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Review by Virginia C.2 years ago
I had mammograms there for years. When I felt lumpiness and nodules I went to their specialists three times. They kept telling me all was okay. They never offered an MRI or biopsy until the lump was so big I could see it. Then they claimed it was a new lump. After my breast was cut off, it was clear it was all one big area of cancer they missed. I was asking them to make sure I did not have cancer. They used their fingers to examine my breast? Really, how arrogant. My life was cheap to them. I think they may just want surgeries. Their accreditation is run by the American College of Surgeons so no big focus on early diagnosis. Basically the attitude was this is just how dense breast tissue feels. They never offered MRI and biopsy when I could have had a early diagnosis. My whole area of cancer for 5cmx5.5cmx2cm. If they had helped when I asked, there may have not been invasive cancer, very likely. My life was cheap there. Be careful.
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Review by nice p.4 years ago
I recently had a mammogram at Rex Breast Care Center and had a very negative experience with their tech Wilma Hooker who performed the mammogram. I've had many mammograms and know what to expect. This was the most incompetent hateful tech I had ever encountered. She had a hateful disrespectful attitude and had to do my mammogram all over again on both sides because she basically didn't know what she was doing and couldn't get me positioned correctly. She blamed it all on "the machine". She did not show any care or respect during the exam and in general had a hateful disrespectful attitude.
I contacted management ((Keli Poe-Jones) but got a response that indicated she would not address this behavior with the tech, just a "sorry!" Her attitude was the same as the sorry tech I encountered. I wouldn't wish this on anyone, especially while you are standing there half naked!! Stay away from this place!!! It is not what it looks like on the surface. Nice building but hateful employees inside.
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