Great Merchandise. Kendra is great to work with !!
Review by MissDRM2 years ago
I ordered a Beverage Air bar back BB72Y-1-B refrigerator. I assumed based on the picture on shortorder's website that it came with a countertop. It did not. Company accepted a return with full refund. Good people. Would do business again.
Review by VickiR2 years ago
After working with all the other representatives for Beverage Air, this was a real pleasure. I tried to order from the local rep and then from one of the big online stores. Complete failure even after they accepted my order and credit card and then cancelled.
I contacted Beverage Air directly and they pointed me towards Shortorder. One call to them and working with Kendra, my order was placed and on its way. There was one small issue in shipping, but all it took was 1 phone call and resolved, no issues.
I would definitely do this all over again. This was a great experience.
Review by AnthonyT Pauna2 years ago
Most recent purchase I received the wrong product -- cannot get ahold of any customer service department/rep. After spending thousands in equipment orders, I will not purchase from them again.
Review by Irreversal2 years ago
Was easy to find what I needed at a good price, shipping was very fast.
Review by CustomerElaine3 years ago
Thanks for the TRUE cooler, it looks and works great!
Review by Sarbu Deeson3 years ago
Review by Boffe3 years ago
NOTHING TO ADD...
Review by Zamz Yanica3 years ago
Kendra is always great about meeting competitive pricing. I ordered 3 True coolers and as always, order came in without a hitch. Thanks
Review by Tannis3 years ago
Best Price, best customer service (lightening fast responses AND follow up) and fast shipping. Thank you!!!
Review by NancyDe Oludipe3 years ago
I worked with customer service via chat to get order details nailed down. Great help and everything worked out perfectly with best prices.
Review by Abdulhusein3 years ago
Bad experience. I ordered my equipment and was told it would ship next day. 3 weeks later if shipped, and was destroyed. I'm still waiting for my equipment. Save time and headaches and order anywhere else.
Review by Aww3 years ago
Fantastic customer service ,Great deals,Fast shipping. Highly recommend them
Review by Jenima3 years ago
I will never order from this again. To much red tape and not good customer service.
Review by Imana3 years ago
It would have been nice to get an estimated ship date when the order was placed. When I tried to call the automated voice told me to go to the internet. Why do they have a phone number if no one is there? Frustrating!
Review by Flava3 years ago
I ordered a 1000 lb/day 3 phase mini-cube ice machine. They sent a 600 lb, single phase unit. I was desparate for ice so I installed it and then had to deal with getting the correct one sent, which to their credit they did in a timely fashion.
Review by Roush3 years ago
Pricing is excellent and all the different equipment that I have ordered has arrived as promised!
Review by Renelyn3 years ago
We ordered a new Vulcan Convection Oven model VC4GD-propane for my wife's catering business. ShortOrder had the best price and free shipping. The oven arrived by truck in new, great condition and the truck driver pre-arranged for an efficient delivery and loaded it directly into my pickup truck.
ShortOrder was easy, quick, and fast to order, and they followed up with a hand-written thank you note thanking for the business opportunity.
Review by Bigelow3 years ago
We have been using Short Order for several years. We have saved thousands of dollars in shipping and sales tax. Even a return was handled very professionally, damaged in shipping.
Review by Martens3 years ago
We have bought a good number of equipment from Shortorder.
In every case, the service including information about the equipment, shipment tracking, billing, and everything was very professional and very clear. Whenever we had problems: wrong item delivered, bent equipment received, thank god we got help from Kendra Petty. Her excellent responsive disposition makes it for sure that we order again from Shortorder.com. We have two concerns however: The shipping company employees do not want to give us time to inspect the item before accepting it, and the high frequency of damaged equipment that we have to return.
So it seems to me that shipping issues needs some addressing.
Review by Michelo3 years ago
I am disappointed that I was sent the wrong char broiler! Yes it can be converted ,however, we should not have to spend time on this or extra money. I will call on Monday(5-16-16).
Review by Beninca3 years ago
The products were shipped and contained just as I ordered.
Review by Cheverlyn3 years ago
ShortOrder always at the top of their game! From the time you log in, check prices, enter order and have your item shipped, is an extremely easy process and always great service.
Their customer service staff are very accessible and available to assist with any factory technical questions.
Satisfaction a given, not assumed!
Review by Geremias3 years ago
Best price on the internet, great communication and item (refrigerator) arrived when promised and in excellent condition.
Will definitely use them again for all my appliance needs.