I sent Sellbackbooks five different books. The first they paid but slowly. The second they said it was not a real copy and wanted $10.00 to send it back. The next to orders they did finnally pay after I clled and emailed many times. Now the last order they have had since 3-17-19 and it is now 7-4-19. They are no longer responding to my emails and I am haveing trouble getting them on the phone. Not sure if I'll ever get paid or get my books back. Beware this company!!
Review by Christilne Tokushev3 months ago
I sold one book to them and got payment just fine. It took a long time but it was received in the time they said it would. I sold another book to them which they have effectively stolen as it has been almost a year with no payment. I have contacted customer service many times and have been given excuses on top of excuses for the lack of payment including that their department in charge of payment is behind. If they truly are behind for ALMSOT A YEAR then someone should have been fired. The real reason I believe is that they have stolen my textbook expecting I would just forget about it and resold it. I have warned every student I know to use other websites to sell back textbooks and to NEVER use this website due to it being a giant scam.
Review by Williwizard5 months ago
They claim you sent them the wrong isbn, and then say if you dont get back to them in a few days they keep it. Companies that prey on students are the lowest scum of the earth. as many others said this company should be investigated for fraud.
Review by Wargamer11 months ago
Is that possible to give a 0-star review? They do not response to your emails. They told you your address is wrong so the check has been returned twice. They do not have a tracking number of the returned mail. Do not send your books to them!
Review by Princeston Valime2 years ago
They are TOP RANK COLLEGE STUDENT RIP OFF SCAM COMPANY.
This COMPANY SHOULD BE INVESTIGATED BY FEDERAL BREAU, THEY TAKE BOOKS AND DON'T PAY!!! OR SAYING 0 VALUE ON BOOKS.
PLEASE PASS ON TO YOUR COLLEGE FRIENDS.!!!!!!!!
Review by KBrowning BÃ¸rsheim3 years ago
Their confirmation email stated my books had been processed in 2 to 3 weeks. After 4 weeks I emailed and emailed again a week later still have not heard from them.
Review by Maridelia4 years ago
I recently sold this company a book. I was told once the book got received that a payment would be issued to me in my account. I received confirmation from UPS that the book was delivered and checked in. I have tried several times to contact them through email since they don't list a number for them and I have yet to get any kind of response. I feel that this very poor business and will never do business with them again, and I don't encourage anyone else to do do business with them either.
Review by Ttmg5 years ago
This company is part of a network of online scams! This company operates under 5 different names and rents books it does not have. When buying books, they falsely downgrade the condition to pay you less and then pay slowly or not at all.
Review by Bafford8 years ago
I am brand new to this site but I am seeking help in order to sell the MANY books I have accumulated through my many years as a Nutritional Consultant. The subjects are many food remedies, nattural cures. pain relief, proper diets for various conditions like hypertension, diabetes, overweight etc.l I spent a fortune for the many years I was in practice, I am now retired...and I do not want to discard my books but hopefully sell them for fair prices. I am hoping the sitejabber site will be of help to me as well as to the book buyers who will do very well with my books
Review by NuWindow8 years ago
DON'T SELL YOUR BOOKS TO THIS SITE. THEY OPENLY FLAUNT THE FACT THAT THEY WILL TAKE 84 DAYS....NOT INCLUDING SHIPPING.....TO PAY YOU IF THEY DO AT ALL.
"Thank you for contacting customer service.
Your package may have been delivered but at this time your buyback has not been checked in for processing. Please allow up to 30 business days for your order to be checked in. Once it is checked in, it will take up to 6 weeks to process and have your payment issued. "
To which I replied and never heard back from them:
So just to be clear.......step 3 of your simple three step selling process entitled "SPEND- Get paid fast with our Direct Deposit option!"...........takes 84 days not including shipping (30 "business" days + six weeks) ?
Review by Ronzarelli10 years ago
The company offered to purchase some used books and had given me a buyback offer. I shipped the books using their shipping label and have received proof that the books were delivered to them. But the company did not pay me for the books. They have also not answered any of my many attemps to contact them.
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