Selling and item and a buyer clicks to buy, not looking where item is based.
So he sends me abusive message which I report to Shpock.
Low and behold Shpock refuse to do anything.
Why, because they probably aren't interested as long as people use there app.
Stick to Facebook sell, far better and at least Facebook listen to customers
Review by Kafrin1 month ago
NOW WHAT CAN I SAY ABOUT THIS SITE THAT LETS PEOPLE SELL SO MANY COUNTERFEIT GOODS AND WHEN YOU REPORT THEM YOU GET YOURE ACCOUNT SUSPENDED.
IVE REPORTED TO HUBLOT ABOUT SHPOCK LETTING PEOPLE SELL THEIR FAJE WATCHES.
THIS TIME I THINK I WILL HO THE WHOLE HOG AND REPORT SHPOCK TO THE RELEVANT AGENCIES WHO DEAL WITH THESE KIND OF SCAM COMPANIES.
PEOPLE DO NOT USE SHPOCK TRUST ME WHEN I SAY THIS.
THIS COMPANY IS A SCAM AND IF YOU DO USE THIS SITE AND REPORT A USER SHPOCK WILL RESTRICT YOURE ACCOUNT.
THEIR TIME IS COMING AND I WILL MAKE SURE THAT SHPOCK WILL NEVER BE AGAIN IM GOING TO RUIN THIS DODGEY BUISNESS.
Review by Zufeer Menegaz1 month ago
My shpok won't load any images on WiFi, but works fine on data why?
Review by Renell Salprato1 month ago
No sellers every reply. No support. Stick to eBay.
Review by CherylK Ashaya1 month ago
I have used Shpock in the past and have successfully sold two items on this. The first was a vintage enamel street sign for £50 which came originally from Cannes in France and the second item was a highly collectible 1920's dressing table with large mirror for £40. The first item was posted as the buyer lived in Essex and he paid for my postage as well by cheque and the second item was collected by a local lady who paid me cash (we had fun getting the mirror off so that we could fit it into her estate car!).
Review by Vye Derrow1 month ago
This selling site is a disgrace. Customer service is appalling & they think more of the time wasters than the decent sellers/buyers. Pathetic!
Review by PeterRutt1 month ago
Why is it when I choose a few miles from my home I am getting things for sale miles and miles away.Not possible to travel so far
Review by TBKcustomer Jelloul1 month ago
No easy way of sorting problems with constant time wasters. Losing my feedback will stop me from using the app for good! 3 strikes and out. That's how it should be. Fools. A child could work that out.
It says once you click buy. It's legally binding lol 🤣😂🤣😂🤣. It is far from this so and there is no guarantees for the seller. Absolute rubbish. One star is the lowest rating I can give unfortunately.
Review by Harglo1 month ago
Shockingly bad customer service takes over a week for a reply and then when you get a reply you realise customer service agents are lacking common sense, app keeps crashing, search results for the same thing returns different results, sometimes local sometimes 100 miles away. legally binding contracts are not actually legally binding they just put that at a close of sale to look fancy, most buyers on shpock are let downs purchasing items and not actually buying, also a few cases of scammers working in shpock. Stick to selling on ebay
Review by Cilalia1 month ago
Absolute garbage ..I agreed to buy an item that was described as in excellent condition I travelled all the way there to find the item rusty . And filthy dirty i explained to this iwhy i wasnt gonna buy it . They gave me a one star review when i contacted Alisa at shpock as to an u justified review i had a reply stating in her opinion it wasnt unjustified so its apparent that this shpock team whatever genuinely expect you to pay for something that's not fit for purpose ..
Review by Hoormazd1 month ago
Absolutely rubbish. How many times can I turn on search location ? Loads yet still keeps asking me to do it. Back to eBay. Thanks for nothing, literally
Review by Estuary Allaaya1 month ago
Absolutely awful interface to navigate around the sale, byers are tend to be either time-wasters either rude & lurking for penny cheap deals trying to bring price as low as possible, don’t waste your time & better sell your stuff on ebay for better money, with guarantee & quality service
Review by Mrs Stephens Derrow1 month ago
Why does Shpock keep allowing persistent time wasters to continue using the site. It should be 3 strikes and your out for good.
Also Sellers should be able to Block time wasters after they have agreed to purchase but haven’t completed the sale. Honest decent people are having to put up with Crap because Shpock are more interested in advertising revenue. Sadly I will be pulling all my adds off this site.
Review by PBParsons2 months ago
I must say I'm very disappointed with Shpock. I'm one of their commercial sellers and buy my own shop front from them annually. It used to be great and I had loads of interest in my products after I'd brought my monthly promotions. This all changed when their site had an update. Now I barely get any interest and I know they aren't being promoted as they should be. Shpocks advice on all this was to stop buying monthly promotions to save me money! This doesn't get my annual fee back does it Shpock! So I've paid them for something that they just aren't providing anymore. They say they have lots more interest now so can't give people much advertising space because there are so many to fit in! Well people need to know this before you take their money I think. It really is beyond belief. I ask people to find my 'shop' on Shpock and it's nowhere to be seen. Their response... Well it looks ok from our end! Needless to say I will not be renewing my shop next year. They maybe building up at the moment but if they carry on treating their loyal customers like this they will soon find it falling down around their ears. Read these reviews and take note everyone!
