesome & all skin concerns/care were explained
Review by Triplast2 months ago
The service is good, but for what it is, it is overpriced. Do your research ladies, The Ordinary, has better and much cheaper serums plus you can buy your own microneedle e.g The Banisher 2.0 for only 70 dollars. Wish I knew this 1400 dollars ago.
Review by JeffKroeger2 months ago
I was excited to see a Silk clinic in my area, i moved to Perth from Sydney, which is were i had all my hair removal done, it wasn't a Silk clinic in Sydney.
I went to your Baldivis store for maintenance, which normally works well, i was very disappointed with the result, it made no difference at all, at the time of my visit i did comment to the consultant that i felt nothing, where normally i would feel a little heat. I have tried to call the clinic on several occasions, the phone either rings out or puts me on hold, with no response, i saw another Silk clinic at Rockingham, I asked the person on the front counter, if the Baldivis store was still operational, to which she told responded yes, I explained to her what happened, she told me the consultant didn't use the correct strength on me. I am not fair and explained to the young consultant who was doing my treatment, i have had lots of treatment before with great results. I have more sessions booked with you, but i was not happy with the result from my initial consultation. I would like something done about this please, after my first session i recommended you to a few of my friends, which i now regret.
Review by JoeJourneymen Knyvette3 months ago
I recently went to the clinic in West Lakes South Australia for microdermabrasion. A tiny vacuum was used to apparently ‘suck the gunk’ from my face. I have had micro many times before and never was this the process. I asked about it and the lady explained told me that it was a new machine. The ‘treatment’ lasted for perhaps five minutes and honestly felt like nothing had happened. I had paid an extra $19 for a mask which felt like a face mask you buy from the supermarket. At the end, there was not even anywhere to check my skin before I was rushed out the door. In total I think the whole process lasted 15 minutes and I was charged $78 dollars. I left feeling as though it is all about money and not about a service for the customer. I will not go back.
Review by Jimit Zuilen3 months ago
Thank you Renate And nice service.
Review by Mangoj3 months ago
Review by SteveHale Holtermann3 months ago
The staff at Henley Beach are really friendly and approachable, I wouldn't go anywhere else for my laser treatments, Sarah Brooks goes above and beyond with her treatments and service. Pop in and see Sarah she is a wealth of knowledge and will give you the results you are looking to achieve. Very happy customer of SILK.
Review by Elvesa3 months ago
Seriously the most amazing clinic ever! The team that works there are so warm hearted, amazing & just genuinely beautiful people that make every experience great! Nurse Cher is my GO TO for anything fillers she made the experience amazing and super comfortable! Couldn’t speak highly enough of the team at prospect!
Review by Danpei Tsamir4 months ago
Loved the staff at Prospect and my introduction to laser hair removal! They were very well educated on the procedure and I will be back for sure!
Review by RickyLucy4 months ago
The ladies at SILK mackay go above and beyond with their treatments and service. I have had a few different treatments and I will not trust anyone else to do them. Pop in and see Leanne she is a wealth of knowledge and will give you the results you are looking to achieve. Very happy customer of SILK.
Review by Shaelea5 months ago
Nurse Toniya is amazing!!! She is extremely knowledgeable and friendly!! Highly recommend her.
Renae & Jemma are also amazing! Always have a friendly smile and make you feel very welcome!!!
Review by Eiregriffy5 months ago
The injecting nurse Cher there is amazing! I will not go any where else for my Botox! Her team are extremely lucky to have her!
Review by Jeypal5 months ago
The staff at SILK Prospect Rd are fantastic - professional and friendly. I have been thrilled with all of the treatments I have had, and now would not go anywhere else for laser, treatments or Botox.
Review by Andyknoblauch Sayenchuk5 months ago
Would only ever go to silk laser clinic for my skin needs and laser hair removable. Affordable, friendly and always walked out satisfied! They have incredibly deals and sales unlike other clinics I’ve been to!
Review by Matadar5 months ago
Wonderful, friendly, very informative staff. Very professional!!
Review by Bexl Thermal5 months ago
Services not as good as it used to be:
I have been going to Silk Laser for many years having various procedures done and have always been very happy with their service. I was very disappointed today to be told there were no towels to cover my body as they had run out, I was told apparently they had removed all towels but after two weeks had reinsisted their use after many customer complaints, but today they had just run out as they did not have enough towels. Was also told that a service that was previously included in my procedure was not included any more and that I had to pay extra for it. Their prices have been reduced but so has their service! I will check before I go again to check that they have towels!!!
Review by Gladman Derrow5 months ago
This rotherham company was a sham
They have taken cash money for treatments and now folded up leaving hundreds of customers without treatment and owing monies
If already a customee reporr to police now
The owner is definitely a crook no doubt