Review by TabithaCopeland Mchutchieson3 months ago
Ordered a bathroom mirror from Bathroom mirrors UK part of the same group, have received no communication at all confirming delivery of my order so I called them on Wednesday to be told they will be delivering on Friday, yes you guessed it did not arrive on Friday now its Saturday and I am unable to contact them. Your company has zero customer service skills. I am extremely angry as I have been waiting on this mirror to complete my bathroom.
Review by Torio3 months ago
Review by Ravion Munoz3 months ago
We would emphasise that this review relates to a trading as arm of Shower EnclosuresUK - Bathroom Radiators UK. Our experience was awful, after receiving confirmation of our order, we heard nothing for 4 days, on chasing them we were given various excuses but it became evident that they had not despatched the item. As we were going to be away the following week we asked if a signature was needed for delivery, we were told by Danny it wasn't. Inevitably the order came when we were away, 12 days after placing the order and of course the carrier needed a signature! We had to scramble around to get it redelivered to a neighbour causing more hassle. Will avoid this company in future.
Review by Mrtp4 months ago
hi we have been left with a shower tray that is no good to us what so ever , they company wont help , have even offered to return it and take 100.00 pound off the original price , we had the door delivered even though there was complications to start , i wish i had looked at reviews before we purchases it , the plummer was a few weeks behind
by the time he got around to fit we never taught it for one moment that it would not fit , now stuck with it and cant sell it, the company does not want to know or make any attempt to reply.
Review by Vermica Derrow4 months ago
ordered a shower door flap. got an email stating ordered processed, and nothing arrived. rang them to find out what was happening and they said it was with delivery and would ring back. no return phone call as agreed. rang them again and eventually told the original order had been dropped by somebody, and a new door wouid be with us 23/8/19. its now 17:36 on the 23/8/19 and nothing has arrived. so its back to emails and phone calls when they open next week. I told them this was needed to completed a house renovation....
Review by Siostragrega4 months ago
Excellent quality at a good price.
Review by Fushi Chutcharavan5 months ago
Great service, quick delivery and looks amazing. Would definitely recommend!
Review by Numismatica Manuk6 months ago
Delivered on time and excellent quality for the price. Very pleased with the overall look and would definitely use again.
Review by Toung6 months ago
Still waiting for half my order after 2-1/2 months and several phone calls - now I am chasing up the credit card Co. to get a refund of outstanding order - do not use
Review by Celsey Nandpersad7 months ago
Delivery was swift and I'm pleased with the shower now that it's been fitted. Would buy from again.
Review by Vc7 months ago
Second purchase from this company
Bought goods from this company some years ago and after moving house have gone back to them for a second time. Delivery was arranged in 2 consignments to coincide with the builders. All went to plan and am pleased with the result.
Review by Anahadjeet Wage8 months ago
As described. Good value for money.
Review by Ilshad Misaila9 months ago
I bought a quad shower enclosure. Very nice people to deal with and a good product at a decent price to boot ! Thank you.
Review by Thandi Gueron10 months ago
Refund for shower tray has now been paid and damaged tray picked up
Review by Basiks10 months ago
my products arrived on time and well packaged, wold recommend them to a friend
Review by ONaseeb1 year ago
Exceptional savings were made on the list prices in the Bathstore brochure for exactly the same products, delivery included.
Delivery turnaround was within a working week of ordering.
Will recommend to everyone.
Review by Trevithick Gkrimpizis1 year ago
Great customer service, easy to deal with and a high quality product.
Review by Sangmahn1 year ago
Good price. Fast Delivery service.
Review by KDuffy Karsmakers1 year ago
Good product , easy to fit and use, easy to clean.
Review by YellowLab Derrow1 year ago
Got a slate effect shower tray, looks really well thanks
Review by Nuutan1 year ago
got to say they are a great bunch to talk to and got the good on time
Review by Sheneika1 year ago
Ordered shower cleaner on 30th June
Several emails and phone calls later delivered on 8th August
Apparently issues with delivery partner. Still too long to resolve
Review by Harvey1 year ago
I received great service from this company and would be happy to recommend them.
Review by Kula1 year ago
Nearly 4 weeks for a shower screen ? website states 3 to 4 days.
I'm fed up with giving excuses to my customer why Shower Enclosures UK have failed to send the shower screen.
Try explaining that to a customer that is unable to use her new shower after 4 weeks of installation !
Ive sent an email asking for a full refund, failing that I will initiate a charge back.