Review by Mhee2 months ago
never use this site the customer service is so bad
Review by JeffHubbard2 months ago
Very bad experience they do not do anything to help you as a buyer. Going to delete my account with them. Unfortunately for me I didn't use PayPal they sort out problems straight away.. No waiting around.
Review by Alcibiades Bylone2 months ago
App is no longer functioning as it should. Multiple complaints received - Developers aware. Nothing done and only copy and pasted generic "get in touch with our customer service team" messages in response.
Edit: what request? And no, I will not publicly advertise my personal email address. Jokers
Review by VidaZ Munyoike2 months ago
I have been using Shpock for a very longtime since it first started and used the Shpock app as a buyer and seller, however mainly as a seller.
Over the years It has taken a lot of hardwork to build my Shpock reputation and the reviews I have been given clearly reflected this. From my part this has taken a lot of effort and dedication to get to this stage and at the moment Shpock is what I rely on for my livelihood.
I was really enjoying using the app however yesterday (25/09/19) I was utterly shocked to see that my Shpock account had been restricted. This has come completely out of the blue and unexpected. I have always been a genuine buyer/seller and have never had any issues with any of my customers so I really don't know what has gone wrong. All my reviews are 5 star.
The restriction placed on my Shpock account has caused me massive stress and inconvenience causing me not to sleep at night and also affecting my already poor health.
I have previously always recommended Shpock to all my friends and family however this recent experience has left me traumatized and made me lose confidence in Shpock.
I would like this to be looked into as a matter of urgency and the restriction removed so that I can get back to normality.
Review by LHires2 months ago
Can't log in on many occasions using either Firefox or Chrome, becoming unusable. Would not recommend as it seemed to work much better a couple of years ago.
Review by Bafford MacLean2 months ago
do not use this site they restrict your account for no reasons and can not be botherd to answer your replys very poor site .
Review by Cvetomir2 months ago
Where do I start? ... an extremely tearful customer of Shpock.
Started Shpock Plus and paid £273 last year and my listings were not showing up. The staff at the time called Sebastian sorted my problem out immediately
This year renewed my Shpock Plus for another £273.. once again my listings are not showing up.
New guy Daniel who apparently is the ONLY member of staff there .. yes ONE guy who deals with the whole of Shpock customer services (so he said) is either refusing to understand what I am trying to say or is plain ignorant.
I have been on the verge of tears almost tearing my hair out trying to explain to Daniel that my listings are NOT showing up.
Daniel feels that he has the answer to every single one of my questions but he doesn’t. How much can I ask the same question again.
So all in all.. I’m £273 down. My listings don’t show up. The customer services team (the one guy) won’t help.
Here is me, initially very very angry, then frustrated and now just tearful with the money I have lost.
Had you asked me last year if I would recommend Shpock I would have said yes!
But after the turn of staff and lack of help I really genuinely think you should NOT sign up with this site.
Review by Dalai2 months ago
I am sick and tired of the time wasters on Shpock, Every item i try and sell ends up with someone either not turning up, or suddenly they lose the ability to communicate..Yes it’s a free site but i think i’d rather pay fees and stick to eBay. Fed up of having my time wasted a nothing ever getting done.
I know you can report users, i have on several occasions, i also block them and it still happens. I don’t like giving my address out to people who then don’t turn up...
The only way to filter out genuine buyers is asking for payment through Paypal, and the fees are just as, if not more expensive than Ebay so you may as well stick with Ebay.
Review by Mr Momand2 months ago
1. Was using shpock - no issues
2. Received message "account restricted we will contact you via email about this"
3. Waited 2/3 months no email
4. Posted bad review on here . Hey presto they decided now they want to contact me
5. Advised I have to open a shop on shpock + as I am a business
6. Ok no problem
7. Spent £55 on a 12 month subscription - still have RESTRICTED account !!! In the process of trying to get my money back through PayPal resolution centre
- 15 years on Ebay 100% positive feedback 4000+ sales and treated like a scammer on Shpock. Awful AVOID LIKE THE PLAGUE. would love someone to clarify all this b*llocks and help me but I doubt it
Review by PHPServices2 months ago
I would give 0 stars if it was possible. I have reported a seller for over a month because they sold me something unfit for my child. They never gave me the extra parts that were advertised meaning it couldn't even be used. Shpock have ignored every attempt i have made to contact them and now i even have a negative review from the seller because i had left them a bad review which is unfair considering I did everything correctly. Stick to ebay or market place.
Review by Köstinger2 months ago
Update I’ve read Shpock’s response to this review; but my complaint is that I’ve emailed, as they suggest, on numerous occasions yet nothing happens.
I can’t see any photos at all. So I’m now unable to continue using Shpock. Very frustrating! I’ve emailed but nothing seems to actually happen.