Phenomenal customer service. My son needed a rush passport for an overseas mountaineering trip and these guys did just an incredible job when a few unforeseen circumstances arose - including the entire US passport system being shut down due to a computer problem. Roman, the owner, was personally on the phone with me and the US State Dept and went out of his way to make sure everything was able to work out in the end. I can't say enough good things about this service. The walls of his office are covered in celebrity endorsements - that is not by chance. But I would add that is was clear to me, in how my son and I were treated, that they treat everyone as a VIP. My son had a fantastic summer and I really have Roman and the entire team at Rush Passport to thank. If you are considering using them do not hesitate at all - they are both trustworthy and dependable. I have already recommended them to several people without any hesistations.
Review by Deesa1 month ago
They were excellent and made the process so easy and quick I would recommend them to anyone. Excellent service
Review by Gabrieladenise1 month ago
Great fast service thank you for getting my passport so fast very polite people I recommend it highly
Review by Sondreika Robynn1 month ago
Very Courteous and friendly staff I was very satisfied on how they helped me through this process and I wanna thank you once again
Review by Tearlynn1 month ago
Very fast service
Review by Matayah1 month ago
EXCELLENT excellent experience, Had passports for my family within 24 hours. Truly an incredible service!!!!
Review by Clarke Bucsa1 month ago
i was very skeptical about the process and how long it would take. It was honestly super easy and fast to get everything done. THANK YOU RUSH PASSPORT!!!
Review by Togynar2 months ago
High price, but you pay for what you get. Excellent speed. Excellent service. Got my passport right on time. Thanks!
Review by DJoseph2 months ago
Review by Hode2 months ago
Quick, pleasant, accurate service. Thanks very much for your assistance.
Review by Carlaliz2 months ago
Staff very attentive and services are great
Review by Makensey2 months ago
I was very pleased with my first time having to get my rush passport and now I’m on my flight to London 😀Thank you
Review by Warr2 months ago
I cannot thank Rush Passport enough!! They literally SAVED my honeymoon. I had just finished packing and was about to go to bed when I looked at my passport to take and realized my passport was expired with only 10 hours before my flight. After freaking out, I Immediately called Rush Passport and luckily was able to speak to one of their kind representatives who walked me through filling out all of the forms and emailing them to her to expedite the process. I was able to get the first appointment at 6:30 am and had my NEW passport in my hands that SAME day at 4:15 p.m, making it possible to still go on my honeymoon ( just had to delay it a day). At first I thought that renewing my passport in the same day was too good to be true, but trust me they are miracle workers and the real deal. So professional, friendly, and fast! I was a nervous wreck but Roman made me feel at ease and even texted me updates throughout the day. I can’t thank him enough!!!!
Review by Murphey2 months ago
Great service. Quick, efficient.
Review by Sidiclei Abalamatos2 months ago
Faster than I could have imagined!
Review by Liisi2 months ago
Very pleasant and very fast...10 stars
Review by Desa Meierer2 months ago
WOW!!! After 3 months of pain form shoulder surgery, my light at the end of the tunnel was my trip today to Italy. However, Saturday night learned that while my passport does not expire for 4 months, Italy requires 6 months. II researched for hours to find an expediter and decided on Rush. I was at their door 10 minutes before they opened on Monday morning and told them I was leaving on Thursday. They told me "no problem" it would be ready Wed at 5. Needless to say, I was very nervous to wait until the day before leaving. However, at exactly 5 on Wed, it was ready as promised. I had reached out to 3 or more companies, but they were the only one that contacted me on Sunday by phone.
The staff was courteous and professional.
I highly recommend them!!!!!!
Review by Sachia Greenmarks2 months ago
Rush Passport is 100% thorough, efficient and can do exactly what they claim. I came into the office with my paperwork on a Thursday, applied for a first time passport with expedited service and it was ready & available for pick up the very next Monday (4 days). Absolutely worth every penny!! If you have a last minute trip or waited to long to apply... Rush Passport will keep you right on schedule!!! Thank you to all the staff for your assistance and more importantly, just being so nice!!! True customer service!!!
Review by Leacel2 months ago
I got my passport when I was supposed to and the process went very smooth the only thing is it's ridiculously overpriced.
Review by Clairvaux Anicin2 months ago
Really helpful and truly fast.
Review by Linzey2 months ago
Everyone was very helpful, and I got my passport in 2 days
Review by Blackson2 months ago
Very easy experience. The staff is knowledgeable and very quick in processing information. Very reliable. Painless. Will definitely recommend!
Review by Tyman2 months ago
Very good service
Review by Marceo2 months ago
The best, fastest way to renew or obtain a passport. Friendly service and very efficient...everything was done in 15 minutes!
Review by LWoodruff2 months ago
Excellent guide and trip really enjoy