THE WORST CUSTOMER SERVICE, WASTED 3 WEEKS OF TIME.
Marie reached out to my uship.com listing on 7/28/18 with a quote for $1655 for enclosed transport. Marie also reached out to me with a quote when I made a listing for open transport. When I contacted Marie, she told me a truck was not available and that she would work on locating a truck. A week later "Abby" reached out to me and said an open transport is available for pick up the next day for $1250. I declined and said I had asked for enclosed, not open. Another week goes by, and due to time constraints I said I'll take the open transport. This time Liz tells me the price is $1450 for open, and $1815 for enclosed transport.
They almost never answer their phones. "Abby" is THE WORST CUSTOMER REP I've experienced. Just a bunch of run-around excuses and almost feels like a scam.
Review by Uvonnia1 year ago
I was looking for a car moving company and came across the website roadstarautotransport.com. From the website I was directed to get the free quote and it was well below for what I had budgeted. When I got on the phone with Roadstar to finalize, The person that helped me was named Marie. I had lots of questions and she was very patient and explained everything fully. Moving my car was easy after that.
Review by Hossein1 year ago
Can't get anyone to call me back??? I've given out addresses, CC info, and vintage vehicle info and I haven't received an email confirmation for my reservation, a receipt from CC transaction for deposit made, nor the cert of liability I requested.
Review by Olayombo1 year ago
Marie is amazing. She kept in touch with me from booking my transportation to delivery. This company is very customer oriented. Here’s an example of who they are: received an email from Customer Service giving all the contact numbers you might need if you have an issue (which i never needed) A very funny email from Dave who assured me we will never speak again cause they hardly ever have any damage to your car. This was a very pleasant experience and would definitely highly recommend them for your transportation needs. My car went from Florida to New Hampshire without a scratch, great company!
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26632 Towne Centre Dr