I have a lifetime membership with the company, having been with another company which ceased trading, then another response service which also failed.
I ended up with RS1. Today I have tried to contact them on telephone number 0800 622 6542 and via their website.
The number is not recognised and the website unresponsive.
Can anybody supply any information as to the current activity of RS1,or supply alternative contact information
Review by ShanaB1 year ago
Polite staff understood our needs and provided an efficient service without any delays or difficulties. Would recommend them . Good value for money .
Review by Druanne Dusevska1 year ago
Very good service. Just what I wanted. Thanks.
Review by Raciel Owanikin2 years ago
We are very pleased with the service we have received. On a few occasions we have mistakenly triggered our alarm most recently when we were have a door replaced and the workmen did not even tell us the alarm had gone off. However we were alerted on our return home by a message from Response who then talked us through disengaging that part from the system temporarily.
Review by Gururajan2 years ago
Having had a very bad experience with a previous security company, it is so very comforting to be able to trust in a cmpany, the calibre of
Response Security 1.
I have complete confidence in their ability and professionalism. My only, slight, criticism is that sometimes after reporting a fault/problem, I am left wondering if the matter is receiving attention due to the time lag in informing me.
I have reccomended R.S.1. to other people who require security advice.
Review by Leah Kofoed2 years ago
Very good company. Helpful staff who put customer satisfaction high on their priority list. Been with them many years and always had excellent response whenever I had any problems.
Review by Minzie2 years ago
knowing my house is looked after when I am at home or away, you are always there checking on me when I have had an incident of any kind to make sure I am safe gives me peace of mind. What more could one ask for, thank you.
Review by Ghjdbjd2 years ago
On the rare occasion when I need to contact the company my query is always dealt with in a very efficient manner
Review by Ehran Kallimani2 years ago
We have received good service from RS1
Review by Seonagh2 years ago
Very helpful phone suport thanks you
Review by PAtriciaWarble Mishenov2 years ago
Had rather a long wait to have sensors replaced on new doors
Review by Chavon2 years ago
Friendly helpful staff and consistently good support.
Review by Funtastic2 years ago
Response Security have been very helpful and efficient when we had problems spending considerable time to get the system resent and also later to switch off the ear splitting siren in the house which had set off tinnitus in my wife's ears. Also arranged for replacement of batteries. A company whose staff that seem to care.
Review by Aislinn Weser2 years ago
In any communication the response from staff has been extremely helpful and polite. Any concerns I have raised have been efficiently and quickly dealt with. I would certainly recommend RS1 to anyone.
Review by Neeshad ElKorety2 years ago
Any contact we have had with the company has been positive. Staff are always helpful and friendly.
Review by Beniah2 years ago
All contact with the company has been professionally handled and when the system needed servicing (New batteries) it was promptly and smoothly effected. Fortunately I have not needed to call on them for a security response but I have every confidence that it would be handled equally well.
Review by Bruxelions Jambou2 years ago
From the installation of all the equipment to answering our questions we have had nothing but polite and professional service - something that is often missing these days.
Review by Hiroyoa Haims2 years ago
Excellent quick response. Any problems sorted out immediately (not that there have been any for some time). Always courteous and understanding of false alarms. Services easily arranged.
Review by Aledia Krasjuk2 years ago
Does what it says on the tin. Queries and any problems arising always dealt with quickly
Review by SequentsDiscounts2 years ago
Have had excellent service from day one.If when a problem has arisen it has been dealt with efficiently.Wouldnt have any hesitancy in giving recommendatio
Review by SunnyGoh2 years ago
I have no reason whatever to say anything but excellent on all counts that are relevant
Review by Rashidah2 years ago
Fortunately I have not been in the situation where I have had the need for R.S.I. to come to my assistance due to a break in but when I accidently pressed the wrong button and the alarm went off (I think this happened twice) the response was immediate by receiving a phone call to confirm if there was an intruder in the premises. This reassured me that R.S.I. are vigilant at all times.
Review by GeorgeDavidson2 years ago
Always answer the phone quickly & politely.
I would certainly recommend them to someone wanting a reliable security system.
Review by Clenchwarton Sümegi2 years ago
good service at a reasonable price
Review by Chanu Asving2 years ago
Having been conned by the original alarm installer and then by a useless monitoring company, I was rather wary when contacted by RSI. I can only thank my lucky stars that I took the offer of their monitoring service, as they have been completely reliable and professional in their services to myself and my alarm system, which up to their intervention was an expensive white elephant. I recommend this company whole heartedly.
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Unit 3, Hardings Business Centre