SERVIZ WAS A NO SHOW AFTER CALLING OFF FROM WORK TO BE HOME!!!!!!!!!!!!
My incident is similar to most others. Received a call from Serviz to schedule an appt for dishwasher repair. Made the appt for 2 days out with a time frame of 12pm-2pm of which I had cleared my day. Received a call at 12:40pm stating that there was a conflict of their schedule and they would not be making it today. Offered no solutions other than goodbye. Beware of using this place and take heed of their low cost inspection (CLICK BATE)!!! READ ALL OTHER YELP REVIEWS AS WELL AND YOU WILL SEE! Dont say we didnt warn ya!
Review by Buquet3 weeks ago
First and only time using these people. Made an appointment to have a repair done and they sent an ill equipped barely English speaking serviceman. No lettered work truck. He was driving an old compact car. No uniform, wearing regular street clothing. How are we supposed to know who is who. In 2019 people just do not open their door and let people in. This man showed up with no preparation at all despite my detailed information sent to Serviz. What is the point of having us give any information at all if we have to start from the beginning re-explaining it to the serviceman? I will not use this company.
Review by DHMeadows1 month ago
Terrible. Over priced and service man haggling over cost.
Never again. You're lucky I Don't complain on Yelp!
Review by Sheepcote Tabalala1 month ago
The rep was really great!
Review by CarolynD1 month ago
What a really lousy company. Big on promises, stupid amount of reminders, Then no show. Why don't you send your employees the same reminders? Then after I called and complained, re scheduled. The next day they send a sloppy looking guy in a broken down car. No business card, no uniform. Looked at my issue, went back to the car, sat on his phone. Came back in, wanted a deposit in cash to do the job as a 'side job', and not tell his employer. Not a good company to do business with. I called the company to report this, was transferred 3 times, gave up. Then, they want a review left!!!!!!!
Review by Arsenaults Derrow1 month ago
The service was fast efficient and friendly
Review by Senthiya1 month ago
Made an appointment for Saturday 3-4 pm. They called and canceled as did not have any techs in the area. They should have known this in advance and not made the appointment. Waste of time.
Review by KippaxCitizen Chandrasegaran1 month ago
Timely work done
Review by Bafford1 month ago
Worst experience. Rescheduled multiple times and wasted our time. Won’t recommend to anyone
Review by CustomerJB1 month ago
You told us you would be there between 11-1 and you showed up at 4:00. This was not good.
The two gentleman were nice and the work was average.
Im not sure I would recommend using your service to anyone.
Review by Miftari1 month ago
I am shocked at how one company can be bad at so many things and still get new customers. They sent a man so ill prepared that they should be embarrassed.
Review by Cust1 month ago
The plumber was efficient, on time and polite. He fixed the problem the same day as I called SERVIZ. This is the second time I have used SERVIZ and both times I have been very satisfied.
Review by Shylamokus1 month ago
Ivan was superb. He was prompt, professional and very friendly. He solved our issue. I highly recommend Serviz and Ivan
Review by Yeaeun1 month ago
Excellent. Professional, punctual, efficient. Would highly recommend to anyone .
Review by Eugeniolumbo1 month ago
Same as the previous post. DID NOT SHOW!
Booked an appointment and got several emails confirming. THey didn't show up and when I called, I was told their contractors were too busy and were never going to come, but to make up for my wasted time, they were "willing" to reschedule.
I asked for a supervisor and was put on hold then hung up on. I got someone else, who said he was going to transfer me to a different person to see if they could get someone to come out later, and he transferred me to the first person I spoke with.
I asked for the CEO's name and they told me I wasn't allowed to have that information. I've written to the senior guys on the website, doubt I'll get a response.
Review by MarkWick Rhally1 month ago
Service call was done on August 28. Problem was freezer not defrosting as should for a frost-free. Hasn't done for 3+ years.
Service rep was very good in moving refrigerator door handles from left side to right side, however, I was told that not a defrost issue. That my freezer was too full and that I needed to get rid of food. So, I threw some food out. Since service call, I have "defrosted" freezer with my hair dryer 3 times. Today, I am going out to buy a new one!!!
Review by Hss1 month ago
All very smooth from end to end. I like the confirmation of appointment system, payment is easy, invoice is very descriptive. Service person was prompt, polite, competent. I was very happy with the service!
Review by BazCambs1 month ago
First, the Serviz website is very easy to use, much better than others I've seen. I got a confirmation right away, and when there was no one at the first time (which was right after a holiday, so too good to be true) someone called and we made an appointment for the next day. So great service.
I've been dealing with repair people for a very long time, and the one they sent was the best repair guy I've ever had. The problem was with the oven, and like so often it was with the controller board. Most people just replace the board, but he found a loose capacitor, soldered it back on, and when that didn't work diagnosed the problem to a bad relay. He brought the board back with him to fix it. I used to work in this area so I can tell someone with more than average knowledge and skill. Smart, knowledgeable, friendly, wow. This was my first Serviz experience, but I'll be coming back. And telling everyone to use Serviz.
Review by Rakiro Pryzmenski1 month ago
Scheduled dryer repair for following day. The "Pro" showed up late, and asked for $400 for the repair, after "diagnostic" of (literally) 30 seconds. Of course I refused, but had to pay the $59 diagnostic fee. Good way to make a living without having to work.
Got the dryer repaired by another firm. Turned out it was just a fuse...
Review by Porthcawl2 months ago
Friendly and informative associate.
Review by Aktaruzzamman2 months ago
Your representative was here at the exact time of the appointment. He and his assistant were clear in the diagnosis of my refrig problems and proceeded to repair and correct these in a timely fashion.
Review by Kangtaewon2 months ago
In my first review I said Bassir was the best repair guy I ever met. He's even better than that. My oven is now working, and it took extraordinary effort on his part to do it. Amazingly great.
And not a bad price.
All appointments went fine. I appreciate all the notice and the ease of use of the site. But mostly if this is the kind of quality Serviz gets from the people they send out, I'm a customer for life. And I'll be recommending Serviz to all my neighbors.
Review by Untrustworthy2 months ago
Daniel was great & very professional.
Review by Mehico Cabanting2 months ago
Service person was very knowledgeable.
Review by SimpleCold Lacina2 months ago
They are horrible! They are dishonest and over priced. They do not provide the actual services, they contract out other cleaning companies, so they are a middle man and I didn't know this when I 1st called. This is why they don't care once the job is done. Save yourself the stress and your $$$. I got a rug and couch (less than 6ft) cleaned and the rug still has stains and now the couch has new stains from their cleaning. I called 3 times to get the to send another person over. They just didn't care.