Excellent service. The whole process was seamless and hassle-free. Very helpful and courteous staff. Booking for next year.
Review by GreatWall Kargwal2 months ago
Supper company good stuff
Review by Karefor2 months ago
WOW can't praise Sentinel carpark at leeds Bradford airport enough. I usually book meet and greet to avoid the bus journey. But with Sentinel it was so easy, the lad driving the bus was a pleasure, so pleasant and helpful. It really did feel as though they was grateful for our business. The bus journey is only about 5 mins you can actually see the airport from the carpark it's that close. On the return the bus was right there no waiting about, same at the office straight in and my keys was in my hands in seconds. I will use Sentinel every time at Leeds Bradford in future. So well done Sentinel you have a new customer in me and everyone else I tell.
Five star service.
Review by Emmalynne2 months ago
I can't praise Sentinel enough. I used to live near LBA, so had no need for airport parking but since moving away from Leeds, I needed somewhere to park my car and I'm so glad I chose Sentinel.
Everything was so smooth. We dropped our keys off around 04:30 and there was a bus straight away. The reception staff even asked if we were traveling with children and gave my daughter an activity pack to entertain her on the plane.
Similarly, collection on the way back was just as easy with a bus arriving almost immediately and our keys being handed straight over.
I'm so sceptical of airport parking as I always worry that my car will get damaged or stolen but the guys at Sentinel are super professional and highly recommended.
Review by Jeyar3 months ago
My wife and daughter became stuck in Leeds traffic and became late for their plane. Rang sentinel and they could not have been more helpful. Had a bus waiting and took them straight to the airport where they caught their "last Boarding" plane.
Excellent service if it hadn't been for them they would not have got on the plane in time.
Review by Tatayana Fedoseev3 months ago
Absolutely fantastic service, i had to extend my trip abroad i was only charged a small amount for my extend parking, its nice to see a company not overcharge when they could have charged me what they wanted.
I would have no problems recommending Sentinel Parking by far the best airport parking i have ever used, top marks to all the staff.
Review by Carolynchavis3 months ago
This is the first time I have ever written a review like this and wouldn’t do if we had received any logical customer service.
My wife went on holiday with my nine year old daughter and having returned on a near midnight flight with a tired girl came to pick her car up and found the rear number plate in the floor. As we had recently bought the car and with a tired nine year old in tow she left. The following morning I saw two small white chips out of the rear bumper under the number plate an obvious sign it had been hit whilst with them and the cause of the plate being dislodged....
We made a call to Sentinel who said their photos didn’t show the damage... having explained they wouldn’t as they were taken before we left. On holiday !! We asked about cctv and the attitude from a company our extended family and us have used for ages was basically a shrug of the shoulders.
Don’t like doing this but hey if you don’t resolve £150 of damage clearly done in their care then they lose both reputation and custom way in excess of that .
Review by Snuffy4 months ago
First time I have used sentinel, a class above the airport parking - toilets where you park, a reception building, friendly staff on site and regular, clean, large buses.
Will definitely use again.
Ps book direct on their site to avoid booking fees on other sites
Review by Nnelg4 months ago
I recently used sentinel car park at Leeds airport, and I would recommend them to anyone. I had an issue with my car when parking in the car park and they organised my repair and was all sorted ready for me to drive home after my holiday. Absolute stars, above and beyond what I expected. Thanks very much to the whole team, Tony
Review by Széles4 months ago
I use Sentinel parking at Leeds Bradford around twice a year and have done for some time.
They have always been friendly and helpful, from the office drop off and collection staff to the bus drivers.
Even at busy times in the summer the waiting times are minimal and buses depart every few minutes for the short transfer to the airport.
The whole operation is efficient and professionally run.
I just wish sentinel operated at more airports, eg Newcastle and Manchester
Review by Emjey4 months ago
Great experience using this car park.
Member of staff very kind and welcoming, bus drivers very helpful with getting suitcases in and out.
Great coffee for customers and ice lollies for kids.
Would definitely recommend!
Review by Kokojanga Hanzel4 months ago
I have used sentinel for years when I've flew from Leeds Bradford and still as easy as ever drop the car of straight onto bus and that's same on return, staff always friendly, reason I'm doing a review this time is that I chose to have my car washed for my return what a fab job they did as my car was really dirty. Thank you so much, I've just booked to use them again in a couple of weeks so if car needs it I will be getting it done again 👍
Review by Ilias Schuley5 months ago
Great service, prompt and easy drop off, collection and transfers. Thanks!
