Clara Hinojosa provided an exceptional sales experience. She was courteous and informative, and a pleasure to deal with. Looking forward to the same experience with the manufacture and delivery of our RV furniture. Thank you so much! Jess and Pat McCauley
Review by Zuhaa2 months ago
I have been ordering from Shop4Seats for several years now. Every time I call in an order, I am greeted by someone smiling. This occasion, I had to change an order due to my error and Clara was most helpful. "no problem, I'm happy to help" I smiled as we made the corrections. Thanks Clara for brightening my day
Review by GrantCarey Derrow2 months ago
Clara was very efficent and pleasent to talk to she answeared my questions and everything went smooth
Review by JoTyra Oiagi2 months ago
Clara was very friendly and was able to answer all my questions. Was a pleasure ro deal with her.
Review by Dominguez Ieuan2 months ago
Excellent service, excellent delivery time!
Review by Crosscut2 months ago
Clara helped me to complete my order when I had difficulty with the online process. She was very helpful and answered all my questions with professionalism and courtesy. She provided me with superior customer service.
Review by Larnach2 months ago
I chose my dual recliner for our RV due to the reviews. The product was of good quality and we have been enjoying it. We purchased it in November 2017. Several months ago, a metal rod (2 inches long, the diameter of pencil lead) came through one seat cushion and poked a hole in the console cushion. We cut the rod off with a metal cutting tool and thought no more about it. Then again in April, 2 more rods came through in the same area causing more damage to the material. I am disappointed that the company is saying that there is nothing they can do since the product is out of warranty. They suggested that we contact a local upholstery shop and authorize the repair at our own expense.
Review by Bafford Shahriary3 months ago
I had worked with Clara and found her to be knowledgeable and knew her inventory well. She was very Efficient in ordering the product and the cost of each item and the exact cost of shipping. I highly recommend working with her
Review by Bayerische3 months ago
Horrible horrible horrible. Contacted them and purchased a RV dinette table with hardware mid July. Item did not arrive until August 29. No instructions, no markings on table for pedestal placement, and the mount for the floor is HORRIBLE. It requires a huge hole to be drilled into the floor. Call them and they are ZERO help. What a waste of time and money.
Review by Elman Panin3 months ago
Customer service is awful. Ordered seats and bases for my van 3 months ago and asked the bases to be sent early. Called when they weren't shipped and asked again for the bases to be sent early, nothing was sent again. Finally my seats arrived over a week ago, without bases, and I've called 5 times in the last week, with no response other than "my supervisor is looking into it." These are now two months late and holding up my project!
Review by Carmo3 months ago
Joseph was great. He was efficient and gave me all the information I needed to make my decision.
Review by Chelby3 months ago
Jesse was my sales person he was fantastic and very helpful answering my questions, and explaining the website I will only use Jesse from now on
Thanks Jesse for your help
Review by Liyu Dolcen3 months ago
Clara was great, she made sure I didn't make any mistakes when ordering. She answered all my questions and made ordering them a breeze, what a wonderful employee she is made all fears go away.
Review by Kangin Ekelund3 months ago
I’ve just placed the order, but I spent several weeks recall the products, choosing which items would work best in our motorhome. Clara was so patient and helpful. I can’t wait to get my new furniture.
Review by Kezin3 months ago
Joseph was very helpful and he answered my questions and my wife’s. The whole process was easy.
Review by Bigferg3 months ago
Jesse was great walking me through the ordering process. Patiently explaining my options and answering all questions.
Review by Suprawat3 months ago
Jessie was very knowledgeable and helpful.
Review by VernioT Creelman3 months ago
complete product knowledge. Very professional with suggestions. Went out of her way to manage my expectations of the product and services.
Review by PugThug3 months ago
Joseph was extremely helpful in our recent purchase of our replacement RV sofa. Together we worked with timely back & forth phone conversations to get the sofa we simply love. Joseph would not let us purchase an inferior product AND he was very insistent that we got the product we needed
Would recommend him to all our “ RV” friends
Review by Sholonda3 months ago
We looked at numerous different types of seating, before settling on the DeLeon Recliners w/console.
When we called, we were greeted by a young man named "Zach", who was quite helpful & provided all the information we asked about, & also sent material samples. After receipt of the samples, we made a decision on what we would order. Zach had sent us an email an email quote, so we called and left him a message. He returned the call, & we placed the order. He said it would be shipped in 7-10 days, but it actually was shipped on the 12th day, not a big issue, as we were in no extreme hurry to get them. Estimated delivery was 5-15, & by the tracking number, the shipment was at the local terminal on 5-14, but we were not contacted. On 5-16, I called Shop4Seats, as a follow up. The young lady that answered, immediately made contact with the shipper, & were told we would receive a call about delivery within the hour. This happened & the delivery was set for the following day. Driver arrived on time, & we unloaded the seats. (A side note), the three boxes were stacked on a pallet, & completely encased in shrink wrap. None of the boxes showed any apparent damage from being moved around, etc. The next day, we proceeded to open each of the boxes, & found them to be extremely well packaged & protected. No damage.
We proceeded to do the installation in our RV, & it took about 4 hours, "start to finish"!
I must say, we were impressed with the quality, workmanship, & comfort of the recliners! The power recliners work smoothly, & the lights & electrical outlets work as well!
If you are planning to make a change, or add seating to your "RV", we would highly recommend "Shop4Seats.com"!
Review by Walshauto Mariathasan4 months ago
Anna Hernandez has been very helpful in my RV seat replacement adventure.
She even followed up before my order, and she asked to see before and after pictures of which I will do.
Anna has a Great personality and certainly is an asset to your company. A Five Star performance for sure.
Thank you Anna.
Review by Dogukanb4 months ago
Had very good customer service Anna was very helpful and very knowledgeable on products.
Review by FastFour4 months ago
I found Shop4Seats online and called with questions on an RV Sofa. I spoke with Jesse who was knowledgeable and easy to work with. Jesse sent me a quote and confirmed some dimensions on the framing. He followed up a couple of weeks later. I am looking forward to the new RV sofa for my camper van build out I am doing. I look forward to working with Jesse and Shop4Seats in the future. Thanks.
Review by Kunlun Swaydan4 months ago
I live in NC, which used to be the furniture capital in the USA. My wife and I went to the furniture mall in Hickory NC. It is 4.5 miles to cover it all. Could not find what we wanted there. Came home and found 4seating.com and looked through what they have to offer. Called them and Anna Hernandez answered. Talked with Anna and listened to her advice. Changed our minds on the unit we wanted and called Anna back and placed our order. It was a Friday and she promised it would ship Monday and we would have it in 7 to 10 days. Well in 7 days we are sitting in the sofa and loving it. We landed on the SeatCraft Reflection model. It is great, all works as it should and I inspected it carefully as I easily assembled it, found no flaws anywhere. My only concern is the lack of documentation on the controls use. We will figure them out though. Thanks Anna for the great service and advice.
Review by Newham4 months ago
So far my experience with your company has been very good. All of my questions were answered. And what you could do for me was explained very thoroughly. The person I dealt with on the phone was very helpful.