I ordered a deluxe 900mm pivot shower door that took nearly two weeks to be delivered. I had to call three times to receive delivery. The shower door was poor quality, very flimsy and the magnetic seal simply did not work. Have requested money back but only response in past two weeks has been to copy me into email to their supplier. Have since ordered one from Victoria Plumbing, far quicker, far better packing and much better quality.
Review by SPHoldings Smetherhem2 months ago
I ordered a shower tray and door for my new bathroom and the service from shower enclosures direct has been fabulous from start to finish.
The quality of both items is excellent and the pricing was very reasonable.
I’d definitely recommend shower enclosures direct.
Review by Jchedda3 months ago
Great product and well packaged, also went together well and also looks really nice in my new bathroom.
Review by Dorothee3 months ago
Excellent customer service. I was not sure about the size of the bifold shower door to get. I phoned up and they advised me. Also they contacted me the day before the delivery. I informed them I was unable to take delivery on the scheduled day. They re-scheduled it to another convenient day for me. The shower door was installed with no problem. It looks strong and of good quality. Very pleased with my purchase of the aqua spa deluxe bifold shower door - very good value for money especially on half price sale!
Review by Cccp4 months ago
Was very pleased with the results of their work. Very professional
Review by Jarko4 months ago
The product was of a good standard but didn’t arrive with the leg riser kit wich was rectified quickly then when the plumber opened the package there was a scratch on the shower tray and on the corner because it’s been with us a couple of weeks it’s too late to get a replacement as it needs fitting
Review by Tehmoor4 months ago
I was not impressed that I did not Receive any emails on when I would get delivery. No emails received informing you that a delivery was on its way. I had to contact the seller to ask him when I would receive delivery they had no idea and didn’t even bother looking into when I would receive delivery. No return calls from seller or emails or experience of online selling. Would very much doubt I would use this company again.
Review by Laynah5 months ago
Speedily delivered excellent product
Review by Beverly Astle5 months ago
Right price right on time as previously
Review by Margarete5 months ago
Great quality, great service will recommend.
Review by Brus Wange6 months ago
The quality of the shower door is good apart from the plastic clips which hold the door closed as they break very easily, but it was the bad delivery & organisation of stock the has placed a dampener on my order but still very happy with the final results
Review by Lillipout Arismendez6 months ago
Great website, fast, efficient and safe delivery.
Review by Xim Massicks7 months ago
Our order was very efficiently dealt with and the product was of good standard
Review by Tonyh Starkos7 months ago
Ordered bathroom cupboards thru this company. They are not the manufacturer as such, but contacted me immediately to let me know products delayed. They kept me informed even when there was a further delay and offered a cancellation if I wanted. Product eventually came in stock and was delivered direct from manufacturer. So I can only review prices and customer service - both of which were excellent.
Review by Undercover7 months ago
Lovely shower, looks great and a very competitive price.
Review by Nisha8 months ago
Good solid tray but the feet look like an afterthought and my tray is going onto wooden battens for strength,mounted directly on the floor it would last a lifetime!
Review by Nurhaida8 months ago
Great screen, great quality great price
Review by Bronx9 months ago
Excellent service and helpful staff. Would certainly use again if required and recommend to friends and family.
Review by Officialasim10 months ago
Fast delivery and a good price. The shower door look just like it did in the picture's.
Review by Urbbi11 months ago
Ordered a quadrant enclosure and a separate door for another shower.
Order procedure, pricing and delivery were excellent. Unfortunately one wrong part was delivered. However recovery concern and service were excellent and the part was changed out quickly without any drama. Quality of the parts looks good although the new showers have yet to be extensively tested.
Review by Callistus11 months ago
Bought a shower enclosure which turned out to be via a third party. Charged £50 for transportation of unit but on checking found third party delivered unit for free. Shower enclosure direct also charged me more for unit than third party charged on line so in effect a win win for them
Review by LouiseCustomer Osacky1 year ago
I have yet to erect the shower however the service I received was quick and efficient.
Review by Maricarmen1 year ago
Having ordered the shower unit I then requested delivery be delayed to fit in with an impending holiday, this was handled without any problem and a revised delivery date given to fit in with our arrangements - full marks for customer service
Review by Jaxxx1 year ago
Great Prices, had a few parts missing from initial delivery but once i emailed the company they were quick to rectify this. Ended up with a good quality shower tray!