I can honestly say I’ve never been so frustrated as I have with Round the world experts. My ‘agent’ booked me on tours that weren’t what I asked for, I got no help or guidance when I was stolen from just told to google it, my flights were changed randomly which screwed up my plans and I fear if I’d booked it myself I’d have saved money.
I’m a solo female traveller and I may as well booked it all myself for the help I’ve gotten. I will be booking an appointment to the branch and formally complaining. Word o advice. Go with a company that doesn’t leave you in the lurch and organise it yourself or go to somewhere else.
Review by Clentoria5 months ago
This is the second time we've used RTWE to organise the components of a long haul trip and once again, were very satisfied with the assistance we received. The first time we used them (about 4 years ago), we went to New Zealand via Singapore and found them very helpful and efficient. On this second occasion, Jennifer was our consultant and she could not have been more helpful (and patient!) as we changed our plans and ideas several times as we wrestled with an itinerary which originally was going to be a two month trip to New Zealand via Hawaii and ended up upon reviewing the options, being a two month trip to New Zealand via Hong Kong and back via Tokyo! Communication was excellent - Jennifer always responded very quickly to our queries and concerns. All seats booked on all five flights were excellent (we paid a little extra for additional leg room) the hotels in Hong Kong, Tokyo and Hakone were also excellent and well placed and the two tours booked were also very good value for money (it was no fault of RTWE that we didn't particularly enjoy the content of the tour in Hong Kong. Jennifer made a variety of excellent suggestions once we explained our preferences (i.e. culture, history, art, crafts, etc ) We would strongly recommend RTWE to anyone who is trying to arrange a holiday that isn't simply a direct fllght there and back!
Review by Thana7 months ago
We had an amazing Holiday of Far East Asia booked through RTWE. Emily who was our agent arranged the best tours and hotels for us. We had a wonderful time exploring Asia on the various tours which were operated by very punctual local operators. The tour guides we were given were excellent and full of local knowledge. All in all RTWE did a great a job for us and we are sure to book our next Holiday with them and definitely recommend them to our Friends!
Review by Glaciarparka10 months ago
I booked a holiday to Thailand through RTWE. I had never taken my teenage children long haul before and I wanted a truly memorable experience which I made clear to Emma. She booked the hotels assuring me of their luxury and comfort throughout. Each and every hotel she booked for us was average to say the least. The hotel in Chiang Mai was so bad that I had to call the London office to ask them to do something about it but they didn't. I was very disappointed as the money I had paid for the holiday was not reflected in any way in the standard we received. Luckily Thailand is a magical country and we managed to stay away from the hotels as much as possible. This did of course detract from our holiday experience. I won't be using them again and I wouldn't recommend them to anyone.
Review by Melawalters1 year ago
My girlfriend and I booked a 5 month trip through RTW Experts and from the moment we began our proceedings we knew we had chosen the right people. A chap called Warren was our point of contact and the man who sorted everything out for us down to the very last detail, being available to contact in a moments notice and always hugely helpful and brimming full of knowledge.
We never felt pressured into doing anything, we were always given a choice and the choices we were presented with were all such incredible opportunities that deciding which one to take was extremely difficult! Even when we were away Warren was on hand to help if we needed it, responding to our emails within 24 hours maximum.
I would highly recommend using this company and would highly recommend asking for Warren if you’re planning on doing South America or South East Asia - their partnership with G Adventures is also a huge bonus as they’re also a fantastic company with whom we had a most wonderful 5 week trip through South America with.
All in all a great experience with truly knowledgeable employees who have lived and breathed the very things you’ll be booking, so you know you can trust their advice.
Review by Applonia Tawnya1 year ago
Harriet at round the world experts was fantastic. Super helpful and listened to my requirements and gave lots of options for us to choose from. Great to know she was there if we had any problems whilst on our trip and the documents that were sent were our bible whilst we were away. If you’re planning a trip I would highly recommend using their service!
Review by Shifing Ziat1 year ago
Booked a trip with round the world travel experts going to Singapore Melbourne and Adelaide.leaving 5 May
Jennifer my trip consultant was outstanding she suggested trips I could take while away she booked me centrally located hotels and being a woman travelling on my own this was very important to me. . The flights she arranged maximized my time at each location it could not have been better. Her care and attention to detail are to be congratulated my trip was worry free and I thank her for that I would thoroughly recommend this company to anybody. Sincere thanks for a memorable trip Pat Redford
Review by Figo1 year ago
Thanks to Steph and Round the World Experts we had a superb holiday in Malaysia and Singapore. The trip was built round our need to be at a wedding and gave us a real flavour of the area in the limited time that was available to us (10 days). Despite visiting various places we never felt too rushed. The trips were really interesting and the drivers told us the best places to eat. The hotels were exceptional, and cleverly got better and better from start to finish. All this at a very reasonable price. We enjoyed it so much we are already trying to plan our return to the area and will have no hesitation in using Round the World Experts again. Outstanding!
Review by Antont1 year ago
Tailored our holiday perfectly to us. Everything booked ran perfectly.
