Thanks to everyone who has put an honest review of this company. I am a holiday rental owner and was contacted by this company to advertise my property with them. After doing a bit of research I certainly won't be advertising with them.
I care about my guests, I'm superhost on one website and rated 9.1 on another top website. So I don't want my good reputation and hard work to be wasted.
Review by Markoman Hospitality7 months ago
I really like Rentalia as a homeowner. I used them 2 years ago and they sent me alot of business. I of course am always there to greet my clients and would never dream of not letting someone with a reservation enter my villa.I am a super host on another site and will be using Rentalia again in the near future as I had no problems with them at all. Andrea Barnett
Review by Kloon1 year ago
I had a similar experience to one of the reviews listed. I booked accommodation, paid my deposit of €210. When I arrived at the apartment complex, I could not contact the owner. I rang Rentalia on two occasions, spoke to two different ladies, one asked for the owners number and said she would ring him and ring me back - she didn't. The other told me that it was Friday afternoon and everyone was gone home so it would be MOnday before someone would ring me back - again - nobody rang me back. We had no alternative but to book and pay for alternative accommodation. When I returned from my holiday, I discovered that all the money had been taken from my account - a total of €700. I rang Rentalia and they told me that it was up to the owner to give me my money back as they had already paid him. I contacted the owner - he told me that I was a "NO SHOW" and will not give me my money back. Rentalia told me that they have a record of both my call and still they will do nothing. I am still in contact with them but they are showing no signs of resolving the situation. What an absolute disgrace. DO NOT USE THIS COMPANY - THEY ARE UNRELIABLE AND DO NOT HELP IN THESE TYPE OF SITUATIONS EVEN THOUGH THEY PUT IT IN AN EMAIL THAT THEY DO HELP IN THIS TYPE OF SITUATION.
Review by Patis1 year ago
Catastrophic, we made a booking in the rentalia Website for Easter holiday in Gran Canaria.
Booked after a expensive flight for 2 Person .
After arriving in the Airport of Gran Canaria we tried to contact the Apartment owner like the Description,but they dont response me WhatsApp or phone . So we found out in our E-Mails the Follower: in the Night before je canceled the booking. This are totaly unserious and the Platform rentalia offer only Faked offer , because :After we Stayed in a other Hotel in the South for „only“ 150 Euro per Person and Night , Here we tried to find a other Apartment from the rentalia Website because they take 300 Euro from my Credit Card , Result : 90% of the owners dont respsonse.. dont waste Time with this Spam Website !!! We lost a lot of Money behause the only spontan aviable Hotel After arriving was very expansive in case of easter Holiday Traffic. The 300 Euro Stolen Money we will give my Lawyer at Home
Review by Gariela Derrow2 years ago
Do not waist your time on this website. I have spend hours looking for accommodation, found one I liked and price was good 188 Euro, click pay it red erected me to the owners website and price was 820 Euro? OK, I thought one dishonest advertiser, so I spend another few hours to find another accommodation, it had an option to book straight away, so I did and guess what it doesn't book straight away, it reserves the place for 24 hours and send message to the owner to accept or regent, there is nothing mentioned during booking process that you will have to wait 24 hours, so after 24 hours my booking was rejected, waist of time.
Review by HydroForce10 years ago
Good site to find a holiday house in Spain, Portugal, Italia and Andorra. Each house is thoroughly checked by Rentalia's team, so the risk of scam is really low.
Disclaimer: I used to work for Rentalia.
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