Worst service ever and we could not use a debet card. We ended up with paying for two cars but could just rent one. We had to go to another place to rent the second car.
Review by Keshes Fairris7 months ago
Went to Catania Airport/Sicily to pick up the car. But they said it was not possible with my Debet Card. They told that ap 10% of there customers end up in this situation. Meaning that 10% are getting robbed. I payd 100euro in deposit and if I wanted the money back they ask me to call to a compagny i UK! We had to find another compagny to rent a another car where they did take Debet Card without problems. I belive I lost 100euro. So. Dont use this compagny
Review by Gwil1 year ago
Don't do it? Sicily car in northern Italy - Palermo. Incompetent staff. Inflexible. Returned car more than 7/8 full. Tried to fill fuel complete but petrol garage had closed (just as we arrived at petrol station - attendant saw us and disappeared - I guess he closed at 8pm - PROMPT - we arrived 8.05pm). No worries, so we drove round looking for another garage - got stressed as had a flight. No garage open nearby after 8pm. Returned car with just under full (more than 7/8) you have to wait for the gauge to rise and just dip (patience and a keen eye) the young chap was determined to do his job well! That's not exactly full, he said. We explained, could we pay cash or credit card No for extra petrol, please - no. Be reasonable - I said. No. Please phone your manager, check with him - he did. Manager said...No. So got a bill for fuel, refuelling charge etc...a scam, and an expensive one at that - forone inflexible unreasonable Car Hire Company. leson learnt - carry spare petrol can? Or avoid Sicilycar? Or return your car at 7.30pm!
Review by Shahir1 year ago
Sicily Car Rental has indefinately withheld our deposit with no reason or explanation and despite making several inquiries by phone and email. I strongly advise against using this company.
Review by LindaSMN1 year ago
SICILY CAR RENTAL is rated 2.0 based on
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