I am writing you to concern you about our experience with your company as it wasn't successful at all.
We are very disappointed with your services. The first day the driver didn’t appear... he took more than 3 hours to arrive and we had already left... We finally contact you after more than half an hour trying to call you and your answer was that first you could contact the driver and after that he was going to arrive in around 10 minutes.. (that wasn’t true at all!)
We didn't cancel the return to give your company another chance and opportunity but it has been a disaster.
On our way back to Tibilisi the driver was on time but he wasn’t professional at all. We were in constant danger of losing our lives. He was driving using his phone and racing all the time with another ”friend” or colleague, overtaking all the time in curves and dangerous places. He also smoked and he was grumpy and not nice, stopping when he wanted without asking or consulting us. (always waiting for this other car)
All this affects directly to your travel company and we feel very disappointed with all the situation.
I don’t know if you have tried more companies in this area, but we enjoyed of another company in Armenia that was very servicial and well manner with us. And of course, he did not drive making us feel in danger at any time.
We would like to aware the company from this driver all about this horrible trip. Please give us the contact of the driver supervisor because we would like to contact personally and explain them all the situation.
We would also want to make sure that your supervisor will know about this situation as you maybe want to change or supervised the company that is representing you in Armenia and Georgia.
After this email the answer was that they were sorry but that they couldn’t be on top of this situations...
We travel every year and we are sure that we will never contact again with the servicies of this company!!
Review by Ensay2 years ago
I will definitely recommend your service to my friends and co-workers! Great service! Kain Lopez took awesome care of us!
Servantrip is rated 3.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about servantrip.com.
Calle Ramón de Aguinaga, 18. 2º Planta.