Quick, painless and informative! The trick is to come very prepared with all required info, which they list ahead of time. The agent literally transferred all info into the portal and we were done with both FAFSA and CSS forms within 1 hour. This is an invaluable service, especially for us first timers. The experience definitely put me at ease and took the fear and apprehension out of the process.
Review by Guddoo2 weeks ago
Everything went as described, no fluff or bait and switch. I would work with them again.
Review by Liuben Knuppe3 weeks ago
Great support and guidance.
While a little more complicated than other lenders I explored, the great rates and helpful, knowledgeable support and counseling I received made it more than worth it to apply for a RISLA loan.
Review by Mainye3 weeks ago
This has been the best loan place to deal with! I have had the best experience and my payment has drastically decreased! I am very pleased with my experience!
Review by Gasthuree Karemore3 weeks ago
Courtney was excellent and made us felt calmer about what is to come.
Review by Navath Lumsdaine3 weeks ago
Our original review (below) stands corrected. It was not your business that made the mistakes. After working with your rep, Joe, we learned that you did everything correctly and helped us understand a most complicated student loan company that has frustrated us for years.
Original review: You didn’t disburse the money properly. Some payments were over, some were under, and one not paid at all. Waiting to hear back about what to do.
Review by FloridaBoyRoman Ganzy3 weeks ago
Excellent service and attention
Review by Emelly3 weeks ago
Thank you RISLA for helping me co-sign my son’s undergrad loan. The process was easy to understand and your customer service representatives were amazing! I am so thankful and excited to see my son reach for his stars!
Review by Farana4 weeks ago
When I had to call an inside person when my remote computer connection was problematic, she was VERY helpful.
Review by Nyika1 month ago
RISLA was fast and friendly. You get to speak with real people when you have a question. And they generally respond within 24 hours. It was a pleasure doing business with them .
Review by AHeadlessDev1 month ago
Very pleased with the process and the interest rates very affordable
Review by Telisia1 month ago
It was a fantastic experience with risla. The response time was quick and concise. The customer service was excellent. A very professional customer experience.
Review by HJuu1 month ago
Simple process and they answered all my questions quickly
Review by Naryana1 month ago
The person helping us was prompt, helpful, polite, professional, friendly, honest, and clear with her explanation of the financial aid process. We so appreciate this service and her assistance! Will return for help with the CSS form.
Review by Somone1 month ago
Following a poor experience with one of the nameless "Big Banks," (I won't say which one but it rhymes critizens) my daughter opted to apply with RISLA at the last minute, just as classes were beginning. The communication was outstanding and I was able to get them everything they needed quickly. When one of my documents did not upload properly I received a phone call within an hour and was able to remedy the situation. The approval was virtually immediate and the payment to the school was forwarded within days. Ultimately, the process resulted in zero problems for me, which is my only objective. Job well done, you've got a customer for life.
Review by Gairiad1 month ago
The process was thorough while still expeditious. This has to be the best loan experience I have ever had.
Review by Naiha1 month ago
From the outset, RISLA has been forthright, clear, efficient, and courteous. My experience has been superior. Also, the interest rates are good!
Review by Indelle1 month ago
Best rate for our situation - we live in MA but attending a RI college. PApplication process super easy. Customer service excellent! I called several times with questions before and after applying and always had knowledgeable and polite representatives. We are only a few months into a 4 year degree but so far so good!
Review by Thanasorn1 month ago
It was nice to get a loan
Review by Lembagahitam1 month ago
Great customer service and fast responses.
Review by Pblack1 month ago
Great knowledgeable staff made the process smooth and efficient. Would highly recommend!
Review by MrMore Khatatbeh1 month ago
I shopped all around and found RISLA the best option for a private student loan. Great rates, no guessing, easy process will surely be back again next year!
Review by Deaconess1 month ago
The whole experience was pleasant, as the application was simple and follow-up calls with the representatives went smoothly.
Review by Leedo1 month ago
Thank you, to all the technicians at RISLA, for answering many calls, with many questions, in a short amount of time, to refinance our st. loans, bringing down the finance charge, and, making it possible to work towards a great career while paying a reasonable amount on a single loan!! Thanks for helping my Granddaughter relieve the stress and pressure of huge loan charges!! Mady's Grma.