Move was almost effortless. Ship Smart performed flawlessly.
Review by Tomaszek1 month ago
I was referred by a moving company. They gave me a code for getting a discount before I phoned Ship Smart. The rest went smoothly. Pickup was made. And the bookcase was pickup.
What happened went good. But the truck when backing struck a rain gutter. There was slight damage. This was not agreed by the driver. Since then the rain gutter has be repaired. I would use Ship Smart again if I ship a large item.
Review by Wholistic1 month ago
The pickup was very organized. The shipment arrived in good shape. All of the contacts we made, from pickup to delivery, were very helpful & professional.
Review by Ilikecarpentry Mandiveyi1 month ago
Review by Enowma1 month ago
I decided to have an estate sale to eliminate the moving expenses of moving from Missouri to Calif. There were certain items I really wanted to keep though. After calling moving companies and finding out I didn’t have enough for them and also calling UPS to ship boxes but they couldn’t move my antique bed frame, I discovered Ship Smart. This company far exceeded my expectation in cost but most importantly, every person I spoke with from my initial call,the men that came to pick up my stuff and the people I spoke with to confirm shipping were so helpful and personable! The items arrived within 2 weeks.
Excellent company that allowed me to move items I didn’t think I would be able to take.
Review by Alekssh1 month ago
Excellent service. Pick up was on time and efficient. Delivery was on time and delivery men spent extra time setting up our SleepSmart mattress system and making it work.
Review by JCDocherty1 month ago
The entire shipping process was fast and easy. The cost was as expected. I highly recomment ShipSmart.
Review by Yellowspace Tanczos1 month ago
Excellent!!! Very professional. All our items were well care for and loaded and unloaded with care.
Review by Vds1 month ago
They were professional and prompt
Review by Wrigs2 months ago
Completely satisfied with Ship Smart’s professionalism - from scheduling to delivery - top notch service! I unequivocally recommend Ship Smart!
Review by LeftMyHeartInSanFrancisco2 months ago
Efficient operation, good outcome. Antique chest arrived
in great shape!
Review by EdSmith2 months ago
They were very thorough and courteous! The delivery and loading were great and I was very pleased!
Review by Rufsah Foshag2 months ago
This was the answer to all my worries!! I didn’t have to go to get my stuff!! It all arrived very fast and in great condition!!
Review by Humphriss2 months ago
A great experience - highly recommend!
Review by Marietjie2 months ago
I would give ZERO stars, if that were a choice. As with other reviewers, I got a serious underestimate for moving an antique grandfather clock from Virginia to Washington State. AND I was not advised of limitations and restrictions that ended up applying AFTER they took possession of my clock. Their estimate: 250 pounds and $2,100 to deliver to my house, deposited on the concrete driveway pad.
When I got the final call to advise me of the charge, it was 480 pounds AND they refused to deliver to the house on a well-graded, smooth gravel road. They would only unload on the nearest paved road. But that's an eighth of a mile from my house and there is NO road shoulder, only ditches. Never mind that interstate moving vans negotiate this wide, graded road very well... THEY wouldn't go onto gravel at all.
NONE of this was mentioned when the order was placed. The ONLY alternative was to ADD the cost of a local agent to deliver to the house, inside, and unpack. There was NO other alternative, because they had already picked up the clock and crated it. The nearest local agent has to make a 75-mile trip to deliver ($800 more).
So, my reasonably acceptable estimate (including insurance) of $2,100 ended up being $3,998 ... extorted from me because THEY already had my clock, and there was no effective way to get it back from them and pursue another alternative.
DO NOT ever use these people. They are incompetent business people and estimators. I would NEVER deal with them again.
Review by Ocita2 months ago
ShipSmart did an outstanding jymoving furniture from Wisconsin to a granddaughter’ ‘s apartment in Boston.
The initial packing was done efficiently and when promised as was the delivery. The delivery group even set her bed up for her.
Everything was delivered in perfect condition. I would recommend them unconditionally. I’m a satisfied customer.
Review by Kyoungjun2 months ago
Packets were polite and professional. Delivery arrived in a timely manner and in perfect condition as the packing was amazing!
Review by BristolZoe Rau2 months ago
Very pleased from the 1st call to the confirmation of the drlivery.
Review by Beesis2 months ago
Great price and great service!!
Review by Zeen3 months ago
Though expensive was less expensive than buying new replacement and was done extremely professional in a timely manner
Review by Alemseged Dennien3 months ago
Great service and everything was wrapped well and nothing was broken. Their estimate was much higher than expected.
Review by Erager3 months ago
items arrived well packed with no damage
for such a small shipment, it arrived a soon as possible: I think about 2 weeks
Review by Shojol Gardagin3 months ago
customer service very attentive , responded quickly and helped me with my needs and questions- had many as I was worried about delivery time conflicting with a vacation we had planned
The packing (we had an antique dining set shipped from Ohio to the mountains in CO) was top notch. I had bought insurance against damage or loss but really didn't need as it was packed so well- one little tear in the outside of one box but there was no damage to the content. I would highly recommend Ship Smart
Review by Vasoula3 months ago
The movers were very nice and helpful. The shipment took longer than expected to arrive but the office kept in constant contact with me. Other than the late arrival, great service.
Review by Cuannstomer Omanut3 months ago
I needed to have a marble game table and chairs shipped from New Jersey to Texas. I was referred to ShipSmart by a moving company who frankly told me that it was too small a job for them and recommended ShipSmart. I contacted them and was able to talk to a "live person" and got a quote on the phone. The packing crew arrived at my sister's house in New Jersey on time and carefully packed the items in crates and boxes. We were given an estimated date for delivery with the assurance that they would contact me with an exact delivery time. I was very pleased when they called several days prior to the original date to deliver the items. They carefully unloaded and unpacked the items and inspected for damage (there was none). I am very pleased with the service I received from ShipSmart.