Continued to charge me after I correctly ended my contract.
Review by Baroc Andracki1 month ago
Great place to store your stuff, helpful staff.
Review by Darrano Boiter1 month ago
Nice trustworthy place. Thank you
Review by Broch2 months ago
Self Storage 1 is fantastic. Super clean, extremely secure facility, easy to park.
Easy to park, easy to bring items back and forth in your storage lockers. Super easy to move into smaller locker if/when you downsize your stash.
I highly recommend Self Storage 1.
Review by Kanaya Gilly2 months ago
The customer service people gave been very helpful
Review by Jasmito2 months ago
I have been storing here for over 2 years and the experience is great! Facility is very clean! Staff is very nice and helpful. I enjoy being able to have a cup of coffee with my visit! Thank you Self Storage 1
Review by Enuka2 months ago
Clean, secure, temperature controlled. Easy to pull up and park for a short time. I stored furniture here for a few years. Movers wrapped all furniture in and plastic which helped protect against dust. There was a pretty significant increase in the monthly rate after my first year, but I think that’s typical for storage facilities. The rate was stable for the latter part of my stay. Office staff and those who take calls after hours were always helpful. Would recommend.
Review by Dulcinea2 months ago
Pricing was good, offered insurance at a reasonable rate if you don't have your own, clean storage facility and very easy to get to, 24-hr access that seems pretty safe. Overall, a very good setup in the midst of Chicago.
Review by Alecjshep2 months ago
This place works hard to make things as convenient as possible. A truck to move in, carts to haul your stuff and a friendly helpful staff. Have used them for two moves, will definitely used them again.
Review by SomeoneStoleMyName Popman2 months ago
Review by Dipankumar2 months ago
Always good at reminding me if that a payment is due. Clean & friendly staff.
Review by Fernessa Solyan2 months ago
Clean, well lit facility. Reasonable prices for Chicago. Staff is knowledgable and eager to resolve any issues.
Review by Wellsway2 months ago
The Ladies at Storage 1 have the best customer service. I enjoy visiting and allow them to assist me. Thank you.
Review by Khnarr2 months ago
absolutely outstanding customer service!!! 5 stars is not enough!!
Review by Kustomer3 months ago
Great helpful staff at the San Francisco Site. Clean and secure it was located near busy routes of 101 & 280.
Review by Sokari3 months ago
Expensive and poor billing process.
Review by Sandemans3 months ago
I've been with this location since 2003. Though they have had periods of instability, they have always bounced back. Currently it's a top notch storage facility I would recommend to family and friends alike.
Review by Realtrow3 months ago
Staff is very helpful and polite
Review by Wealthgategh Osment3 months ago
All good with storage! Kept clean and customer service is great!
Review by Henadzi3 months ago
The manager and staff were always friendly, helpful and professional. The facility was always clean and well lit, always felt my storage was safe and secure.
Review by Oatcy Stackwood3 months ago
Every time I called everyone was so helpful with any questions that I had. Wonderful experience!
Review by Portobella3 months ago
The staff at Self Storage 1 was absolutely amazing. If you're on the fence about renting here, stop reading this now and do it. You will not be disappointed.
The staff routinely went above and beyond to make sure I had anything I needed and made sure any questions I had were answered -- both while moving in AND moving out.
They regularly called me to collect payment over the phone so that I did not miss deadlines or incur late fees, and were always extremely professional and courteous.
Review by Banhojir Noorazmi3 months ago
A main drawback to this location is parking and sometimes it's difficult to get in your storage facility if it's been left for a while
Review by CtheWiz Dhoat3 months ago
Clean, friendly staff, reasonable price, very accessible location. Feel like I struck gold with the place.
Review by DennisT Wp3 months ago
Major customer for 10 years. Never a problem. Kind and courteous staff always ready to help. You may find cheaper units elsewhere, but here you never have to worry about a thing, including proper climate cintrol.