The after sales is useless for people who know little about the technology. They take a long time to answer & when they do it's all technical jargon. THERE are no pre-recorded video tutorials or screen shots. I'd rather pay someone to do the subtitles. Never again
Review by Pwlina2 weeks ago
Always accurate and quick delivery.
Review by Brixx Poutney3 weeks ago
quick and reliable great service
Review by Armansyah Paukku4 weeks ago
excellent accuracy and very quick
next time I'll try the robots to compare to the humans
Review by Chardne Sedyn1 month ago
I was pretty hyped to start doing online audio transcriptions, as I am a pretty fast and accurate typist, and I can do this from home! Going in, Rev gives you a couple "training" videos, which are actually just you transcribing short, challenging audios, with them popping up "tips" here and there. You are given 100 audio minutes to prove that you are able to transcribe accurately, and you are graded after each piece of work you do to that endeavor, even the training videos. You can be scored between 1-5, 5 being "near perfect". You get your sores after each audio you transcribe, along with about 50 thousand other email "reminders" to tell you that your work is below average (even when all your scores are 5's), and to remind you of late work (even when over an hour remains until the deadline). It's a LOT of emailing. My biggest issue is, after a week of busting my hump on audio transcriptions (I'm talking 4 hours+ to transcribe a single 20 minute audio file), and scoring 5's the entire time, I still got terminated after my 100 hours claiming my scores didn't measure up to their standards. Again, I scored 5's on all of my work, which is the highest score you can have, and somehow they averaged all 5's to be JUST under the 4.5 mark... and here's the kicker; there is no way to dispute your score. My account was terminated ASAP. I was unable to login, and I was unable to ask about or dispute my score. Once you become one of their transcriptions (assuming that's actually possible), they claim you have access to more jobs, and higher wages, however I believe that this is a SCAM, to get cheap transcription work. I was indeed paid for the 100 hours I did transcribe, however it was at the minimum pay amount despite my perfect 5 scoring. They pay you through paypal, without fees. I am tempted to start a second trial account, in order to determine if I would be terminated again after another 100 perfect hours, but at the same time I am trying to tell myself that it wasn't me, that it's just a crappy company. It sucks to work so hard on something only to be told you aren't good enough with CONSTANT email reminders telling you that you are below their average transcription standard, especially when you are literally scoring the highest possible score for accuracy AND formatting. You also have to fight for audio files to transcribe. One or two will pop up every hour or so and you have to basically sit and constantly refresh the page, and race to be the first to "claim" it. The instruction manual instructs you to carefully preview the audio file before claiming it, to determine if it's within your ability range (accents, bad audio quality, etc), but do not do that. You just grab and go; and if you miss it, you're out of luck until the next one pops up. There are also VERY conflicting instructions. You are given a manual to read that explains their formatting procedure, and what words to omit, etc. however some of the people grading your work have graded me incorrectly (they put notes in your grades on what you did wrong, if anything), such as, you should have used a hyphen rather than an ellipses, even when the manual tells you to use an ellipses in that situation (small errors in small quantities will not apparently affect your scoring). They also send you a mandatory quiz about halfway through your training hours, to see how you are doing, and they give you tips and answers in the quiz which actually do NOT coincide with what the manual says. They literally set you up to fail by giving you completely conflicting instructions. I did enjoy their intuitive UI used for the transcribing, however. keyboard commands to insert timestamps, and to back up the audio; to pause and play with just keystrokes makes for quicker work, however I cannot get passed the idea that Rev is scamming you (while shaming you) for cheap transcription work before they drop you and move on to another. Don't waste your time.
Review by Satah1 month ago
Worked out great!!
Review by Kelly Wallace1 month ago
Worked so well. Genuinely makes a series of interviews I am doing very easy.
Review by Dharmash1 month ago
Great prompt service
Review by Pickledonions Okuesa1 month ago
Best transcription service out there, budget-friendly, accurate and fast at the same time. With friendly revision interface, whats more to ask?
Review by Gangolf Libra1 month ago
Great job, very accurate and was delighted by the quick turnaround. Thank you!
Review by Ehmed1 month ago
So fast and accurate
Review by BenjaminBenjamin1 month ago
I am in the middle of a complex US Visa application for my husband and we have to translate multiple legal documents in multiple languages, so the task at hand is not only challenging but can be very expensive and very daunting. The Rev team not only has made this ultra easy for us, but there were also incredibly helpful with OUTSTANDING customer service! Jenny is amazing and always proactive and polite! I am now a loyal advocate and at $33 a page with a certificate (in Italy this cost us over $150 a page!!) I will always use Rev.com as my go to translation company. Thank you!
Review by Bafford Toller1 month ago
Great performance. 100 percent accurate, and fast translation.
Review by Nobili1 month ago
Nice, quick, and easy!!!!
Review by Mandre1 month ago
I’ve “written” multiple books by using REV.
Their technology & quality is a valuable asset for my business. Very grateful for their service!
Review by Zhaam Dadza1 month ago
Always great quality and very fast turnaround times.
Review by Prison Bumanlag1 month ago
Review by Rashadur Sayag1 month ago
I’ve spent hours typing captions for clients and was blown away when I found Rev. The captions were even laid out better than mine. All for less than the price of a coffee.
Review by Samdanae Kumili1 month ago
Great transcription and fast! Would definitely use again.
Review by Afcmay Schmeida1 month ago
Easy to use and integrates with Vimeo
Review by Maksym Reagon1 month ago
Quick, accurate, and cost-effective! Love it! Thanks!
Review by TABlites2 months ago
quick relatively accurate slight difficulties with technical terms.
Review by Dud2 months ago
They did not make corrections of mistakes after I told them.