Review by Coeur Mixes1 year ago
Amazing holiday booked by Emma. Could not fault any part of it. All transfers and accommodation was amazing. Just emailed to arrange another holiday for next year!
Review by Monticello1 year ago
We booked a holiday to Hawaii to celebrate our 40th Wedding Anniversary & my 60th birthday so were looking to have a really good experience.
This was done brilliantly by RTW experts. We were kept fully informed about changes to our flights etc. before we left & everything ran really smoothly.
We left the choice of hotel to the company & were very pleased with their choice of Hilton Waikiki Beach which suited our party brilliantly.
We would not hesitate to recommend them & are already considering where we want to go in a couple of years to celebrate my husband's 65th & will certainly be using RTW Experts again!
Review by Puput1 year ago
We were recommended to RTWE by a work colleague, to say I was vague with what we wanted to do was an understatement, in that I wanted to see wildlife especially the big cats and someone had suggested Namibia. I chatted through a few rough ideas with Oliver and he said leave it to him. A few days later he came back with an amazing itinerary for us for a self drive holiday. We booked with no hesitation, there were a couple of hitches along the way with airlines changing schedules so we ended up adding a few more days and finishing our trip with a 3 day stopover in Cape Town.
We are just back and all I can say is that this holiday was everything and so much more than we ever dreamed, from the flights, seamless transfers, car hire, the lodges we stayed in, the excursions which had been included - all totally awesome. The only hitch we had whilst away was trying to phone South Africa from Namibia, but the locals advised that this is a normal issue, but Oliver sorted it out immediately.
I would have absolutely no hesitation in recommending RTWE to anyone, they more than exceeded our expectations and the staff are so willing to go that extra mile for you and they put you as the customer first. A few more companies could learn by their example.
Val Thompson and Neil Dodd
Review by Gesgjette1 year ago
We have just returned from a 13 night cruise and stay trip to Alaska organised by Nick McGreavy,from Flightcentre RTWE , the first 7 days we cruised from Vancouver to Anchorage via the inside passage, putting into port at three places ,then transferred to Denali National Park by train for 3 nights ,finnaly flying back to Vancouver from Anchorage, before flying back to the UK. Nick spent many hours working on the itinerary to make sure we got what we wanted out of the trip, and thanks to his diligence we had great accommodation and transfers. this trip can be found in the "Princess Cruise " brochure,
The following are things that we did to improve the trip
1. added extra legroom seats to our flights both ways from UK to Canada
2. booked Mini suite on cruise
3. booked upmarket hotels for our stay in Vancouver and Anchorage
4.booked gold class for the 10 hour rail journey into Denali National Park
things we possibly should have done
1,booked some of the nature excursions in ports of call to ensure we saw whales , bears ect ...
2.spent 2/3 nights in Vancouver before flying home as the last 2 days traveling back to Vancouver from the National Park were very tiring.
This was a fantastic trip taken from the 11th to the 23rd of May, which turned out to be one of the best times this year to go. The week before we arrived they were still getting snow as it had been a long winter for them. We had 13 days of sunshine, and there was still snow on the ground and the lakes were frozen. It was clear enough to see all the glaciers from the ship and most of the time you just needed a tee shirt and light jacket,
The trip however would depend on good weather, we were very lucky.
Review by Jaibir1 year ago
Wow! I can’t put into words how amazing Anna from RTWE was! From the moment I emailed she was on hand to answer ever beck and call
and planned the perfect surprise 30th trip for my partner. Not only did she manage to are arrange for us to stay in the best accommodation (I only wanted the best for this trip!) but also for an unbeatable price as I did compare prices. I had so many questions and wanted it to be perfect and it was. Even in Costa Rica when we were unsure of our transfers home she emailed back within a few hours and helped put our mind at ease. I could not recommend Anna and the rest of her team enough. I’m already planning when to book the next holiday! Thank you so much!
Review by Valtoid Farhadian1 year ago
We used Round the World Experts for the very first time this year to help me book my 50th birthday 2 week road trip to the USA, I had a rough idea of what I wanted to do, but 'Anna Sharman's' expertise, knowledge, patience and help enabled us to put together and experience the holiday of our dreams, without out the stress. We started off in San Francisco, then picked up a car and headed off to Yosemite, Carmel, Sequoia, Hollywood and ended up in Santa Monica, with no hitches and wonderful memories to look back on.
I would highly recommend this company and will definitely use them again.
Review by Speranda1 year ago
From start to finish Julia was incredible to work with. She put up with me asking many questions and never sounded anything but happy to answer them!
The holiday to Thailand was perfectly tailored to suit our needs with a young family. Very careful picked hotels, especially in Bangkok where we really needed it to be the right location.
After getting really fed up with local travel agents we were very close to booking it all ourselves however, I couldn't get anywhere near the amazing total price Round the World Experts did.
The transfers (Buffalo tours and Elephant hills) were seamless and made travelling with children relaxed.
I cannot recommend this company enough, especially Julia and we will definitely be using them again!
