I had a wonderful experience with Rich’s Carpet all around, from Hannah helping with carpet selection & pricing, Rob with scheduling to my convenience, & Mynor’s expertise with installation. The bedroom carpeting is beautiful! I never would’ve gotten this personalized service at a big box store. I will definitely be returning to Rich’s Carpet as I continue with my home renovation, both for wood floors & more carpets!
Review by TowonnaJ Kantarelis3 months ago
From start to finish of purchasing and installation of my new bedroom flooring of cortec I was extremely satisfied and would give it a rating of five stars plus. It looks beautiful ( I have received many compliments) completely animal proof and waterproof. The salesman
Rob, and installers were polite (answering all my questions as the the care of the floor) . They gave all their attention to caring for all my furniture, etc and returning it all to original placement. I would definitely recommend them. Marilyn Mark
Review by Mumof4 months ago
Great service. On time, professional service. Great clean-up afterward. Thank you.
Review by KasiaLouise4 months ago
Excellent from start to finish. Very thankful that I used them.
Review by JCollins Chnician5 months ago
everything was done great in a timely manner as was initially planned
Review by Mrgaret5 months ago
Our experience was pleasant from beginning (carpet selection) to the end(installation). No pressure, great selection, professional installation, and follow-up to insure satisfaction. No Problems.
Review by CrustStar6 months ago
very thorough in measuring & installing the carpets & flooring we recently had done. very pleased with the installers. they were respectful of our belongings moved the furniture out & back into place asking if everything was where we wanted it. the finished job is great. I didnt like the color of some molding but it will be replaced. Rich & his sales people & his workers are very professional & helpful. we have dealt with Rich's carpet for over 20 years. great people
Review by Unag6 months ago
No reservations on recommending Rich's Carpet One. Excellent experience from beginning to end.
Review by Jerryrichardsonn Palarz6 months ago
Rich's was a pleasure to work with, my new floors look great and the installers did a great job and were very clean and polite everything done on time.
Review by Olimkhon6 months ago
Excellent service from floor selection to installation. I can't recommend Rich's Carpet One enough! My floor is gorgeous!
Review by Eveline7 months ago
Friendly & knowledgeable salespeople, no pressure and very courteous. Installers were super efficient and left the house spotless (this after removing old carpeting & padding & installing new in THREE rooms!!!).
Review by Shivon Breidung7 months ago
From beginning to end of my carpet purchase was an excellent experience. The salespeople are knowledgeable and just a pleasure to deal with.
Mr Hafitz was fast knowledgeable as well and just a nice guy. The installation people were in and out with no damage as other installers I have had and it was installed perfect. Would recommend dealing with this store for your carpet and flooring needs.
Review by AliciaAL7 months ago
will continue to use Rich's Carpet One Floor & Home for all my home flooring needs
Review by AlbertoTins8 months ago
Rich and his entire crew are the best in the business, period! These guys are true flooring professionals and I wouldn't use anyone else. Floor ordered, shipped and installed in a week, amazing! Work flawless as usual. 2 thumbs up! Already planning my next project. Thanks guys!
Review by Kierracy Repenning8 months ago
Both men very professional and did a grat job.
Review by FeelsVeryBad8 months ago
Great experience dealing with this company. Everyone was helpful and courteous. Installers were on time, completed the work beautifully and diligently. Cleaned up nicely when finished also. Absolutely recommend them!
Review by Madalena9 months ago
Excellent customer service and attention to detail. Very glad that we were working with Rich's Carpet One to redo the floors in our entire house. Rich is excellent to work with and knows the business. We had one plan in place to refinish hardwood that was under carpet but once exposed the floors were too badly damaged so Rich came up with a plan B. I would highly recommend Rich's Carpet One no matter what type of flooring you are thinking about.
Review by Notafootlongshlong Geilich9 months ago
We are very happy with the carpet and the installers were great.
Review by Dniel10 months ago
I will absolutely recommend Richs Carpet One. Pleasant experience from beginning to end.
Review by Savena10 months ago
Rich, the owner of this franchise, is one of the nicest people and his store has an extensive collection. The prices were a bit higher than other stores I shopped at but felt that if anything went wrong, I would be taken care of. Sure enough, I wasn't happy with one issue the installer didn't take care and Rich came back to my house and took care of the issue immediately. This is the place to go to if you want superior customer care in addition to great products.
Review by Leece10 months ago
great service both at office and at floor installation.
Review by Santhiramathi10 months ago
Our sincere thanks to Rich Linell , salesperson Ray and the carpet installation team for a truly overall excellent job.
Review by Trcergt Charilaos11 months ago
I have been dealing with Rich’s carpet one for many years. They have an excellent sales staff that are friendly, helpful and knowledgeable. They have a large selection of carpet and flooring to choose from at a reasonable price. The installers they use or experienced and professional always doing excellent work. I have recommended Rich’s carpet one many times to friends. I would never think of going anywhere else.
Review by Homeholiday Bohlman11 months ago
Adam & Josh were great. Professional, polite, cleaning up as they went along. I'd have them do carpeting in my home again.
Review by Zolbayar11 months ago
Employees were very helpful and the installation crew was great. No problems, Would recommend this company in the future.