NO GOODS RECEIVED I have been purchasing products from SHC web for without any problems for the last several years and I am so disappointed that now I have not received the goods I ordered on 23rd October . There has been no communication from them since the money was taken from my PAYPAL account . They have not replied to any phone messages I have left or any e mails that I have sent. I can only presume that they have gone into liquidation ....unless anyone else knows differently ?
Review by Kenway Polt2 years ago
product usually arrived late and most of the lids are without the pad to stop leakage
Review by Waulty2 years ago
Review by Fishingbouchman2 years ago
Three months waiting for a delivery, with no indication of when it would be dispatched, no response to phone calls or emails asking where it was, and then finally it arrives with no explanation for the significant delay, no apology, nothing! If this is how you treat a long term customer, then don't be surprised if I never order from you again!
Review by StevenE Torcino2 years ago
Great price, good communication. recommend seller A++++++
Review by Alexus Shuhuan2 years ago
This is the second box I've ordered so it's obvious that I'm satisfied with the product, I wish they had the same design box but in a larger size.
Review by Laqwome Dalenburg2 years ago
Products and price point are very good but despatch time was overly long. I will order again, however I will make sure to leave a couple of weeks to receive the items in time, the turnaround is too long for items required quickly.
Review by Bregni Seesman2 years ago
NOT RECIEVED ORDER,NO UPDATE ON PROGRESS. nEVER ANSWER PHONES ANSWER MACHINE NOT WORKING UNABLE TO LAEVE MESSAGES. will be contacting paypal and bank for refund.
Review by Millionz2 years ago
Whilst the product was good, the service left a bit to the imagination. Delivery took a lot longer than expected, but unlike some, my products did arrive. I have bought before through eBay but this time decided to use the website. Next time it may be back to eBay as the service was better.
Review by Melanae3 years ago
Date of order 13/08/2016
Todays date 24/09/2016
Still not arrived
Was going to order 5000 bags but decieded to go somewhere else
Review by Wendywoo3 years ago
SHC Web always have what I'm looking for and deliver very quickly.
Review by Savou3 years ago
I'm very excited about receiving my order, but as yet it hasn't arrived. I'm not concerned as shipping from the US to the UK seems to take forever. I ordered very small pots so my semi permanent make-up clients can decant the healing ointment I give them so it's portable and they can use it as and when required. I searched everywhere for this type of small pot with a lid and I'm glad I found SHC Web as their prices were very reasonable and I can see myself using them again and again throughout my career as SPMU artist.
Review by DonnaHannah3 years ago
I order some pots on 1st October. The product information said estimated delivery in 1-2 weeks. 4 weeks later on the 31st October and I am still waiting for the order to arrive.
I followed up the order with a message using the online contact form and have not had a reply.
I am wondering if my order will arrive and when the company will reply to my request for an estimated delivery date.
Review by Rednemo3 years ago
I have been a customer for some time now and am getting fed up with the very slow delivery. We rely on products from SHC for our company therefore it is important we receive them in good time. Also SHC are very hard to contact never answer the phone and hardly ever reply to emails only after I message again do they respond. I am sourcing a new supplier!
Review by Jaesin3 years ago
I have used this company for years and they have always been fine. However I placed an order on 9th September, my card was charged, I have had nothing, Website still says processing, but I have had no updates, no replies to email and no replies to phone calls. Beginning to wonder if they are still in business. I may have to put in a dispute with my card provider and find a different supplier in future
Review by Jiader Rueda3 years ago
As promised I revise my review, the products are great and the company should deserve 4 or 5 stars but they have a very big communication problems...
No news for one complete month, 2 contacts via the form on their website without any answer but after I put a bad review here my order was shipped the following day...
I will reorder as I like their product but I hope that their communication will be better next time.
Review by Majaz3 years ago
Products I ordered on August 25 2016 have not been delivered but they have taken money from my account to pay for them. I have emailed twice with no reply. I have phoned but the plug just gets pulled.
Don't buy from this website.
Review by Igiama Gillane3 years ago
No communication regarding delivery time and handling, my order was submitted more than 4 weeks ago and still I haven't seen anything nor received any communication about the delay.
Review by Tallie3 years ago
I have been waiting for my order for over 3 weeks, in the end ended up emailing and calling- no response until refund was requested via paypal.
I wouldn't advise purchasing anything from them unless you pay by paypal as at least this way you can get your money back,
Review by Supradit3 years ago
Placed an order and nothing arrived
Review by Scherp3 years ago
Very quick delivery. Even though I phoned late in the afternoon the parts were delivered the next day
Review by Ellekelz3 years ago
we have used this company for a couple of yrs.
uptill now have been good...now very poor,awaiting delivery over 2 months
took payment straight away..
just false promises.have had to search for new supplier
Review by PFranz3 years ago
SHC didn't reply to my delivery date request then cancelled the wrong order. I had to reorder the items which after a while they again didn't reply to my delivery date request. I had to cancel the order and find a supplier who was more reliable. The new supplier was far cheaper, much quicker delivery and more responsive.
Review by Dilamiya3 years ago
i add my voice to the others here who have been charged and not received their goods. emails not replied to, phone not answered. beware!
Review by Kailana3 years ago
I am so disappointed by SHC Web. I have bought their pots for a while now and never had a problem. Now I have been waiting over a month and no jars delivered, but they took the money straight away. A constantly ringing phone, and no reply to emails. I will now have to try to recover my money. Buyers beware...