Review by RockerShaun1 year ago
After initially being quoted a very high price for an around the world trip including a wedding, we decided to split our trip into two. We went with Round the World Experts for the first part including Chile, Argentina and Brazil. They offered the best value and Kat Wilson was excellent in communicating from start to finish. Our trip went without a glitch. Unfortunately they couldn't offer a competitive quote for the second half of the trip but they were certainly more friendly and professional than the other company we used.
Review by Vagrig DeHoyas1 year ago
So thrilled with the holiday Alex King helped us organise...nothing was too much trouble to make our trip just as we wanted it. Lots of patience and excellent help along the way, wouldn’t hesitate to use this company again.
It was a 50th treat to Hong Kong and Thailand and Alex had informed the 4 different hotels which resulted in fabulous rooms/upgrades throughout. A trip of a lifetime which we will never forget and thoroughly enjoyed.
Many Thanks Alex
Review by Evz1 year ago
We had an amazing time in Cuba and the Bahamas. Our trip was put together in a personally tailored way by our excellent travel consultant Anna Sharman. Anna’s input was invaluable; she was extremely knowledgeable, helpful and reassuring, and accessible throughout the process. Given the very reasonable price of the holiday the value added by having Anna’s input places around the Wirld Experts a cut above the rest. We are now in the process of booking our next holiday to South America with them.
Review by BarryMcalle Evaluations1 year ago
I’m very happy for choosing Round the world experts , big thanks to Julia Duelks as she help me a lot , great communication , fast response and really good advices. I had fantastic hotel in Vegas (hotel mirage ) unforgeteble helicopter ride over Grand Canyon , drive to Los Angeles with Ford Mustang and we stayed in West Hollywood plaza , great choice of hotels. Definitely recommended *****
Review by Youssouf1 year ago
Warren Jackson put together an exciting and interesting holiday to Australia. His attention to detail and response to our needs was superb. The detailed booklet that the company provided, giving comprehensive information of each stage of our journey was excellent.
The journey he planned included a two night stopover in Singapore followed by five nights in Sydney of which one was in the Blue Mountains , four nights in Melbourne and a two day trip along the Ocean Road by hire car. The tours Warren arranged for Uluru were magnificent culminating in the Sound of Silence BBQ under the stars and the Kings Canyon rim walk.
Warren subtly slowed down the pace of our trip once we reached Port Douglas giving us time to relax and enjoy the trip to the Barrier Reef and Daintree Rainforest before flying home.
Warren's meticulous planning of a range of beautiful hotels, apartments, tours, limousines and flights meant that the holiday ran like clockwork giving us a tremendous feeling of independence but with expert back up.
We are asking Warren and Round The World Experts to plan our next trip and would recommend the company to everyone.
Review by Fardo1 year ago
Oliver Willis at Round the World Experts was exceptional. Service 100%, Value 100%. Experience 100%
He catered for our every need to make our honeymoon unforgettable. Friendly, reliable and always willing to go the extra mile.
Round World Experts are a fantastic company, such professional staff and your personal travel booklet is a brilliant packed with more than info needed.
To have all our flights booked, transfers arranged, hotels booked and excursions included and not have to worry about a thing is an amazing feeling. Everything was top quality too, from the rooms, to the flights even to the transfers. We was even lucky enough to get upgraded in Koh Samui.
I will 100% be using Round the World Experts for all holidays from now on.
Thank you Oliver & Everyone at Round the World for the best Honeymoon we could possibly hope for.
Review by Tawakat1 year ago
Vietnam and Cambodia 21 day holiday
We've just returned from a fabulous 21 day trip through Vietnam and Cambodia. We are a picky group, the 4 of us, and wanted to get the trip just right for us. Working with Steph and her team we planned out a holiday which suited our needs. Boutique Hotels in big cities, private transfers, good flights, all needed care and attention. No question was too trivial for the team and we had a thoroughly great time. We needed to contact RTWE on one occasion during the trip and they came back to us promptly, despite the time difference from home.
We would definitely use them again for another holiday like this. Thanks to the team!
Review by Deflated Timario1 year ago
I used RTW Experts 5 years ago for a trip to Australia (via Hong Kong) and was Super pleased about how efficiently they work. I gave them a vague shopping list and they pulled through with a perfect trip, within budget!
Having scoured the holiday sites for a trip to Bali, I was constantly left deflated. A holiday of a lifetime should be Exciting to book?? I thought I would give RTW Experts another try, and I'm so glad I did! I was called by Beth Cooney who within 10 minutes had taken down all of the details for my 'perfect trip'. Within 2 hours I then had an outline trip with All fees included. Beth was very professional, and the pack we received for the trip after booking gave a Simple breakdown of the whole trip from start to finish. Times, flight numbers, transfer arrangements, you name it!
I couldn't be more impressed with their service.... hats off, pats on backs! :)
Review by Stewarte Hewage1 year ago
We wanted a last minute beach holiday and after listening to our brief Alex came up with the perfect holiday at Nonsuch Bay in Antigua, ticking all the boxes. Flight timings were perfect and everything worked seemlessly. I would highly recommend, Keith Dorset.