I received good information about my failed pump and what could replace it. Even though my failed pump was just out of warranty by 5 months, the customer service person gave me a discount and a deal on a better replacement with a longer warranty.
Review by Messybee1 month ago
Fast shipping, parts had me back up and running in no time. Saved a lot by repairing my system myself.
Review by Jukeya Mamayek1 month ago
Was very helpful explaining which aerator was best for our septic system. He was polite and thorough would.highly recommend septic solutions
Review by Fatim Falkenbury1 month ago
This is my third experience ordering from Spetic.Solutions.All three times that I have ordered from them has been great my order arrives quickly and acurate! I definitely would recommend ordering from them.
Review by Ériu Skomarovsky2 months ago
I called septic solutions and got right through to a real human not a robot and he answered all my questions quickly. They know their product and know septic systems so I’m very pleased with the information I got and the product I got.
Review by Daqz2 months ago
Septic solution on line helps was able to direct me on how I need to get my system back up. The chat line also answered my questions. They also would price match a competitor's price and free shipping. I recieved my new part a day sooner than expected. A very good company to get help with your septic system parts
Review by Shavez Paatela2 months ago
Ordered a part online and received a email from them confirming my order was received right away. The email stated I would get another email when the order shipped, which I did not get. I called a couple of days later and they told me the order shipped and I would be receiving in a day or two. They are very friendly and helpful with a quality product. I purchased the original air pump a few years ago and have not had any problems. The part I needed was just worn out from use.
Review by Janiel2 months ago
Friendly over the phone,very helpful and service was fast! I will use this company again for sure.
Review by LanSan Francess2 months ago
Easy website to navigate with fast shipping. I will definitely use again.
Review by Clarets2 months ago
Fast, free delivery! I received my new septic aerator the very next day!
Review by Sheneeka Ludorf2 months ago
As a homeowner, I elected to replace my old aerobic air pump with a new one, rather than hiring someone to come and do the work for me. Customer service was very helpful in assisting me and helping me find the correct pump for our home's needs. Their videos were also helpful, and a followup call to Septic Solutions helped me solve a problem that the installation instructions (from the manufacturer) did not cover. I would highly recommend using Septic Solutions for parts or replacement equipment.
Review by ShaunHymes3 months ago
Fast free shipping
Review by Vadine Perezagua3 months ago
Fast shipping, easy to use website, product as advertised.
Review by ARed3 months ago
Although I could not use the item I purchased - I am able to return it. This is my 3rd purchase from them. Great prices - friendly helpful staff.
Review by Simmons3 months ago
Septic Solutions offers top-notch technical and customer service. I rely on them to keep my aerobic septic system running!
Review by Jhen Couldry3 months ago
Very fast handling, replaced my old, exactly
Review by Muffasah3 months ago
Septicsolutions.com sold me a Filtrol 160 washing machine filter that takes microfibers out of the grey water ejected from the machine. This helps prevent plastic particles getting into water sources and our oceans. I put off installing the 160 a long time just because I'd never done it. I regret this because it is fantastic. The filters work great and they are reusable. The company handled my order like champs and there was no need for customer service. There is a handy youtube video for installation made by the manufacturer. I highly recommend.
Review by Letona Derrow3 months ago
very nice customer relations via phone call and ordering. Asked about the pricing matching and was very easy. fast shipping received my order with in two business days. Will refer to friends and family if needing ANY service from Septic Solutions.
Review by Ginetta Stoylowitz3 months ago
Even though I purchased this item from your company using EBAY, Septic Solutions emailed me for a review so here goes: Can’t really review the item yet but purchased a hi-blow 80 rebuild kit on Saturday, 9/21 with a stated GUARANTEED delivery date of 9/26. 9/26 came and went with no kit. As of 9/27 the package tracking states that is enroute to the next delivery facility, so who knows when this kit will be here. If I would have known that guaranteed didn’t mean guaranteed I would have paid a few more dollars and purchased one from Amazon (Prime item) and had it on 9/23.
Review by ShadyVapor3 months ago
Very easy to work with AND they really do honor their 125% Price match!!!!! No hassle and got the parts i needed at a fair price. Very Professional.
Review by BigHAYNgurl3 months ago
Great products at a good price.
Review by Arjuna3 months ago
Good price and fast shipping, hard to ask for more.
Review by Haiming3 months ago
So glad we found your sight. Really saved us money and received our purchase the next day! Now are Septic is working great!
Review by Kork3 months ago
Fast friendly customer service which is rare these days. Good price and assistance with tech support. Would deff recommend!
Review by Anushik3 months ago
I’m very happy with your product. I needed an aerator right away and didn’t know that there were differences in the openings of the aeration tanks. The information you provided right at the top of the product quickly helped me avoid making a mistake in ordering the wrong size aerator which I am grateful for. (10”/12” openings) A quick instruction sheet help me take it from the box to the tank in 15 minutes and it is working great. Thanks for being there when poop happens! -Joe in Ohio