Awful! Used their “app” and ordered a taxi at 0610 to pick me up at 0700 for a trip that takes 13mins. App said “waiting for driver to confirm”. I called at 0640 and the RTC employee said that the order would only be made free in the system at 0645 to which I asked him, “but then how can you be sure it will be here by 0700?” He replied that it should be fine. At 0649 the app shows that a driver has confirmed and is on his way.... from Zwijndrecht(!) which is at least 20 mins if there’s zero traffic and the driver speeds. The “car” icon on the app doesn’t move after that. At 0700 there’s no taxi. I called again and now a different colleague tells me matter of factory that the order is yet to be released and offers zero apology and no solution. What a joke! App is horrendous. Calling is no better. Never again!
Rotterdamse Taxi Centrale is rated 1.0 based on
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