Review by Daalsh6 months ago
First time using Sentinel as I normally book the onsite car parking. I can say that Sentinel will be my preferred choice from now on, slick, courteous and professional from start to finish. Bus drop off and pick up was immediate which added to the excellence. Our car was waiting for us upon return right next to the reception which was a godsend for a late evening flight. The car park is a very short drive from the airport so easy to find and means transfers are quick and easy. I would highly recommend.
Review by Satini6 months ago
Had a flat tyre on return from Holiday yesterday. Thanks to the guys a t Sentinel that got us on the road and safely directed to Yeadon Tyre depot. We appreciate the service and will continue to use Sentinel (and recommend to anyone) in the future. Thanks again
Review by Adyaina6 months ago
I have used this car park for the very first time and from the first phone call to book my space till I got back from holiday I can say I was really satisfied .
Ella ( I believe her name was ) who took my booking was very professional and polite. Having told her that I have never been to Leeds Bradford before and that I was travelling at 3 am , for me it was a little bit daunting to be quite honest but she assured me of the secure place , and the post code given took me exactly to the right place .
I was quite impressed with the welcome I got once I arrived at the reception. I was a bit a surprised that I had to leave my car key there as I wasn’t informed about this prior. The shuttle bus was waiting and the driver helped me with my bag too which took me and stopped me just outside the airport
Fast forward 2 weeks and I got back from holiday . Found the shuttle bus waiting outside, different bus driver , friendly too and took me back to the car which was great. Picked the car key up from reception only to find my car was moved from where I ve parked it. The only annoying thing was tho, that whoever moved my car, moved my seat forward and all the way to Blackpool I couldn’t find my comfortable position !
Will I use this car park again ? Yes definitely as long as my seat won’t be moved :)
Review by Kindi Wyles7 months ago
Got to say that location is very close. We dropped our key off in I think less than a minute and advised to catch the bus where we get dropped off, the bus was at the reception, we were dropped off outside the terminal 2 minutes later. On return, the bus was waiting and the driver loaded our cases even though I didn’t need help. Straight to car pick up and again, less than a minute and we were on our way. Extremely impressed, thank you!
Review by Glenmore Filice8 months ago
Second time I have used Sentinel. Excellent service, very easy to use. Car ready for pick up as required. Also had it washed this time, again excellent job. Would recommend to anyone
Review by Nadina8 months ago
First time using Sentinel for us. Recommended by a family member and the service did not disappoint. Id read a few reviews stating the car park was hard to find upon arrival but this was not the case at all, it couldn't of been easier. We parked up, checked in and they already knew our name from noticing the type of car as we drove in (obvs from our booking) which added a personal touch. Straight to the airport, which took two minutes. 150 yards from Leeds Bradford Airport front door and told not to worry about our arrival back as they keep an eye on flights, whether they are delayed or not so you don't have the panic of having to call them or anything. The bus was waiting for us at the drop off point when we arrived back. All so smooth and kept our commute stress free!
Review by Kelan Kashef8 months ago
Have been using Sentinel for over 5 years. Always a fast turnaround, vehicle always ready, buses to and from Airport very regular, nice friendly staff.
Review by Tiffannie Nassiry8 months ago
Excellent service and sensibly priced. Also cheaper, nearer to and easier to access the terminal than even the official LBA onsite parking. We had to come home early and asked for our car to be available 3 days before it was due. Not a problem for them and without having to ask, we recieved a refund for the unused parking. Charlotte, the financial controller, was extremely helpful and quick in emailing to say a refund had been issued. Proper service. If all businesses operated with this attitude, life would be smoother!
Review by Jcbeckner8 months ago
Great service from start to finish. Easy booking, competitively priced. I am a regular user and this time booked an interior valet. Worth every penny! My car is like brand new.
Review by Sophiejo8 months ago
Don’t normally leave reviews but felt the quality of service provided by this company deserved it. Absolute top class customer service from start to finish, quick handover, bus waiting to take us to airport, bus waiting on our return, drivers helped load bags, another quick turn around to get keys back and even though it was 7.30am and -2 degrees they had even defrosted the car meaning we got into a clear warm car and could get straight on with our homeward journey. Absolute top class and would not hesitate to recommend, thank you Sentinel!
Review by Jpot9 months ago
Fab service straight forward giving keys In and being taken to airport then on arrival bus waiting straight on and back to the car no waiting at all. Will deffo use again. Very friendly staff.
Review by Sevara9 months ago
Absolutely amazing service. Quick and easy lovely people on reception and brilliant shuttle drivers. Would definitely recommend and also will definitely be using them again. Thank you.